RDP recommendations

[rf600]

Right I've been asked as a side job (so getting paid) to look after a architects office new start-up.

seems like a fairly easy gig, support when they need it in the hours im not at work,

now they want me to be able to remote onto their computers and take control to fix problems

all the normal stuff, not a problem being doing that sort of stuff for years.

but heres the problem only been doing it in schools where we have smoothwall so can remote in through that.

as this is a private client they wont have that so what do any of you use to RDP?

dont mind paying but would prefer not to spend too much

[LukeRowberry]

How about something like anydesk or teamviewer? I don't think the monthly sub is too much.

[CrootUK]

Are they all Windows 10? If so Quick Assist is probably easiest thing as its already installed.

 

https://support.microsoft.com/en-us/windows/solve-pc-problems-over-a-remote-connection-b077e31a-16f4-2529-1a47-21f6a9040bf3

[Davit2005]

Downfall of RDP is you won't be able to interact with users session. Using TeamViewer or similar would also mean you don't have to muck around with VPNs/ports etc. whilst having the ability to interact with a PC pretty much without user intervention. Of course protect the TeamViewer account as far as possible.

[Oaktech]

Another +1 for TeamViewer I do a couple of side gigs for various small charities and religious organisations and I just have them buy a TeamViewer sub.

[haci]

Teamviewer here, but quick assist if they are win 10 machines works well enough.

[ITGuyNW]

Used quick assist throughout lockdown, worked well for me. Even UAC prompts.

[SpaceInvader83]

Quick assist during lockdown here aswell, worked well, Chrome Remote Desktop is also worth noting if a Google shop.