samb56

Hi All, Just want to say that in our experience after the update to Impero 6 it has fixed the issue with 1703.

We have seen this also, do you use Impero on this machine?

Thank you, these were given out before my time. Passwords are now in place going forward

Hi All, Some students have decided to set UEFI passwords on the surfaces meaning we are unable to image them over network as we cant change the boot order. Has anyone seen a way to clear this besides taking the battery out which I would rather not do. Kind Regards

Hi All, I feel better are reading this thread, we are in exactly the same position here all Cumulative updates updates on 1511 fail, yet on a few 1607 machines we have work perfect. Has anyone had any luck?

Hi All, I have been working closely with Impero to have this issue resolved it is Impero and only effects 1511 verision of Windows. They are testing a service pack for the new release which they believe has fixed the issue.

Hi All, HP advised that a firmware updated would fix the issue, however it hasnt. After another conversation with HP they have said unless your controller is acting as the RADIUS server it doesnt matter and you can delete the certificates. We have done this and it hasnt affected any services. Hope this helps Sam

We have a case raised with HP as ours does do RADIUS, I will keep you posted

I am wondering if its a certificate built into the firmware which is due to expire.

I am wondering if its a certificate built into the firmware which is due to expire.

Hi Cblunt, Had the exact same on our MSM760 this morning also, it advises that these certificates are used but I cannot see how. Sam

Hi Tim, What other exclusions have you got added? Kind Regards Sam Berry

Please see the information below

Do we have any updates on this, we are now seeing logins fail because of the exclusions being added.

The SFC / Scannow completes and doesnt report any errors It is pointing to a WSUS server and it only has one NIC

Hi All, We have a virtual DC which is running 2012r2, it has decided it no longer wants to update from Windows update These are the events in the Windows Update log 2016-12-19 18:33:34:408 896 237c AU ########### AU: Uninitializing Automatic Updates ###########2016-12-19 18:33:34:408 896 1fd8 Agent * WARNING: Failed to filter search results, error = 0x8024000B2016-12-19 18:33:34:408 896 237c WuTask Uninit WU Task Manager2016-12-19 18:33:34:408 896 1fd8 Agent *********2016-12-19 18:33:34:408 896 1fd8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 5]2016-12-19 18:33:34:408 896 1fd8 Agent *************2016-12-19 18:33:34:408 896 1fd8 IdleTmr WU operation (CSearchCall::Init ID 5, operation # 45) stopped; does use network; is not at background priority2016-12-19 18:33:34:408 896 1fd8 IdleTmr Decremented idle timer priority operation counter to 02016-12-19 18:33:34:487 896 237c Report CWERReporter finished handling 1 events. (00000000)2016-12-19 18:33:34:487 896 237c AU Found invalid timer to remove:2016-12-19 18:33:34:487 896 237c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-12-19 18:30:53, not idle-only, not network-only2016-12-19 18:33:34:487 896 237c AU Earliest future timer found: 2016-12-19 18:33:34:487 896 237c AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2016-12-20 16:00:52, not idle-only, not network-only2016-12-19 18:33:34:518 896 237c AU Earliest future timer found: 2016-12-19 18:33:34:518 896 237c AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2016-12-20 16:00:52, not idle-only, not network-only2016-12-19 18:33:34:612 896 237c Service *********2016-12-19 18:33:34:612 896 237c Service ** END ** Service: Service exit [Exit code = 0x240001]2016-12-19 18:33:34:612 896 237c Service *************2016-12-19 18:41:26:484 880 e24 Misc =========== Logging initialized (build: 7.9.9600.18235, tz: -0000) ===========2016-12-19 18:41:26:500 880 e24 Misc = Process: C:\Windows\system32\svchost.exe2016-12-19 18:41:26:500 880 e24 Misc = Module: c:\windows\system32\wuaueng.dll2016-12-19 18:41:26:484 880 e24 Service *************2016-12-19 18:41:26:500 880 e24 Service ** START ** Service: Service startup2016-12-19 18:41:26:500 880 e24 Service *********2016-12-19 18:40:20:362 880 e24 IdleTmr Non-AoAc machine. Aoac operations will be ignored.2016-12-19 18:40:20:362 880 e24 Agent * WU client version 7.9.9600.182352016-12-19 18:40:20:362 880 e24 Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.2016-12-19 18:40:20:362 880 e24 Agent * Base directory: C:\Windows\SoftwareDistribution2016-12-19 18:40:20:362 880 e24 Agent * Access type: No proxy2016-12-19 18:40:20:362 880 e24 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.2016-12-19 18:40:20:362 880 e24 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.2016-12-19 18:40:20:362 880 e24 Agent * Network state: Connected2016-12-19 18:40:20:378 880 e24 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.2016-12-19 18:40:20:378 880 e24 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.2016-12-19 18:40:20:534 880 e24 Agent *********** Agent: Initializing global settings cache ***********2016-12-19 18:40:20:534 880 e24 Agent * Endpoint Provider: 00000000-0000-0000-0000-0000000000002016-12-19 18:40:20:534 880 e24 Agent * WSUS server: 2016-12-19 18:40:20:534 880 e24 Agent * WSUS status server: 2016-12-19 18:40:20:534 880 e24 Agent * Target group: (Unassigned Computers)2016-12-19 18:40:20:534 880 e24 Agent * Windows Update access disabled: No2016-12-19 18:40:20:534 880 e24 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll2016-12-19 18:40:20:639 880 e24 WuTask WuTaskManager delay initialize completed successfully..2016-12-19 18:40:20:639 880 e24 AU Timer: 143FB093-8AA1-4DBC-A582-8806F8F4C1F7, Expires 2016-12-21 18:30:05, not idle-only, not network-only2016-12-19 18:40:20:639 880 e24 AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2016-12-20 16:00:52, not idle-only, not network-only2016-12-19 18:40:20:639 880 e24 AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2016-12-20 16:00:52, not idle-only, not network-only2016-12-19 18:40:20:779 880 e24 Report CWERReporter::Init succeeded2016-12-19 18:40:20:779 880 e24 Agent *********** Agent: Initializing Windows Update Agent ***********2016-12-19 18:40:20:779 880 e24 DnldMgr Download manager restoring 0 downloads2016-12-19 18:40:20:779 880 e24 AU ########### AU: Initializing Automatic Updates ###########2016-12-19 18:40:20:779 880 e24 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list2016-12-19 18:40:20:779 880 e24 AU AIR Mode is disabled2016-12-19 18:40:20:779 880 e24 AU # Approval type: Disabled (User preference)2016-12-19 18:40:20:779 880 e24 AU # Auto-install minor updates: No (User preference)2016-12-19 18:40:20:779 880 e24 AU # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-download notify)2016-12-19 18:40:20:779 880 e24 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x802400372016-12-19 18:40:20:779 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:20:795 880 e24 AU AU finished delayed initialization2016-12-19 18:40:20:795 880 e24 AU Processing post-reboot results now.2016-12-19 18:40:20:795 880 e24 AU Obtained Post reboot hr from Agent:8024000c2016-12-19 18:40:20:795 880 e24 AU Currently AUX is enabled - so not show any WU Upgrade notifications.2016-12-19 18:40:20:795 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:20:811 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:20:811 880 e24 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list2016-12-19 18:40:20:811 880 e24 AU Can not perform non-interactive scan if AU is interactive-only2016-12-19 18:40:20:811 880 e24 AU Currently AUX is enabled - so not show any WU Upgrade notifications.2016-12-19 18:40:20:811 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:20:826 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:20:826 880 e24 AU Adding timer: 2016-12-19 18:40:20:826 880 e24 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-12-19 23:30:16, not idle-only, not network-only2016-12-19 18:40:20:826 880 f58 DnldMgr Asking handlers to reconcile their sandboxes2016-12-19 18:40:40:761 880 e24 AU Currently AUX is enabled - so not show any WU Upgrade notifications.2016-12-19 18:40:40:761 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:40:761 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:49:636 880 e24 AU Currently AUX is enabled - so not show any WU Upgrade notifications.2016-12-19 18:40:49:636 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:49:636 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:52:246 880 e24 AU ReAttemptDownloadsAsUserIfNecessary, No calls in download progress.2016-12-19 18:40:52:246 880 e24 AU Currently AUX is enabled - so not show any WU Upgrade notifications.2016-12-19 18:40:52:246 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:40:52:246 880 e24 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x802400372016-12-19 18:42:14:690 880 ef4 IdleTmr Incremented idle timer priority operation counter to 12016-12-19 18:42:20:253 880 ee4 AU Triggering AU detection through DetectNow API2016-12-19 18:42:20:253 880 ee4 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list2016-12-19 18:42:20:253 880 ee4 AU Triggering Online detection (interactive)2016-12-19 18:42:20:253 880 ee4 AU Adding timer: 2016-12-19 18:42:20:253 880 ee4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-12-19 18:42:20, not idle-only, not network-only2016-12-19 18:42:20:253 880 e24 AU #############2016-12-19 18:42:20:253 880 e24 AU ## START ## AU: Search for updates2016-12-19 18:42:20:253 880 e24 AU #########2016-12-19 18:42:20:253 880 e24 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list2016-12-19 18:42:20:253 880 e24 IdleTmr WU Anyone got any advice, we have tried the troubleshooter and deleting the software distribution folder. Kind Regards

Hi All, We are also having the black screen problems. We have added the exclusions and now received the CMD error. Has anyone anymore ideas?

Ours are currently various Xerox machines that have the issue, its strange that the printers will be there on one startup and then on the next re-start they arent.

Thank you so much for your reply. Out of interest what printers is it you have deployed via GP. We are wondering if its a driver related issue?

Hi All, Wondering if you could help us, all computers have been upgraded to Windows 10 1511 and since now for printers deployed via GP they will appear on one computer start up and then next time not show again so you have to restart the computer again. This worked in Win 7, has anyone else seen this and do they have any ideas? Kind Regards

Really keen to give this method a go!!!!, Can you PM me details for example when you say make a new user are you talking about a domain user or a local user etc. Thank you - - - Updated - - - Really keen to give this method a go!!!!, Can you PM me details for example when you say make a new user are you talking about a domain user or a local user etc. Thank you

Has anyone had any luck with this?

It feels to me that something gets corrupted when you make it a mandatory profile

We are now at the same point the start menu Cortana search and action centre don't open. I am just trying something now with the default profile, will keep you updated.

Hi, Sometimes it shows tiles however other times not. When we save the profile to the server that stores the other profiles it automatically shows it as .v5.