OLPTech

We have had good experience with Splashtop has been very handy and is cheaper than TeamViewer

I use Splashtop SOS as well as some of the unattended features and find it extremely easy and simple to use. Definitely recommended, I can't think of any negatives on top of my head. One real positive however is you can elevate admin permission from the session if the user ran it with non-admin privileges. The pricing is way cheaper than TeamViewer and other alternatives

If you can quickly get into the server app after replacing the licence files try setting a bogus proxy again in the app again. Strange the other method works for our sites.

Strange I have 2 sites and they are both working fine since doing the proxy. Instead of doing the proxy, on the server adding 0.0.0.0 licencing.imperosoftware.com to the hosts file in C:\Windows\System32\drivers\etc Remove after they have fixed the problem however!

We've worked round it for now (obviously will need to reactivate later when it's fixed) but we needed it now. if you have backups.... On the registration screen, set a bogus proxy so it can't talk back. Stop Impero Server service Restore Licence.xml and Licence.xmlx to C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\Data Restart Impero Service It should now be activated Once they fix it later go on the Impero Server and set it back to non-proxy or your actual proxy server. I'm assuming we'll need to reactivate once they have solved the issue.

Yeah we hare having this problem at all of our sites as well.

Try injection excluding aimgr.exe as well as ai.exe that's what we have and haven't seen that error message since. We had a mixture of Senso, Netsupport School/DNA and Impero at our sites but moved them all over to Impero in the end as it worked better for us and was more reliable. Mixture of primary and secondaries Thanks

I've tried adding the printers manually, tried different printers but it still does it. When it crashes from what I remember there will be log under application in event viewer and it says WebView2 runtime or something. When we were researching it before loads of people online are moaning about it as well. The only workaround we're telling people at the moment is if they need to print an email do it from the online one or use Classic. It's a pain but I know that's stopping some people from updating to the new version of Outlook

We've had this problem for nearly 2 years now, Microsoft still haven't fixed it on the New Outlook client. Yeah printing to PDF works just not actual printers.

I have more confidence this time as at least in our environment since trying the new version we hadn't had any service not starting issues at all where as got them daily previously.

Just an update to this, have been working with Impero on this and the issue is now resolved in 8.6.44!

It is a chrome bug at the moment https://issues.chromium.org/issues/519243472

I'm not sure if this will be help for anyone or not but but we had this problem and used AI to help me make a Windows Service that monitors the WiFi Connection for our student devices, we kept having students come to our office with 'the laptop isn't working' where a lot of the time it was just the previous student either disconnected or turn off the WiFi , this automatically enables the WiFi again and reconnects to the specified network if in range which is set in group policy. I've attached a video of what the service does. If no group policy is set the service sits idle not doing anything until there is a configuration set. AI helped me make it and been testing it for the past 4 days and looks promising. If it helps no one else it solved our problem. If it is helpful for anyone let me know if you have any issues with it as I am still testing too. WiFi Connection Monitoring Service Wifi.mp4

We use Impero Education Pro and find it great (albeit with its bugs)

We heavily use Impero EdPro and found it to be the best around, we tried other but couldn't find any others that offered everything it can do. It does have quite a few bugs and hopefully they'll get ironed out as it is frustrating but would rather have the occasional frustration than getting in multiple products to replace it.