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Everything posted by AngryTechnician
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This sounds familiar but I can't quite recall whether we had this exact problem or not. It sounds like an AV problem (AV not releasing a lock on the file after a scan). Does it happen to you? If so, could try running ProcExp and see what process has a lock on the file (if any).
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IT Support - are we underselling ourselves?
AngryTechnician replied to LosOjos's topic in Blue Skies
In a word, yes. £15k is too low for that post if they want someone who can fulfil that job spec competently. Unfortunately there is a long history of schools paying as little as possible for staff due to limited budgets, and that's unlikely to change any time soon. They'd pay the teachers less too if they could get away with it. That combined with the fact that industry looks down on school IT as 'too basic' to allow us to move easily into non-school roles (partly due to the low pay making us look underskilled) means that the route out isn't as easy as it should be, so people get stuck in low-paying jobs and the school thinks "well, they're still here, we must be paying them enough". -
For anyone interested in this or having the same problem, I've made some progress via the Microsoft Connect site in identifying the cause and have even found a workaround: if I manually create the %AppData%\Microsoft\Spelling\en-GB folder, IE10 then creates the dictionary files it was missing and spellcheck works normally. You can of course substitute en-GB for en-US or whatever language code you need.
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Am I the only one who gets frustrated with LA teams spouting out-of-date answers that can be debunked with a 10 second Google search? Let me google that for you Frankly, I think this sort of slapdash approach to policy making reflects incredibly badly on our profession.
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You could configure a deployment.properties file with bogus proxy settings, that way it wouldn't connect to anything outside your network.
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BYOD, wireless 802.1x
AngryTechnician replied to tom_newton's topic in Internet Related/Filtering/Firewall
Yes, we use it for almost all wireless devices. Windows laptops authenticate using EAP-TLS with their machine certificate from the on-site CA, while iPads and staff-owned devices use a username & password via EAP-MSCHAPv2. Different VLANs are assigned depending on Windows group membership of the supplied account (accounts not in an authorised group are rejected). The RADIUS server is a Sever 2008 R2 box with the NPS role installed. We are a Smoothwall user, currently using a mixture of Kerberos and IP auth (plus NTLM just for Java, because Java sucks). -
We use Meraki here for our iPads am am very happy with it, but I wouldn't be confident using it for Android. I use it at home to manage our family devices, and my wife's Galaxy S2 constantly stops talking to the Meraki servers. Every time I remove and re-add it, it will stop checking in a few days later. Meraki support haven't been able to track the problem down, and it never happens on my HTC One X.
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2. A good UPS will provide under- or over-voltage protection. 4. Most UPS units will actively switch from mains to battery when the mains goes off, rather than continually passing current via the battery. 5. Yes, some UPS units will have sockets that are always direct to mains and do not have battery backup. I have a Belkin one like this at home that has 4 sockets with battery backup and 4 without. The non-backed up sockets are usually still surge protected.
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Modify will create the key if it doesn't exist. The difference is that Create will not change an existing value.
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After installing IE10 on a couple of workstations here, I quickly noticed that the new spellcheck doesn't work for any domain user. It works fine for local users. (Edit: here's a site to test it with). When I go to Manage Add-Ons > Spelling Correction, and click on any language, this is what greets me: If I tick the box and click Close, then go back in, it's unticked again. That blank box on the left is supposed to read 'Set as default', but is inexplicably borked. Yesterday I narrowed the problem down to a single GPO, and this morning I've identified the exact setting: if I redirect the users' AppData to a UNC path, the spellcheck will break. Have tried giving the user Full Control (and even exclusive permissions) to the folder with no effect, and it doesn't matter if the path is a DFS path or not. Interestingly, it does work if you redirect it a local path on the workstation (i.e. C:\TestAppData), so it's not the act of redirecting the folder that is the problem, but the location. Can anyone else check and see if this happens for them?
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I'm thinking of advertising for a new position here of "Java and Flash Update Technician", it's starting to feel like a full time job.
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Spoof E-mails being received
AngryTechnician replied to speckytecky's topic in South West Grid for Learning (SWGfL)
We've been getting both of these daily over the last week or so. Some end up in Junk E-Mail, others don't, but we bin the lot of them. -
@Arthur: I think the direct links in your top post are incorrect. When I installed the 64-bit download, I got the pre-release version. The direct links offered by the official site server up files of different sizes and are as follows: http://download.microsoft.com/download/8/A/C/8AC7C482-BC74-492E-B978-7ED04900CEDE/IE10-Windows6.1-x86-en-us.exe http://download.microsoft.com/download/C/E/0/CE0AB8AE-E6B7-43F7-9290-F8EB0EA54FB5/IE10-Windows6.1-x64-en-us.exe
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[ms office - 2013] Installing Office 2013
AngryTechnician replied to enjay's topic in Office Software
You only need that if you are deploying the web apps onto your own SharePoint server. If you are just installing or deploying the desktop suite, you won't need it. -
School Mobile Phone Contracts
AngryTechnician replied to Millgate's topic in Mobile Devices & Tablets
Do you do data-only contracts for tablets? -
Is it 3 years now? When I took advantage of this offer almost a year ago it was only one year.
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Net-Ctrl had a load of Ruckus gear on show, though not sure if anyone else did too.
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I suspect that Mr A had the file open at some point in the past, then experienced a crash of Word/Windows which meant the lock file was not deleted as Word never officially closed the file. Now it is stuck there in limbo. Turn on hidden files and look for the associated lock file, and delete it. For example, for a document named Ducking Word Document.docx, the lock file will be named ~$cking Word Document.docx
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Blatant thread to get quotes for award
AngryTechnician replied to GrumbleDook's topic in General Chat
I assume you've already done a search along these lines: http://www.google.co.uk/search?q="Thanks+to+GrumbleDook+from"+site%3Aedugeek.net -
Does the built-in Mail Merge work reliably for you guys? We had persistent failures with it on Office 2010 that WCBS never managed to fix. We gave up on it and reverted to doing it ourselves in Excel, so we haven't tried it yet with 2013.
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We got the Speck iGuy cases for our Nursery. Pros: Nice and bouncy and look the part. I configured a big cartoon smiley face as the backdrop and they look awesome. Cons: Doesn't fit quite as snugly as I'd like, and the arms aren't as rigid as you'd expect. They are more useful for hooking your hands under than as a handle. If you stand them up as the picture suggests, they are a bit wobbly: tap the screen with any real force and they fall straight over.
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There have been a few posts on this already but I'll repeat what I said last time: I trialled Meraki vs. Ruckus for our school deployment. I was impressed with both, but we eventually went with Ruckus, for a few reasons that I'll outline below. That said, I did later select Meraki for a smaller install at a different institution, so I have first-hand experience of both in production environments. 1. My own on-site testing indicates Ruckus has a small but significant edge over Meraki in throughput and range. 2. Ruckus has higher capital costs but lower annual costs, while Meraki is the reverse. With the quotes we got they actually worked out to be similar in price over 3-5 years (Meraki being slightly cheaper), but finance preferred to pay more upfront. There was also some nervousness over the fact that if you stop paying your annual Meraki costs the APs become useless, whereas if you stop paying your annual Ruckus you just lose the support. It's not something I'm considering doing, but it was a contributing factor. 3. We don't have a leased line (can't afford it) and our VDSL line does go down every so often. I wasn't too happy with the prospect of reduced functionality on Meraki when you lose connectivity to the cloud controller. 4. Ruckus has a wider range of APs and hardware features. For example, most of the Ruckus APs have additional ethernet access ports on the back, whereas only the cheapest and least capable of the Meraki APs has one. This was important in a few locations where I had to 'steal' an existing ethernet cable from a machine where it would have been cost prohibitive to run new cabling (even though that's my preferred option). We also have a few of the tiny ZoneFlex 7025 APs which I love for the fact you can fit them into a single-gang wall socket. 5. Ruckus seems to cope better with interference. I've had to manually select AP channels on multiple occasions with Meraki because the Auto setting did not adjust channels away from interference from neighbouring wireless systems, which was causing severe connectivity issues for some clients. Ruckus, on the other hand, is very quick to pick a new channel. Some might argue that it is too quick at times, but I've never had client connectivity problems as a result. The difference between the two sites, and for picking different solutions for each, is that the Meraki site has very little on-site equipment (not even a single comms rack!), has no on-site IT support, and is almost entirely BYOD. For this sort of deployment I think Meraki is better than Ruckus, because the self-service logon portal is better (though it has trouble with iOS6 like many other captive portals) and the client monitoring and logging you get through the cloud controller is far superior to Ruckus. Meraki also has some set-and-forget firewalling built in; for example, in one click you can block almost all common P2P protocols, which is a lifesaver when you are trying to get a bunch of university students to share a single VDSL line. I haven't voted on the poll because I think they are both good systems in different environments, and I don't know enough about your use case to recommend one over the other.
