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Internet Related/Filtering/Firewall Thread, Edexcel Saba Centra in Technical; Anyone else having trouble with this? I've just spent half an hour trying to get a teacher connected to a ...
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    OverWorked's Avatar
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    Edexcel Saba Centra

    Anyone else having trouble with this?

    I've just spent half an hour trying to get a teacher connected to a live training event on this. Spoke to their tech support, and the vague help I got was that they could not connect through a proxy, and needed admin rights.

    Tried again, and found that, yes, it would only work if I gave the user admin rights and bypassed the Smoothwall proxy. I had to do *both* of these.

    Anyone found an easy way to get this working? Or know what the problem is?

    More teachers will be using this soon, so I need to get this sorted soonish.

    Thanks.

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    User3204's Avatar
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    It sounds like a piece of junk, have they not heard of HTML ?

    I'll have to remember this, if anyone asks me they'll get a response of "It won't work at school, you'll have to do it at home".

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    OverWorked's Avatar
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    Another teacher has tried to get on it this morning. The website is completely down. At least the staff aren't blaming me.

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    I've got it working fine through a proxy, and on a restricted 'teacher' login. It needs JRE (eurgghg), there are three options for how to launch Centra, try all of them to see which works best for you (launch on desktop I believe was the most successful here). It was painfully slow today though, we had issues with our proxy playing up.

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    OverWorked's Avatar
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    Thanks. I'll try updating the JRE. We have a quite old version installed.

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