alan-d

Welcome to Edugeek Glad it was of some help.

I have the ticket on hold for the moment. Are we still the only ones that have come across this? Latest comment from Papercut for info

It seems that we have come across a little problem with Papercut NG which seems to have started after installing MS update (KB2117917). I've been in touch with support who it has to be said are very helpful, the first and latest emails are quoted below. If you think you have the same problem could you please let Support at Papercut know, it seems we are the first to report this issue. Thanks Initial email describing the problem After a few more emails and passage of information, this is the latest reply. Hopefully that will help someone until the issue can be resolved fully.

I saw that on e-briefing - I'll pass on that as it means traveling further than I do now

No silly!!!! the other user

Many years ago (pre CC3) we ditched RM and replaced it with Ranger which gave us time to adjust to a vanilla setup and still have some of the options offered by RM. The difference was that we were in complete control and could turn off parts until we reached the point where we were a completely vanilla network. We did this over a period of 2-3 years.

Vanilla is the way to go if you are considering outsourcing, it will give you a wider range of suppliers to choose from.

Very nice - did anyone clock the user name he used?

I had one today hang on applying computer settings for a user. Deleting the local profile and using gpupdate /flush seemed to do the trick. I won't know for sure until tomorrow.

We moved away from RM many years ago and went vanilla after a short period with Ranger. Happy to speak, but RM software has changed a lot since we left them.

I don't see why they couldn't invest in improving the infrasrtucture, they would reap most of the cost back by not having to produce paper copies and by cutting down on manual marking. At the moment they expect us to overcome the same difficulties without any additional income or resources.

If you feed it enough scraps it will

The KS3 ICT tests mentioned by GD above were sound in theory but the actual implementation was flawed in many areas. The software was sent out without proper testing and lots of schools had problems installing and running it. We were one of the lucky ones who ran the sofware without problems but found that a lot of time was spent teaching the staff and students how to use it which took up valuable teaching time. Our students are bright and picked it up quickly but even then it used up 1 or 2 lessons. Ofqual need to set a standard that all exam boards should follow to allow schools to install and run examination programs that work on all operating systems from Win 2000 to the current version. They should also be realistic about what should be available during the exam such as internet access or spell checking facilities to allow for those schools that have very little in the way of IT support or have outsourced their IT Support. Guidance should also cover the procedures to follow in the event of equipment failure during an exam. The KS3 ICT Test was good at this in part but was useless if the fault was a hard drive failure. The current example of Ofqual and exam boards not setting a global standard and providing the means to carry out an exam process is the Controlled Assessments, just look at the posts on edugeek to see how many different ways that IT support have had to try and interpret the requirements and the man\woman hours used to provide a bespoke solution. I think the future should be a locked account which has only access to an exam board web site to which the student logs into to carry out the exam. This should provide the security required as there will be no paper copies, the exam board has the results as soon as the exam is completed which in turn means fewer exam papers getting lost in the post etc etc etc. As for computer suites being unsuitable due to layouts I would suugest fitting Anti glare\privacy screens to monitors during the exam season.

Congratulations Russ and thanks for all you have done over the last 6 years

I'm saying nowt!

:tape2:Today I came into work! That's always a bad sign that something nasty is going to happen!

I like the login I already have homer and the email one on my phone

GLPI with OCNS will do this for you and more.

Looks like its been deleted already!

Are there any travel costs involved that can be claimed for?

You could also look at Voice - membership is approx £120 per year but unlike UNISON you can claim it back off the tax man

Another vote for Stone here - 2 van loads taken of all sorts of kit including old laptop batteries and printers. All for free

OK so if you found a missile you would hand it in, but would you take it for a drive across the Midlands first? BBC News - Surface-to-air missile taken to Wednesbury police

No problem that can't be sorted by muttering a single word 'Documentation'

We've been using Stone since 2005 (ish) and all our 250 PCs are now from them. We also have laptops and recently 4 ESXi host servers. The odd occassion we have had bad units on delivery but this was always sorted out without quibble the next day. Occassionally we buy units from elsewhere and although the quality may be on par or better than Stone the support was nowhere near as good.