Meldrew

Our issue at the moment is that Internet access stops completely for about 15 mins at a time one or twice a day, S10 appliance on dual 330Mb FTTP. Not particularly at busy times either. Over the space of a fortnight: raise a support call, no response. Chiivy, no response. CEO at this point on the warpath. Call the urgent support line - voicemail. No callback. Raise escalation via various methods, eventually get a response. Turns out the box they sold us isn't good enough. The HDD's in it are so poor, it can't keep up. Been shipped new drives now, didn't give us the ISO to rebuild from. Chivvied, no response. Chivved again, promised a call back, no call back. Eventually after escalating again, got ISO & instructions. Have to take down Internet to do a full rebuild, etc, likely half a day of downtime (Tuesday's job). We told them our setup when we were buying it, so why sell us an under powered box to begin with. Personally not convinced that the new drives will make any difference, but we'll see. Meldrew.

I know it doesn't fulfil all of your requirements by any means, but we're also very unhappy with Smoothwall at the moment and are interested in Securly. You'd need a firewall too, obviously, but that's where we're likely to be heading. Meldrew

It would be interesting to switch 2,4 off for 10 mins, however to see if that made any difference with the phones...

Are you saying you routinely ask parents consent for using Google, or have they just written in saying they don't want their child using it? Meldrew

I seem to remember sharp offed something like this with papercut, linked to SIMS. On the printer, select student and scan in document, gets uploaded to DMS from memory.

Have you tried a powerwash see if that changes anything?

I seem to remember something about getting this message if there wasn't enough contiguous free space, ie a need to defrag the drive. hashtag quaint.

I've had to refuse it on safeguarding grounds, but was really disappointed that I couldn't do it - would have been great PR. Meldrew.

Do the mysql logs show anything unusual? Meldrew

Have you tried deleting the SIMS client installation and re-installing? I've seen a similar error with commandreporter when the SIMS client upgrade couldn't upgrade commandreporter.exe as it was in use at the time. Meldrew.

North rather than south Birmingham, but: https://www.prmgreentech.com/

Is the Allen Martin box actually doing its job of controlling the heating? Eg if you set the heating to come on at a different time, it does what it is told?

Many thanks, much appreciated.

Hi everyone. One of our trustees has been on a training course and is now asking who the MAT's SIRO is. I've not heard the term SIRO mentioned since way before GDPR, I guess I assumed that the position of DPO has made a SIRO obsolete. My gut feeling is that the training course was well out of date, but I need a definitive answer. Googling it, the only hits are in the area of healthcare that I can see. Or do we need a SIRO as well as a DPO? Many thanks in advance, Meldrew

If you stick with SIMS, SIMS primary is much more usable than the SIMS we all know.

Had this from a teacher wanting to use this: "I have been on twitter as lots of schools in the UK use this package (and lots of big national organisations also promote its use) to question this and their response is it is GDPR compliant? ...I cannot believe the other organisations would be using it if it wasn’t ?"

Secondary, actually. It says we have 22 available to order for a particular school, so I make an order for 22, wait a week to be told the order is cancelled because 22 exceeds the allocation of 22 we've been given. Apparently 22>22 = true.

Anyone else finding the DfE cancelling their orders due to wrongly being detected as being exceeding the allocation? I've tried emailing the DfE to report this and never getting any response :-(

Ugh, if they've brought together the minds the came up with IRIS (PSF) financials, stay well clear.

Why does your school want to keep the results after uploaded the results? According to the model privacy notice: "This information will be kept by the school/college for up to 14 days and by the NHS for 8 years.", suggesting that schools do not keep the data for very long at all.

A shame that Chris Chibnall is staying though...

Thanks for the heads up about the URL. I copied and pasted from the advert, so that must be wrong too.

Do you have the adult filters switched on with three? I seem to remember when I was using a 4G modem with three, the filter blocked something you wouldn't have thought would be included in the adult list. Meldrew

Have you considered bug finding? https://join.digivante.com/as-functional-tester

Launceston College Multi Academy Trust are looking to appoint a Deputy Trust ICT Manager. The main responsibility of this role is to assist the Trust ICT Manager in the strategic development of the ICT network across the Trust. Technical skill and experience will be an important part of the role, however the primary purpose of the job is to support the Trust ICT Manager in developing the effectiveness of the interface between ICT systems and their main end users: school leaders, teachers, support staff, students and parents. The job will involve leading innovation with the support of ICT technicians, and sometimes, the independent implementation of solutions and systems to support cohesive, effective and professional communication platforms across the Trust. The ability to generate and apply creative solutions to allow effective communication, in particular using Google and other cloud-based education services. This is a full time (37 hours), 52 weeks, permanent position with a January 2021 start. Starting salary – E1 £23,000 per annum (£11.92 per hour) If you think you have the ICT skills to fulfil this role and would like to apply please download and complete the application form from our main recruitment page at Vacancies | Launceston College We reserve the right to close this advert and interview and appoint earlier than the advertised closing date should there be a good response to the advert, so early applications are warmly invited. Closing date for applications is Tuesday 15th December 2020, 9am. Deputy Trust ICT Manager | Launceston College Edit: to fix url.