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Posted

So guys and girls.. I seem to have a little issue with a student who has come in now for the 6th time this week about whenever she logs on all her shortcuts and documents all appear as .doc files. Deleting her profile off of our domain controller seems to temporarily fix the issue, but when she then re-logs in it seems to revert back to change it all again to .doc files... I think I'm going mental...

Posted
Not sure about the documents, but this can happen to shortcuts if the .lnk file extension becomes associated with a program i.e MS word. I would have thought that deleting the profile would cure it though.
Posted

Or you are picking up a corrupt profile from a machine?

 

Have you searched the network for machines with an old and possibly corrupt version of the profile to delete?

Posted
Not sure about the documents, but this can happen to shortcuts if the .lnk file extension becomes associated with a program i.e MS word. I would have thought that deleting the profile would cure it though.

 

Isn't that specific to a machine?

 

I thought a registry setting gets changed.

Posted

It appears correct everywhere else, it even changes the shortcuts on the start menu (only for her). indy henderson.PNG

 

If you check out the picture, that is what I can see when going to her documents via our NAS server.

Posted
It appears correct everywhere else, it even changes the shortcuts on the start menu (only for her).

 

Yup, sounds like someone has managed to set .lnk files to open with word.

  • 2 weeks later...
Posted
I suspect it's a workflow issue. Some users insist on opening *everything* (documents, other programs etc) by opening word first then going to file > open....
Posted

We get this issue occasionally here.

We havent been able to track down how it happens, but a delete of the user profile fixes the problem.

The users don't have the ability to right click, or choose open-with, so it's not that causing it. Somehow the profile is getting corrupt.

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