Fontayne56 Posted May 13, 2016 Posted May 13, 2016 Does anyone else have the problem when staff moan at you when there laptop is broken but they are unwilling to find the time to give it to you. Really annoys me !! 3
Steve21 Posted May 13, 2016 Posted May 13, 2016 Disable laptop account within AD. State health and safety issue of "XYZ" issue. Wait for laptop and smile lots Steve
dry Posted May 13, 2016 Posted May 13, 2016 Yes, but it's part of the job I suppose. I always try and keep a few devices to 'swap out' when staff need a fix NOW NOW NOW but don't have the time to give it to you. I really hate being rushed when diagnosing/repairing, as it's inevitable I'll miss something or screw something up if I'm working with a margin of 10 seconds.
coreykeeling Posted May 13, 2016 Posted May 13, 2016 Yes! When they do give it to you they want it back by the end of the day even before you have looked at it.
Fontayne56 Posted May 13, 2016 Author Posted May 13, 2016 We have some spare laptops to but we get ohh that's too heavy or errrh that's really slow !!! arrggghhh DEAL WITH IT LOL !!! I'm please to say its not all staff lol just the select few !
Fontayne56 Posted May 13, 2016 Author Posted May 13, 2016 Or give it to you a 4pm on Friday and want it back 8pm MONDAY !!!
Oaktech Posted May 13, 2016 Posted May 13, 2016 I've got 2 members of staff with 2 laptops right now. One of them has to use an external monitor because the screen has been smashed off - fully off the laptop, just the hinges left - she's only got it so she can move her itunes because she's the music co-ordinator!
DJ-1701 Posted May 13, 2016 Posted May 13, 2016 Can be quiet a pain when you have to reinstall the OS, all the programs and re-encrypt the laptop too.
Lonix Posted May 13, 2016 Posted May 13, 2016 Does anyone else have the problem when staff moan at you when there laptop is broken but they are unwilling to find the time to give it to you. Really annoys me !! Yep or when they want a room sorted out but not willing to make the time for it. I don't know how some people have a car and expect an MOT/Servicing to be done while still driving it. Morons - end of.
LeMarchand Posted May 13, 2016 Posted May 13, 2016 We have some spare laptops to but we get ohh that's too heavy or errrh that's really slow !!! arrggghhh DEAL WITH IT LOL !!! I'm please to say its not all staff lol just the select few ! I tried that, but then they need the dodgy mp3s/vids they have squirrelled away on there.
6Foot2 Posted May 13, 2016 Posted May 13, 2016 Does anyone else have the problem when staff moan at you when there laptop is broken but they are unwilling to find the time to give it to you. Really annoys me !! -> What annoying things did you do today ?
bossman Posted May 13, 2016 Posted May 13, 2016 We don't do Laptops for any staff as they have to purchase their own and with them a support contract from where they bought it from. Waste of good IT staffs time running around after Staff who don't have the knowledge of how to operate a laptop properly without installing everything under the sun off the internet especially malware and virus's. End of
LeMarchand Posted May 13, 2016 Posted May 13, 2016 We don't do Laptops for any staff as they have to purchase their own and with them a support contract from where they bought it from. If only my schools would go for this. Actually, I'd not be needed so much, so maybe it's a good thing!
Blue_Cookeh Posted May 13, 2016 Posted May 13, 2016 ehh if they don't turn up with said laptop, it can't be that important!
Poults Posted May 13, 2016 Posted May 13, 2016 Or give it to you a 4pm on Friday and want it back 8pm MONDAY !!! Whats wrong with that, still gives you the day
Lonix Posted May 13, 2016 Posted May 13, 2016 We don't do Laptops for any staff as they have to purchase their own and with them a support contract from where they bought it from. Nor do we, although we have some for PE and few others. Every classroom has a PC although I am constantly having to send reminders about where to save their work.
Xellpnz Posted May 13, 2016 Posted May 13, 2016 best one was, i had a member of staff want to constantly bring it over during my course period, and expected it ONLY during that time. so 99% of the week it was in use.... well i say it was but kept seeing it left in the staff room. *pulls hair*
LeMarchand Posted May 13, 2016 Posted May 13, 2016 best one was, i had a member of staff want to constantly bring it over during my course period, and expected it ONLY during that time. so 99% of the week it was in use.... well i say it was but kept seeing it left in the staff room. *pulls hair* My nemesis is one of "those". Let me guess: it's also in use before/after school and at lunchtimes?
Xellpnz Posted May 13, 2016 Posted May 13, 2016 My nemesis is one of "those". Let me guess: it's also in use before/after school and at lunchtimes? Spot on sir, spot on.
Tesla Posted May 13, 2016 Posted May 13, 2016 We get this,but again usually have a few laptops spare, though atm we have none spare whatsoever....
Xellpnz Posted May 13, 2016 Posted May 13, 2016 We get this,but again usually have a few laptops spare, though atm we have none spare whatsoever.... Issue here is we only have the budget for just the staff, no extras. So when one is down, its out for a while. I would love even 1 extra spare, The amount it would help...
Tesla Posted May 13, 2016 Posted May 13, 2016 Issue here is we only have the budget for just the staff, no extras. So when one is down, its out for a while. I would love even 1 extra spare, The amount it would help... When i say spare, i mean, can be used in emergency, core 2 duo monstrosities.
Fontayne56 Posted May 13, 2016 Author Posted May 13, 2016 Yes and do you ever get them back or do you go on a laptop hunt around the school !!!
Meldrew Posted May 13, 2016 Posted May 13, 2016 We once made the mistake of letting a teacher take a brand new laptop away as a spare whilst theirs was fixed. Months later we were still chasing them for it to swap back. Never again - we now only give slower laptops out as temporary replacements.
NokiX Posted May 13, 2016 Posted May 13, 2016 Yes and do you ever get them back or do you go on a laptop hunt around the school !!! Oh god I hate it when you ask for things back and nothing happens. Had to ask for a staff loan laptop back that was used for a drama performance and we never got it back. 3 weeks later I went to the drama department and found not only the laptop but about 3 camera's we 'lost' about 2 months ago. I don't mind if they just told us they have them but don't have time to bring them up as I'd swing by on the way past to grab them myself!
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