kennysarmy

But don't you spend a lot of time raising tickets yourself for those that just pop-in? How does someone raise a ticket or query if they are not on a PC? I prefer the flexibility rather than having to add another layer of "admin" on top of what we already do - but each to their own and if it works for you, then great. I've been here 26+ years so maybe I'm a dinosaur, but we keep good records of incidents so we can refer back, workload management & incident analysis, sounds a bit overkill for me

Sorry, don't understand this one?

Looks like this is already been discussed. edugeek.net/forums/topic/225608-kb5074109-causing-unexpected-reboots-on-install/ Glad it's nothing of our doing !

Is there any reason why these settings would have caused some PC's to restart after the MS update was installed this week? See attached. Had reports some PC's in a PC room restarted on Thursday around 4.25 pm. One of the teacher emailed today to say: However, I must say that my classroom PC (7A3) started the install this week (turned off and restarted) on Wednesday after school (approx 4.45) when I was still logged on- I found this unusual as I am normally asked about updates when I switch off the computer. I wonder whether it could be an issue with the update this week?

I've also thought to add: Rules around CCTV viewing WiFi information Office 365 - where to download for home install Sophos Phish threat training

No, we just run a simple shared mailbox where users can email in issues and requests.

I've been asked to put together something from IT Support for the Staff Handbook. We've had a bit of a brain storm (and I know each school will be different) but my key heading to flesh out were going to be: (in no particular order) On site hours How to contact IT Support What IT are responsible for What IT are not responsible for (and how to raise requests for these items) How IT prioritise IT requests What you can book from us How to request a website be unfiltered How to change your password and student passwords (password complexity requirements) Explanation of FollowMe printing Why staff need MFA and brief setup guide Explanation of the different SharePoint sites If there are any other quite generic obvious ones you think should be included I'd appreciate your comments and suggestions

Bypassed our Smoothwall and getting a bit further!

Just checking on these! What is required to run the advanced test client? The advanced test client requires .NET 6.0 Runtime. If you run the advanced test client without that installed you'll be directed to the .NET 6.0 installer page. Be sure to install from the Run desktop apps column for Windows. Administrator permissions on the machine are required to install .NET 6.0 Runtime. The advanced test client uses SignalR to communicate to the web page. For this, you must ensure that TCP port 443 connectivity to connectivity.service.signalr.net is open. This URL isn't published in the https://aka.ms/o365ip because that connectivity isn't required for a Microsoft 365 client application user. If you're using an HTTP proxy for connection to FQDN connectivity.office.com and encounter the error SignalR proxy configuration is different than origin., ensure connection to FQDN connectivity.service.signalr.net is allowed through the proxy. If a PAC file is being used to push proxy configuration settings, ensure the PAC file will return the same proxy settings for FQDN's connectivity.office.com and connectivity.service.signalr.net.

The Network test is failing

We've had random users reporting that emails take minutes to login to and that once the folder tree appears that clicking on emails does not display them immediately, they have to wait several seconds for them to display. We've logged quite a few calls with Microsoft but of course every time they want to remote in the affected user appears to be fine. Is there anyway I can gather more information about this issue? When it happens we've confirmed it happens on multiple browsers and that when the email is just sat waiting to load that other websites (such as the BBC) are working quick as expected. If I run Internet Speed tests at the time of the issue we are seeing results over 700Mbps Attached is what the emails look like as we wait for them to render! Any thoughts?

Deputy Head was on a course recently, mentioned it to me this week, we've scheduled a meeting in the New Year to start going through the standards starting with "IT Support Standards".

Rumours that the date of 2030 will be brought forward.

We've been pretty pleased with our Stonebook Pros and would recommend Stone as a supplier too.

One of our schools in the Trust is cloud only and we had no end of issues with AB Tutor Cloud offering and eventually moved to NetSupport classroom.cloud and staff seem pleased with it.

Thanks, I will check with CRB Cunninghams that our support and maintenance are not affected if we upgrade

Ours appear to be LTSB 2016. How did you upgrade? Just using the ISO? Cheers

Has anyone with older tills from CRB Cunninghams running Windows 10 attempted to upgrade them to Windows 11?

Am I right in thinking that if I've installed the November update on my WSUS server that I'm now protected from this vulnerability?

This is on LearnMicrosoft... Good day! Thank you for posting to Microsoft Community. We are happy to help you. I understand that you have a query on converting distribution list to shared mailbox. If you've deleted a group, it will be retained for 30 days by default. This 30-day period is considered a "soft-delete" because you can still restore the group. To hard delete/Permanently Office 365 group using PowerShell, use the following steps: Here is how to permanently remove Office 365 Group using PowerShell: Assuming you have Office 365 global admin permissions, Open Windows PowerShell as Administrator. Connect to Azure AD by typing Connect-AzureAD cmdlet. This opens the Sign-In page for azure AD. Enter your credentials and Sign-in. Retrieve deleted groups using: Get-AzureADMSDeletedGroup cmdlet. This returns all deleted groups with their IDs. Now, you can permanently remove the deleted group using the group ID. E.g Remove-AzureADMSDeletedDirectoryObject -id 22bdc734-251f-48db-8030-19eb5560ddc3 Regarding Creating a shared mailbox, The service typically takes less than 30 minutes to provision a user or to sync changes for a user. It could take up to 24 hours for provisioning to occur or for changes to sync. If the issue persists after 24 hours, submit a support service request. Find this link for your reference regarding Delays in provisioning of user/mailbox or synchronizing changes in Exchange Online.

Will give that a go.

Yes but I believe there would be a period of time when the email is being released from the distribution list before it's available for reuse in the shared mailbox - and I've advised the best time to do this would be in the holidays....

Years ago we set up a distribution list called [email protected] As I can't convert it to a shared mailbox, which is now what is required, I thought I'd create a shared mailbox called [email protected] and then use a mail rule in Exchange Online to add absence2 as a CC address whenever anything gets sent to the original address. Can't seem to get it to work Any ideas, rule in attached screenshot.

Also does anyone know if it's possible to use this in a serverless cloud based school - looks like the install requires a locally stored "databas" - surely we should be moving to cloud apps these days