[windows software] You may be using counterfeit software

[Renfield-64]

A couple of our PCs have recently started to declare that the Windows 7 Enterprise they are running may be counterfeit. If I click on the activate/resolve button it takes me to a microsoft page that doesn't exist. If I try to put the licence key in again it just checks online and puts me back to where I started.

We buy into the EAS agreement service so there should be no way anything here is counterfeit.

If I run the Belarc Advisor utility the Windows licence key area is blank.

Maybe some file has got corrupted somewhere?

 

Any ideas?

[jcs808]

I was directed to this link by Microsoft this morning.

https://support.microsoft.com/en-us/help/4487266/activation-failures-and-not-genuine-notifications-on-vl-win-7-kms-clie

[hardtailstar]

I was directed to this link by Microsoft this morning.

https://support.microsoft.com/en-us/help/4487266/activation-failures-and-not-genuine-notifications-on-vl-win-7-kms-clie

 

I can confirm this will resolve it. Have been using this on about 20+ laptops so far!

 

Also this is Microsoft's fault, they made some changes which has affected Windows worldwide. My thread here has more info on it

Edited February 6, 2019 by hardtailstar

[Renfield-64]

Hi,

there is no sign of the KB 971033 update on the PC in question.

[RPilkington]

I would still run the rebuild of the activation service on the PC.

 

net stop sppuinotify

sc config sppuinotify start= disabled

net stop sppsvc

del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 /ah

del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 /ah

del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat

del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\cache\cache.dat

net start sppsvc

cscript c:\windows\system32\slmgr.vbs /ipk 33PXH-7Y6KF-2VJC9-XBBR8-HVTHH

cscript c:\windows\system32\slmgr.vbs /ato

sc config sppuinotify start= demand

[Renfield-64]

Hi,

do I run this from a command prompt?

[RPilkington]

Yes, the one here is assuming you have Windows 7 Enterprise.

If not you will need to change the ipk key to match your environment. 9th line down on script.

 

Windows 7 Professional

 

FJ82H-XT6CR-J8D7P-XQJJ2-GPDD4

 

Windows 7 Professional N

 

MRPKT-YTG23-K7D7T-X2JMM-QY7MG

 

Windows 7 Professional E

 

W82YF-2Q76Y-63HXB-FGJG9-GF7QX

 

Windows 7 Enterprise

 

33PXH-7Y6KF-2VJC9-XBBR8-HVTHH

 

Windows 7 Enterprise N

 

YDRBP-3D83W-TY26F-D46B2-XCKRJ

 

Windows 7 Enterprise E

 

C29WB-22CC8-VJ326-GHFJW-H9DH4

[jedmondson]

If those are legitimate keys you may want to obscure / remove them

[Renfield-64]

Thank you!

That seems to have done the trick :)

[RPilkington]

they are from microsoft to do with KMS/MAK activation. So not private at all.

 

https://support.microsoft.com/en-us/help/4487266/activation-failures-and-not-genuine-notifications-on-vl-win-7-kms-clie