newpersn Posted September 24, 2014 Author Posted September 24, 2014 Oo, back up again! nothing here.... Although transparent is faster!!
newpersn Posted September 24, 2014 Author Posted September 24, 2014 (edited) I laughed a little inside SWGFL Alert: Due to a firewall issue, access to Staff Proxy is currently unavailable from within the grid. Engineers are investigating. Ref:4708502 Edited September 24, 2014 by newpersn
bobt Posted September 24, 2014 Posted September 24, 2014 Oh wait, it was Google's fault last time wasn't it. Who's getting the blame this time?
SWGfL_Official Posted September 24, 2014 Posted September 24, 2014 We experienced a brief outage on our Staff Proxy service this afternoon for approximately 10 minutes. This was due to a firewall failover. The service is now working as usual. We apologise for the inconvenience that this has caused. If you are still experiencing an issue please contact the service desk on t.0845 307 7870 Best wishes Julia
snagrat Posted September 24, 2014 Posted September 24, 2014 Be nice to go a whole week without having to call SWGfL about some problem...... 4
Oaktech Posted September 24, 2014 Posted September 24, 2014 Quote from one of my office staff: "Do we actually pay for this service? We do? I'd be asking for my money back." If possibly the least technical member of staff we have is disgruntled, then the service must be noticeably bad! 1
newpersn Posted September 26, 2014 Author Posted September 26, 2014 (edited) oh look.... Staffproxy is down again..... and back up (very slow though....) Edited September 26, 2014 by newpersn
FragglePete Posted September 26, 2014 Posted September 26, 2014 I getting pretty fed up with this at the moment. Since we've come back, we've had nothing but issues - Google, Slow Performance and now proxies up and down constantly. It's turning in to a bit of a joke. My heart just sank this morning again when I received yet another text alert stating there are issues. Please, get these issues resolved!!!!! Pete
witch Posted September 26, 2014 Posted September 26, 2014 Me too "please use the proxy whilst we are looking into it" Grrrrr Staff proxy is set by group policy and the teachers don't really know enough to change the proxy anyway
newpersn Posted September 26, 2014 Author Posted September 26, 2014 Me too "please use the proxy whilst we are looking into it" Grrrrr Staff proxy is set by group policy and the teachers don't really know enough to change the proxy anyway Wouldn't bother.... Its all slow. Just glad its an inset day for us....
Oaktech Posted September 26, 2014 Posted September 26, 2014 Wouldn't bother.... Its all slow. Just glad its an inset day for us.... You lucky so and so. I've got a full day of classes doing espresso coding and bug club... the internet is so poor with that lot on it I've resorted to downloading the windows 8.1 iso's I need for my new SCCM process at home via my phone and splashtop and I'll go and get them at lunchtime.
FragglePete Posted September 26, 2014 Posted September 26, 2014 Just done some speed tests, Staff Proxy and Transparent proxy are pretty much unusable. Normally proxy access is at half the speed we should be getting. Pete
Oaktech Posted September 26, 2014 Posted September 26, 2014 Just done some speed tests, Staff Proxy and Transparent proxy are pretty much unusable. Normally proxy access is at half the speed we should be getting. Pete Likewise.currently seeing 4mb down 0.8mb up from staff proxy and 3mb down 0.5mb up from student proxy. We have a 10mb sync connection.
FragglePete Posted October 7, 2014 Posted October 7, 2014 Anybody else experiencing problems with Google again today? I'm getting a few reports today, appears to be on the main proxy address. Pete
bobt Posted October 7, 2014 Posted October 7, 2014 Had an issue with Google images yesterday but nothing so far today.
TheScarfedOne Posted October 8, 2014 Posted October 8, 2014 (edited) SWGFL have got an alert out on Internet Performance/Connection again... sorry guys @witch Edited October 8, 2014 by TheScarfedOne Added @
bobt Posted October 8, 2014 Posted October 8, 2014 If SWGfL were dealing with corporate clients rather than schools, they'd cease to exist with this track record!
speckytecky Posted October 8, 2014 Posted October 8, 2014 Fed up with this. We have Ofsted today so doubly fed up. I feel a great loyalty to SWGfL and their staff but this poor level of service is just completely unacceptable. Who are people switching to? I think we will defo be switching but what provision of monitoring and filtering come with oher ISPs?
witch Posted October 8, 2014 Posted October 8, 2014 Yes I know And today is Rights Respecting day where every child spends the whole day in one place looking at rights and what have you across the world - which might involve one or two websites...
bobt Posted October 8, 2014 Posted October 8, 2014 Virgin Media are giving us good prices currently via their education team. @SchoolsBroadband are also coming out competitive.
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