Best IT Support Replies

[andrew_91090]

I just wanted to see what people think is the most used IT Support reply is.

[Domino]

"raise a ticket"

[creese]

'No, of course your not being thick.'

 

The thoughts are different.

[LosOjos]

"Have you tried closing it and re-opening it? / turning it off and then on again? / restarting your PC?"

[andrew_91090]

i don't like it when you answer the phone in your dinner break and say "I know your on your dinner, but...."

[tommej]

"yes I had a great thank you for asking"

[sparkeh]

For those of us with CC4: "Try restarting RMServiceHost" ;P

[ButterflyMoon]

Puter says No

[pete]

"It's working as intended, you just didn't bother to attend the (many, termly) training sessions. Oh, completion of that is linked to your upcoming performance review? Muahahahahaha"

[KWestos]

Bear with me!

 

I know it's not a support answer, but I use it almost every phonecall, ha ha

[glennda]

had this this morning

 

Error Message: Something along the lines of Outlook has crashed please close outlook and open it again

Teacher > Me: my outlook has crashed.

Me > Teahcer: what does the error say

Teacher > Me: Error message mentioned above

Me > teacher: Have you done what the error message says

Teacher > me: No

Me > Teacher: ok well do what the error says

Teacher closes outlook and opens again

Teacher > Me: oh it works now Hangs up phone no saying thanks!

 

Charming

[andrew_91090]

the best thing is, restarting it works half the time

[KWestos]

had this this morning

 

Error Message: Something along the lines of Outlook has crashed please close outlook and open it again

Teacher > Me: my outlook has crashed.

Me > Teahcer: what does the error say

Teacher > Me: Error message mentioned above

Me > teacher: Have you done what the error message says

Teacher > me: No

Me > Teacher: ok well do what the error says

Teacher closes outlook and opens again

Teacher > Me: oh it works now Hangs up phone no saying thanks!

 

Charming

 

That's teacher's for you! And they wonder why they get a hard time from the kids!

[jsnetman]

It's a carbon based error

[north-ict]

'Log the job and I will get back to you when its logged'

[tech_guy]

"You're being thick, aren't you?"

[BenABF]

Try a forced power cycle...

[soveryapt]

I've started using the whole 'have you put it in my job book?' when I get stopped on my way into or out of school .. to which I often get a sheepish, but rather balshy reply of, 'well I thought you could just have a quick look' which I point out I look in the job book and work my way through them ..

 

To some staff I do just say now 'I told you last time, we need to replace the chair to keyboard interface' .. but those are the ones that rarely call me but when they do it's a muppet of a problem (like THE PRINTER WON'T PRINT .. so I go and turn it on at the wall where someone has turned it off for some reason known only to themselves) .. lol ..

[maniac]

Teacher: 'I know I should put it on the helpdesk, but . . . .'

Me: 'I'm going to stop you right there, if it's not urgent then please stick it on the helpdesk'

 

Must say that several times a week.

[Jawloms]

"I'll check the logs" usually buys a little time.

[KWestos]

"I'll check the logs" usually buys a little time.

 

ha ha ha I use that ALL the time

[unixman]

PEBCAK which I use or PICNIC which my boss likes.

[Mcshammer_dj]

Telling someone that it was an "ID 10 T" issue is always funny especially when you ask them to write it down when they don't get it