genesis Posted November 5, 2024 Posted November 5, 2024 Hi We have moved to 0365 and we use SharePoint and Onedrive. One of the staff is asking to install Dropbox on her laptop. No sure what to email her. They have access to the school Onedrive and not sure why she is asking Dropbox . Will this be a GDPR issue and will i need to speak to SLT and tell staff that Dropbox is not allowed ? Please advise... Thanks
Tefters Posted November 5, 2024 Posted November 5, 2024 Big fat NOPE! SharePoint is the schools choice platform for online file sharing, management, security and auditing. Simples. Just stick your foot down. 2
mavhc Posted November 5, 2024 Posted November 5, 2024 If you're feeling nice, ask why, otherwise just say onedrive does the same thing but also complies with our GDPR policy 1
NegativeKillDeath Posted November 5, 2024 Posted November 5, 2024 There is also a web interface to Dropbox which you may have to block at the filter level if staff are abusing it for storing work outside the authorized systems.
chazzy2501 Posted November 5, 2024 Posted November 5, 2024 There is also a web interface to Dropbox which you may have to block at the filter level if staff are abusing it for storing work outside the authorized systems. Yes, this is what I tell staff, Dropbox can be used without the app, it's a little more inconvenient but work 100% with shared files..
DavR Posted November 5, 2024 Posted November 5, 2024 Yes, this is what I tell staff, Dropbox can be used without the app, it's a little more inconvenient but work 100% with shared files.. This is probably the compromise I'd go for. No, we're not installing the app (insert security / storage concerns here), but you can access the web version if really necessary. Accompanied by chapter and verse to say that any school stuff needs to be in OneDrive / Sharepoint for policy and compliance reasons.
PotNoodleTech Posted November 5, 2024 Posted November 5, 2024 Given that you would have no control over the data in dropbox or what country it is stored in, it is a NO here. Seems to me to be simply a GDPR/Safeguarding issue - risk of data loss of confidential data.
sigma Posted November 5, 2024 Posted November 5, 2024 No because: "You" can't enforce 2FA for personal users. "You" wouldn't be able to see if any data had been accessed unlawfully as you would have no audit access. Data may be stored outside of UK, EU, USA. There's another thread about these issues (different context). Any data/information uploaded to Dropbox would likely be outside your backup regime. I don't think (maybe wrong) that it supports SSL inspection, and unlike Microsoft which will report "bad things" separately, it would need a filtering inspection exclusion, so could fail Filtering and Monitoring standards without SLT signoff. Dropbox doesn't exactly have a glowing reputation for security, with numerous data breaches over the years.
Jaan Posted November 5, 2024 Posted November 5, 2024 "Thank you for your request to install Dropbox on your work laptop. We understand the convenience and familiarity of using personal cloud storage solutions. However, due to strict data protection regulations like GDPR and specific guidelines from the Department for Education, we are unable to approve the installation of Dropbox on our corporate or corporate connected devices. These regulations are in place to ensure the security and confidentiality of sensitive data. To comply with these regulations and maintain the highest level of data security, we recommend using officially supported cloud storage solutions such as SharePoint and OneDrive. These platforms are designed to meet rigorous security standards and provide robust data protection features. Please let us know if you have any questions or require further assistance in using SharePoint or OneDrive. Thank you for your understanding and cooperation. regards Passive aggressive IT Support tech" 1
jthompson Posted November 5, 2024 Posted November 5, 2024 I think I would start by asking "When you say Dropbox, do you mean OneDrive?" in case they're using the name interchangably.
Tefters Posted November 5, 2024 Posted November 5, 2024 I think I would start by asking "When you say Dropbox, do you mean OneDrive?" in case they're using the name interchangably. "My iPads not working" > "That's not an iPad" > "You know what i mean" 1
PotNoodleTech Posted November 5, 2024 Posted November 5, 2024 "Thank you for your request to install Dropbox on your work laptop. We understand the convenience and familiarity of using personal cloud storage solutions. However, due to strict data protection regulations like GDPR and specific guidelines from the Department for Education, we are unable to approve the installation of Dropbox on our corporate or corporate connected devices. These regulations are in place to ensure the security and confidentiality of sensitive data. To comply with these regulations and maintain the highest level of data security, we recommend using officially supported cloud storage solutions such as SharePoint and OneDrive. These platforms are designed to meet rigorous security standards and provide robust data protection features. Please let us know if you have any questions or require further assistance in using SharePoint or OneDrive. Thank you for your understanding and cooperation. regards Passive aggressive IT Support tech" Sent. Oops I forgot to change/add my name!!! Oh well. 1
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