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Benjaminbl12

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About Benjaminbl12

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    IT Manager

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  1. Benjaminbl12
    Okay, well, I've done the config change with the proxy (using IP:PORT) and it seems to crash less... It still stops typing after 6-10 seconds of talking or after a certain number of words but it's better than what I had before. Do others also have what I just mentioned?
  2. Benjaminbl12
    Hi @Defiant-Run5910 - What Proxy settings did you change/what are you using? We have a GPO that enables a proxy for internet access for exam accounts but normally we don't use a proxy (just auto detect).
  3. Benjaminbl12
    Honestly, I don't think I've known a more unhelpful company than Texthelp. What do you use @ovenchips?
  4. Benjaminbl12
    Thanks @6Foot2 - Does ExamWritePad now have a scribe mode then (assume that's what you're saying?)?
  5. Benjaminbl12
    Hi all, Has anyone had experience of using the scribe feature (and it actually working) on Read&Write? We're using the 'Exam Mode' and although the whole bit of software is awful, the scribe feature is like trying to flog a dead horse. It's so flakey, freezes and stops after 10 seconds of talking. I found out that the scribe feature requires an active internet connection now, but even after creating exam accounts that are able to contact their servers, it doesn't always work properly. If anyone has got it working, please help! Or alternatively, do you know of any other good scribe software you use for exams? Thanks!
  6. Benjaminbl12
    Hello all! I've found that whenever we select 'reset password' and select 'user must change password at next logon', it never works in the sense that it always says the password does not meet the complexity requirements despite it meeting the requirements. They have to enter the password directly on AD but doesn't work until the device has been restarted. This seems to work fine on Windows 10. Any help would be much appreciated.
  7. Benjaminbl12
    I think it's possibly a MS Edge problem... Just tried it in Google Chrome and the file saves instantly. Not helpful when Edge is the standard browser across the site!
  8. Benjaminbl12
    Hi all, Past week or so, it's been noticed that specifically Word Online through office.com, OneDrive or our SharePoint Online is taking around 15-20 seconds to save each time a change is made. I cannot find a single thread or post about this online. When a change is made, the auto-save feature kicks in but doesn't save anything for ages. When I go to click edit in desktop mode or save as it hangs for a little while as if it's waiting for the auto-save to finish. To be clear, this is on Word Online not the desktop app. Cannae find a single setting for it either. Any help would be appreciated! Cheers!
  9. Benjaminbl12
    Hi all, Has anyone had any experience/success in deploying Unity? I've setup an organization which has 1 seat assigned to it under a Unity Educator Plan. I assume that 1 seat covers all the users in that organization? That's the first issue. Secondly, how would one go about deploying it? Do I need the Unity Hub or could I get away with installing the LTSB version of Unity? Using a script, I managed to extract the setup.exe and the WebGL+Universal addons which is then linked to a .bat file and then deployed via SCCM. Unity Hub is also deployed. When staff/students go to log in though it just spins on the Hub and errors out. Any help would be appreciated because Unity are so slow and their articles are useless! Thanks
  10. Benjaminbl12
    Hi - I literally deployed Python 3.10.2 via SCCM and then using PDQ deployed a batch file called installscript.bat. Inside that script is 'pip install \\install_location\pygame-2.1.2-cp310-cp310-win_amd64.whl' rather than using the custom script button inside PDQ.
  11. Benjaminbl12
    Well... The age old trick "have you restarted" worked... Rebooted the VM server and it kicked back to life. Can't make it up!
  12. Benjaminbl12
    Hi Tosh, I'm back in the office now but still no luck - It seems like it just doesn't connect? When you get past the menu, I assume it reaches the time out but there's no dial/noise so it just sounds like it's dropped.
  13. Benjaminbl12
    Thanks for the really detailed explanation. I thought I had it when I connected up the Timeout to the transfer however still nothing. I've attached a photo for you to see if there's anything else. Maybe in the manager?
  14. Benjaminbl12
    Thanks - I had that option on already. What do you mean when you say 'link this option to your reception number'? Thanks, Ben
  15. Benjaminbl12
    Hi Tosh Looking to put the call through to reception if no option is selected. Thanks
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