Espresso Video Clips

[tommccann]

This issue has been annoying me for weeks and i cant find a fix!!

Flash is installed and up to date, Klite Codec pack, Quicktime, and VLC all installed.

When Logged onto one laptop as anyone in the whole school (admins, staff, and even children(lowest privelidges)) the video clips in espresso play but one teacher it doesnt!!! iv deleted her profile and still nothing! its crazy... i have even when logged on as her reinstalled said software using run as admin but still no joy. Please help

[CESIL]

Do the videos play when she logs into any other computer?

 

Did you delete the local copy of her profile (if it existed)?

[tommccann]

yes logged onto another laptop or pc it works fine, i have also dont delprof about 55 times! i feel like sending hate mail to espresso

[mattx]

Active X ?

[tommccann]

yep! tried the latest stable version off filehippo.com after the adobe download manager installed it and made no difference

[mattx]

I suggest you try this then:

 

http://farm3.static.flickr.com/2567/3735164353_6aaa8b9685.jpg

[jamesreedersmith]

Any error messages in the logs?

[tommccann]

just the usual parp you see everywhere in the school, eg Sophos could not scan WindowUpdate.log

 

Think i may just give in and swap her laptop with a similar one when shes not looking

[Brpilot99]

I had the same problem ages ago and after a lot of fiddling ended up re-installing media player on the pc that wouldnt play the video's. That sorted it !!!

[TechSupp]

I know it may seem a daft option but is the laptop set to be the primary video display? Had some Sony ones that did not like playing video on smartboard and laptop at same time so had to switch the primary display to be the external vga, hence no video on laptop but on smartboard OK. Worth checking, you never know.