tj2419

Sorry to hijack the thread but I don't have any sort of ssl certificate on our ruckus zone director and am in need of an idiots guide on what I need to buy and how to configure it. Did you guys follow anything for it? Or have any tips? Thanks

Look at OnePlus, they've got a new one coming out at the end of the month and is about half the price usually. https://www.oneplus.com/uk/

Does anyone know a quick way of printing all emails sent from one user to another user on Office 365 between a set date? Other than opening their mailbox and doing it manually.

Yeah, that's my concern with using gsuite or office 365. We once got blocked by microsoft as they thought we were spamming people years ago when we were just sending a lot of all student emails.

No one using the email / texting side of EduLink One?

Does anyone use EduLink One as their sole parent email / text system? We currently use the app for attendance, house points etc etc but not the communicator side. If you use it as your sole provider who doe you use for your email service provider with it? Do you just use your GSuite/Office 365 details or anther third party provider. Do you find it reliable? Do your emails always get delivered to all recipients etc? Who do you use for texting with it? I like the idea of using just Edulink One as all our communication methods but when we tried using GSuite as the mail provider in it, it was a little hit and miss if parents received the email. Thanks

We're offering it to all staff and a lot have taken it up. Surprising lot are setting up their own team drives and running with it now. Sync has been fine in school but had one issue with a member of staff whose home internet is naff so their files hadn't synced when they turned the computer off. Turned it on and left it a few minutes and it work. We pitched it as "Google File Stream, the pen drive you never have to unplug" 🤣

Possibly [emoji23] they got back to me and all up and running now. Initial config was a bit of a time waster but has been working seemlessly since [emoji846]

Trying to connect some android and chrome os devices to our byod network. When ever they try they come up with a similar error message saying "g.cn/generate_204" For windows devices the authentication box just doesn't come up at all. Have tried with local accounts on the zone director and AD linked accounts. I turn the captive portal off and the devices are on the wireless and browsing the internet straight away. Any ideas?

We are desktops in every room connected to a projector and the vast majority of rooms have smart boards (apart from DT rooms and the odd room where we haven't been able to afford to replace broken ones), all have speakers/amps. Some departments like PE and Drama staff have iPads for taking registers. ELT have laptops. That's pretty much it.

I am trying to get RM Buzz working on our Chromebooks but wondered if anyone here is using it and could advise how they have it setup on their Chromebooks / admin console to get the Chromebooks to connect. Can't figure out if I need to enter the proxy anywhere or if Buzz should just pick it up and work? Waiting for support to get back to me. Thanks

Might be getting closer just found a forum on ruckus support which seems to have our same issue https://forums.ruckuswireless.com/ruckuswireless/topics/access-points-dropping-suddenly Basically a driver could be sending out loads of broadcast traffic across the network overloading the APs. We use the same driver as detailed in the forum. Now i just need to figure out how to disable IPv6 across all our computers.

Yeah it's random APs that are going down. Last 24 hours they all stayed up then 4pm today about 6 lost their connection again then came back after about 15 mins. I had a ping running to one of the APs all day fine then around 4pm started losing packets even though that AP wasn't down according to ZD. Ping a computer or server they are fine. Looks like whenever it goes wrong all APs are dropping packets then all goes fine for another 24 hours. Seems to happen each afternoon between 13-16:00 some point in this window. The ZD and APs are on firmware 9.12.2.0 build 219

We are looking into getting SCOPay to tie into our existing SCO which is used for trips etc. My question is for schools using SCOPay and cashless catering link then who pays your transaction fees for topping up catering cards? Does the school foot the bill or do you pass it on to the parents or catering company? For standard trips or equipment we will be building the transaction fees into the cost. As a side note, is there any other provider we should be considering that does the trips and visits, online payments? Thanks

Apologies for the delay in reply. We have tried plugging an AP straight into the ZD ethernet port to cut out the switches etc. We still get dropped packets when pinging the APs, which leads me to think its an AP hardware / firmware issue.

I spoke too soon, the AP's after being connected for about 18 hours have started disconnecting again. Lost heartbeat

Yes the ZD has a static IP same as what it was previously. We've tried resetting the APs and ZD. Now we've done this the APs seem to stay connected to the ZD and have IPs from our DHCP but still not dishing out IPs from our DHCP to the clients connecting to them.

Yeah, had a look but can't see anything and the APs themselves are getting IPs from our DHCP just not clients.

Yes it has but we are a flat network currently so didn't think we'd need to update anything like ip-helpers. Is there somewhere else we may need to update?

We migrated our DHCP server from an old server to a new one when we decomissioned our admin network and now just have a single domain and network. DHCP is working fine with our wired clients. It has broken our wireless network. Ruckus Zone Director 3000 and APs ZF7363 You try connect to the wireless and it wont let you connect, it fails to assign an IP address. The APs keep restarting as they are failing to get the heartbeat from the ZoneDirector. The wireless network worked fine until the DHCP was migrated then it is playing up. We have even restored the zone director to factory settings but still having the same issue. Anyone any ideas? Thanks

We are trying to get Google Drive File Stream working with Rm Safetynet filtering and RM Broadband. We are using the userbased filtering. Has anyone got this setup and working? When we go to launch it, it lets us log in but then displays a "Cannot connect to google drive, adjust your proxy settings" error. Thanks

The MAK key works but I have 250 of them left and 400 workstations to activate

I am using vamt to licence a few windows 10 education machines. I have added the KMS key but when i try add the licence key to the machines they come up with an error stating "Product Key not Available" I go to install product key, select "automatically select a KMS client Key, GVLK" and it shows the product key not available message. In the product keys section of vamt it lists education next to edition so not sure why it says it is not there. Any ideas?

What has prompted the visit? Or what are they wanting to achieve? Has there been an incident reported to the ICO for data loss etc? If so I would make sure I know what we could do to prevent it happening again. Prove that you are reviewing and improving practice. If it is just a random visit it would be the DPO surely that would need to answer questions. I'd just make sure I knew what our policies were and that's about all you should be expected to know.

Hi This will be the first full year we have done with Salamander. What I wondered was what happens to the previous years google classrooms come September? Do they get archived automatically so teachers just have the current years classes showing? If they don't is there a way to automate this as I think more teachers will want a clean start but the option to view the odd one in archived classes. Whats your new year process if you use salamander and google classroom? Thanks