Bugzi Posted August 6 Posted August 6 Hello, We currently use TeamViewer across the network but I've been asked to look for alternatives to save some money. One of the biggest features we use is the unattended access with TeamViewer. Can anyone recommend any alternatives please? Many thanks
Rogueleeder Posted August 6 Posted August 6 I'm using Action1's Free Tier for my Windows Stuff and that's been working pretty well. It's also handling my Patch management too
LeMarchand Posted August 6 Posted August 6 I've been using the free edition of Zoho Assist, but I'm a one man band. Seems to work well for what I need (just have to click past the "You sure you don't want to pay?" nag). https://www.zoho.com/assist/pricing.html . Not sure how it compares to TeamViewer in price. You need an agent installed on the target for unattended access and, similar to TeamV, users can download and run an agent for remote support.
TwistedHelixis Posted August 6 Posted August 6 6 minutes ago, Rogueleeder said: I'm using Action1's Free Tier for my Windows Stuff and that's been working pretty well. It's also handling my Patch management too Same
LeMarchand Posted August 6 Posted August 6 (edited) 13 minutes ago, Rogueleeder said: I'm using Action1's Free Tier for my Windows Stuff and that's been working pretty well. It's also handling my Patch management too I'm using it for patch management but haven't noticed the remote support! Does it do unattended, though? Seems to! Edited August 6 by LeMarchand
OLPTech Posted August 6 Posted August 6 We have had good experience with Splashtop has been very handy and is cheaper than TeamViewer
TwistedHelixis Posted August 6 Posted August 6 15 minutes ago, LeMarchand said: I'm using it for patch management but haven't noticed the remote support! Does it do unattended, though? Seems to! Yes
Bugzi Posted August 6 Author Posted August 6 Thank you everyone. Its actually both internally and externally as we cater for both now. It's just that TeamViewer is costing a small fortune for about 2500 devices.
willtech Posted August 6 Posted August 6 (edited) 247 Connect: 247connect - Secure remote desktop Features If you are a Net Support Customer you can get this offer: https://www.247connect.cloud/netsupport-offer/ If you have A3 licences on Intune have you looked at: Remote assistance for managed devices - Intune for Education | Microsoft Learn Only issue on this would be unattended access. Edited August 6 by willtech 1
PaddyNewman Posted August 8 Posted August 8 I do a bit of friends and family support, because my family are very 1 finger typing style. Rustdesk is now hosted on my local microserver and I believe its free commercially. Whether it does everything.... but its free and allows unattended. Im just a remote in and fix it jobby but also let's me get to my machine from my mobile thru starlink, only reason I touched it.
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