sefton

Have moved our 11 schools to Arbor over the last three years from a variety of suppliers. It would take something monumental to get me to move, as Sims NextGen is still a long way from a modern fully functional MIS, and the regular downtime I've seen on here from Bromcom over the last couple of years would just be unacceptable to our Board of Directors.

I've inherited this for a MAT and one of the purposes is to do IT asset management, but all that is recorded is one school from a few years ago. The only method I can see for importing assets is through a spreadsheet. Is anybody using this to manage their assets and how are they adding them to Every?

Got to say, every time I have a small issue with Arbor I come back to the start of the academic year and how Bromcom have constantly had issues at this point and I'm convinced I made the correct choice at procurement.

You can't do that, the data has to go to the responsible authority, either the LA for a grant maintained or a Multi-Academy Trust. The one I don't know is if a SAT closed, as their responsible body is the DFE.

I really wish there was a way to block users as Bromcom-PR is becoming bloody tedious.

I now have a migration booked from Ed:Gen to Sims with a go live date of July 1st, although the school will continue to use Ed:Gen to enter attendance and anything statutory until they end the term. For the migration I need to export CTF for all students for the past ten years, which is straightforward, and then produce a number of CSV files. My question is which module in Ed:Gen is used for reporting?

I got to bulletpoint 2 and my mind just rebelled at the banality of it.

I've migrated 10 schools, both secondary and primary, and can't say I've had any of these issues. I do know there was an issue with using Groupcall to migrate primaries which they pulled quite quickly and reverted to previous methods.

Type Live Agent in and you'll get put through to a person

Do you use the Live Chat on the support page?

All hail our Bromcom overlords.

I have all of our Arbor sites set for 2FA when not on their external facing ip.

I've got 11 schools and have been with them for 3 years now and this is the first serious outage I have had, just the one junior school though, so manageable.

Database cluster constantly restarting.

The school site is live now and I can log in from the Trust site to any school.