"Payment request" spam...

[kearton]

Is anyone else getting a truckload of dodgy "Payment request" http://www.edugeek.net/forums/general-chat/147832-spam.html#post1265759?

[DannyG555]

Yes! I've just been through my spam folder and have a ton of these :/

[aleach2]

I'm getting a load from Tracey Smith at a company called aquaid. They are so annoying. Just added the domain to our blacklist.

 

Tracey Smith AquAid Card Receipt - Word doc malware

 

Ad.

[network41]

About 2 to 3 hundred today , all caught by Puremessage though

[Edu-IT]

Anyone here run a 3rd party service with Office 365 for spam protection?

[Olliesaurus]

Getting so many of these, literally 10-15 a day, causing some issues with the less knowledgeable staff.

 

We are using Google Apps, I dont know if thats any relation to your issue.

[synaesthesia]

Anyone here run a 3rd party service with Office 365 for spam protection?

 

No, just what's provided. Not one of these has gotten through to any users so far, plenty of them in our quarantine.

[Edu-IT]

No, just what's provided. Not one of these has gotten through to any users so far, plenty of them in our quarantine.

Hmm. I'd be interested to see your settings? As ours slip through.

[gshaw]

No, just what's provided. Not one of these has gotten through to any users so far, plenty of them in our quarantine.

 

The first wave got through unopposed, MS took a while to catch up but everything since seems to have been caught

[mwalpole]

Hi All,

 

We can block any of these senders which are consistent spammers on our email appliances, for those who use us as a mail relay. If you have any addresses please submit them to our helpdesk on the usual 0300 303 89 60 number, or email them in to [email protected].

 

Kind regards

 

Marc

[synaesthesia]

Nothing out of the ordinary, pretty much an out of the box setup although I've erred on the side of caution and made sure most stuff goes to hosted quarantine so we can check every now and then for false positives.

[kearton]

If you have any addresses please submit them to our helpdesk on the usual 0300 303 89 60 number, or email them in to [email protected]

Hi Marc,

We tend not to use the phone number. We rang it recently to report that we believed there was a problem with email not working and were told to report it in an email.

I've sent 3 emails to that address this week. Not once have I even had an acknowledgement that my email has been seen, read, or even logged.

One of my colleagues rang this morning to try and get an update on a problem and was asked for the reference number - which we didn't have because we don't get given them...

[mwalpole]

Hi Kearton,

 

I am sorry to hear about that. Obviously if you have email problems, then you need to log the call over the telephone. We are working on a third way to allow schools to log calls through a portal. This will allow you to log into our helpdesk system and put calls on yourselves, but it is still in development at the moment.

 

One thing our system does is it rejects emails from email addresses which are not associated with specific users. If you have any particular people who you want to be able to log calls, can you PM me their names and email addresses please? I can then set them up to allow access.

 

Kind regards

 

Marc

[kearton]

If you have any particular people who you want to be able to log calls, can you PM me their names and email addresses please? I can then set them up to allow access.

PM sent