grandslam Posted September 4, 2009 Posted September 4, 2009 (edited) Yes the installed version is 2.0.1 Thanks. Seen the following in event viewer, if it helps: Faulting application aup informant 2.exe, version 2.0.1.135, faulting module , version 0.0.0.0, fault address 0x00000000. Event ID 1000 and also Faulting application aup informant 2.exe, version 2.0.1.135, faulting module kernel32.dll, version 5.1.2600.5512, fault address 0x00012aeb. Event ID 1000 Edited September 4, 2009 by grandslam
bizzel Posted September 4, 2009 Posted September 4, 2009 I have sent you both PMs with a link to a testing build that does not attempt to use the event log in any way. Please check it out when you have a free moment and let me know if it resolves the issue.
grandslam Posted September 4, 2009 Posted September 4, 2009 Sent you a PM....I think we're onto a winner
bizzel Posted September 4, 2009 Posted September 4, 2009 (edited) And 2.0.2 is now available for general consumption. It's a very minor change to 2.0.1, just addressing the issue that wasn't properly fixed. Please update to 2.0.2 if you are on 2.0.1. Edited September 4, 2009 by bizzel 1
rabidfan Posted September 8, 2009 Posted September 8, 2009 I try to run AUP Informant after the install, but nothing happens. Getting the following error in the event log: Event Type: Error Event Source: .NET Runtime 2.0 Error Reporting Event Category: None Event ID: 5000 Date: 9/8/2009 Time: 4:56:41 PM User: N/A Computer: SPS86S Description: EventType clr20r3, P1 aup informant server.exe, P2 2.0.2.138, P3 4aa1162b, P4 aup informant server, P5 2.0.2.138, P6 4aa1162b, P7 21, P8 5, P9 system.io.filenotfoundexception, P10 NIL. Win2003 x86 SP2 R2, Framework 3.5 SP1
grandslam Posted September 9, 2009 Posted September 9, 2009 So far, I've had 28 emails (all different users) with regards to users declining the AUP but when I check the Current Policy Acceptance report it is showing only 6 users that have declined. Not a biggie but thought I'd let you aware incase it's a simple one.
mortstar Posted September 9, 2009 Posted September 9, 2009 I'm getting a lot of server crashes since usage has intensfied (lots of users logging in and policy set to always show). Event log on Server says: Event Type: Error Event Source: .NET Runtime 2.0 Error Reporting Event Category: None Event ID: 5000 Date: 09/09/2009 Time: 12:54:28 User: N/A Computer: VM-HELPDESK Description: EventType clr20r3, P1 aup informant server.exe, P2 2.0.1.135, P3 4a9fe409, P4 system.data.sqlserverce, P5 3.5.1.0, P6 486140a5, P7 dc, P8 175, P9 system.data.sqlserverce.sqlce, P10 NIL. This is a Windows 2003 R2 server (VM)
bizzel Posted September 9, 2009 Posted September 9, 2009 Could you mail me your application event log please? Feel free to filter it so that only events from AUP Informant Server are shown. wordpress{at}paulbeesley.com Cheers. I'm getting a lot of server crashes since usage has intensfied (lots of users logging in and policy set to always show). Event log on Server says: *snip* This is a Windows 2003 R2 server (VM)
bizzel Posted September 9, 2009 Posted September 9, 2009 Those users might have declined your policy and then, at the next logon, accepted it. That way they would no longer show as 'declined users' but the emails would still have been sent out as soon as they declined it. This is more likely if you have the decline actions set to restart or log the user off since they will then probably accept at the next opportunity. Let me know if that does or doesn't correlate with what you're seeing. So far, I've had 28 emails (all different users) with regards to users declining the AUP but when I check the Current Policy Acceptance report it is showing only 6 users that have declined. Not a biggie but thought I'd let you aware incase it's a simple one.
grandslam Posted September 9, 2009 Posted September 9, 2009 Yeah looking again at the stats that would make sense actually. Cheers.
bizzel Posted September 12, 2009 Posted September 12, 2009 I'm thinking about changing the email notifications option so that it sends weekly summaries instead of instant notifications. What do you all reckon? Yeah looking again at the stats that would make sense actually. Cheers.
grandslam Posted September 16, 2009 Posted September 16, 2009 Yes that would be a lot better. I was getting bombarded by email notifications at first so created a rule to send them direct to another folder. An email once a week would help with stats and the annual email housekeeping ;-)
bizzel Posted September 16, 2009 Posted September 16, 2009 Just to let everyone know that I'm moving house at the end of this week so I'll be posting less frequently for a while (at least until I get an internet connection!). If you've reported an issue then I'll still be working on it. If you need to get in touch (and please still do so) then use the contact form on my website. I'll pick up the email on my phone rather than having to run to the library and check EduGeek.
featured_spectre Posted October 6, 2009 Posted October 6, 2009 Hi Paul. Just to let you know, I have been unsuccessful on getting it to work on my server 2008 R2 DC. It worked when it was on my 2003 machine, but not now. Just to let you know as i LOVE this program!
fiza Posted January 7, 2010 Author Posted January 7, 2010 Paul - AUP has suddenly today stopped working after working great for months. I restarted the service and this caused the policy to reappear on peoples machines who had already accepted it (when they accept it, it bombs out). After a few minutes the AUP Server bombs out. I am getting Application Event Error messages on the server as follows ; The first (event ID 0 Source AUP Informant Server) Unable to perform a query on a user Additional details: Username : JBloggs SQL Query SELECT COUNT (Response) AS Result FROM Users WHERE Response = 1 AND Userna,e - JBloggs There was an error parsing the query. [ Token line number = 1, Token line offset = 83, Token in error = jbloggs ] The second (Event ID 5000 Source .NET Runtime 2.0 Error Reporting) EventType clr20r3, P1 aup informant server.exe, P2.2.0.2.138,P3 4aa1162b, P4 system.data.sqlservice, P5 3.5.1.0, P6 486140a5, P7 dc, P8 175, P9 system.data.sqlserverce.sqlce, P10 NIL. Any help would be appreciated.
bizzel Posted January 7, 2010 Posted January 7, 2010 Does the username contain any non alphanumeric characters?
fiza Posted January 7, 2010 Author Posted January 7, 2010 Paul - Yes it does. There are 2 staff that have apostrophies in their login names.
bizzel Posted January 7, 2010 Posted January 7, 2010 Interesting - I thought I had that fixed. The database query should ignore any special characters like that but it obviously doesn't. I have a small point release (2.0.3) coming shortly so I'll investigate and roll a fix into that.
mortstar Posted March 17, 2010 Posted March 17, 2010 Hi bizzel, Any news on the 2.0.3 release? The only thing stopping AUP Informant working perfectly for us, is the bug with non-alphanumeric characters in the username causing a crash. Thanks
fiza Posted March 17, 2010 Author Posted March 17, 2010 This is the reply I got from Paul (Bizzel) last month. I apologise for the delay; I'm finding it difficult to work on any of my EduGeek projects at the moment due to workload. The best option I can see right now is for me to fully open-source the AUP Informant code and release it to the community. That way the project can at least be maintained for the foreseeable future. I plan to do this within the next week, assuming I do go ahead with it. I'll keep you informed and I'll also post on the blog and on EduGeek when I make the change. I hope he has changed his mind and keeps on working on it as its a wonderful piece of software.
sparkeh Posted March 19, 2010 Posted March 19, 2010 (edited) I try to run AUP Informant after the install, but nothing happens. Getting the following error in the event log: Event Type: Error Event Source: .NET Runtime 2.0 Error Reporting Event Category: None Event ID: 5000 Date: 9/8/2009 Time: 4:56:41 PM User: N/A Computer: SPS86S Description: EventType clr20r3, P1 aup informant server.exe, P2 2.0.2.138, P3 4aa1162b, P4 aup informant server, P5 2.0.2.138, P6 4aa1162b, P7 21, P8 5, P9 system.io.filenotfoundexception, P10 NIL. I am getting the same error when I launch the server, did you ever fix this? Edited March 19, 2010 by sparkeh
Theblacksheep Posted March 26, 2010 Posted March 26, 2010 On server 2008 i'm getting: Problem Event Name: CLR20r3 Problem Signature 01: aup informant server.exe Problem Signature 02: 2.0.2.138 Problem Signature 03: 4aa1162b Problem Signature 04: AUP Informant Server Problem Signature 05: 2.0.2.138 Problem Signature 06: 4aa1162b Problem Signature 07: 21 Problem Signature 08: 5 Problem Signature 09: System.IO.FileNotFoundException OS Version: 6.1.7600.2.0.0.400.8 Locale ID: 2057
Sylv3r Posted March 27, 2010 Posted March 27, 2010 I am getting the same error when I launch the server, did you ever fix this? We get the same error as above - it seems to be a well reported problem via google and not just for AUP informant.
SDM01 Posted March 30, 2010 Posted March 30, 2010 Originally Posted by rabidfan I try to run AUP Informant after the install, but nothing happens. Getting the following error in the event log: Event Type: Error Event Source: .NET Runtime 2.0 Error Reporting Event Category: None Event ID: 5000 Date: 9/8/2009 Time: 4:56:41 PM User: N/A Computer: SPS86S Description: EventType clr20r3, P1 aup informant server.exe, P2 2.0.2.138, P3 4aa1162b, P4 aup informant server, P5 2.0.2.138, P6 4aa1162b, P7 21, P8 5, P9 system.io.filenotfoundexception, P10 NIL. Fresh install carried out on a 2003 server running .Net3.5 SP1 and I get same sort of error. any ideas how to fix this and get this software running? Thanks
bizzel Posted March 31, 2010 Posted March 31, 2010 I think I have the cause of this narrowed down. Once the latest EduSweep build is released next Monday then I'll turn my full attention to this issue. In the meantime, see if installing this helps: http://www.microsoft.com/downloads/details.aspx?FamilyId=130F7986-BF49-4FE5-9CA8-910AE6EA442C&displaylang=en 2
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