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Posted

All of our managed appleids are in the format, appleid.schooldomain.org.uk

 

I am in the process of verifying schooldomain.org.uk, but I can't verify appleid.schooldomain.org.uk as I don't own it, it was a format created automatically by Apple when I first set up the system.

 

https://support.apple.com/en-gb/HT212275

 

Seems to suggest that we will lose access to all the appleids using this format appleid.schoolschooldomain if we don't verify it.

 

Is there anyway we can do that? Considering it doesn't actually exist?

 

I don't particularly fancy having to change the account on every iPad, and I assume we will lose everything saved to the iCloud (photos / backups etc).

Posted

As previously said in the other post...

 

You can add appleid as a subdomain of yourdomain.com and depending on your DNS management environment, should be able to add txt records to a subdomain too, and therefore verify it.

Posted
All of our managed appleids are in the format, appleid.schooldomain.org.uk

 

I am in the process of verifying schooldomain.org.uk, but I can't verify appleid.schooldomain.org.uk as I don't own it, it was a format created automatically by Apple when I first set up the system.

.

 

If you own schooldomain.org.uk then you also own appleid.schooldomain.org.uk. You should be able to speak to whoever provides your public DNS for schooldomain.org.uk and ask them to set up a zone for appleid.schooldomain.org.uk and whatever verification entries you need for Apple. This should be an absolutely trivial task for them.

Posted

I had this exact thing and after some too-ing and fro-ing with Apple support was advised to create a txt record named: appleid.mydomain.com with a value of the verification code and it fixed it.

 

Interestingly, Apple denied that it was created by them!

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