dgsmith Posted November 27, 2023 Posted November 27, 2023 Hi, we have a zero88 leap frog desk, the big green one, a bit aged now. Issues with the programs not storing (although apparently not the battery) and some faders are broken. Having difficulty finding many places that will either offer repair services or facilitate direct manufacturer repair. Does anyone have recommended companies local to the NW region (ideally) that offer such services I could enquire with?
TLARWise Posted November 27, 2023 Posted November 27, 2023 You could try posting on https://www.blue-room.org.uk as you may have better luck there.
Techie-v2 Posted November 27, 2023 Posted November 27, 2023 And zero88' forum as well if you haven't already https://www.zero88.com/forum/
Chris_Cook Posted November 27, 2023 Posted November 27, 2023 The problem I'm finding with a lot of these older desks is that the faders are now quite hard to come by. Its also worth bearing in mind that if some faders are going bad, then more are likely to follow. Its probably best to go to Zero 88 and see if they can recommend someone. Avolites have some guidance on cleaning faders which might help if they are just dirty. https://www.avolites.com/support/faders/ With similar age consoles, i've often fixed random issues by firmly pressing on all the connections inside (Including any chips mounted in sockets). For wired connectors, unplug and re-plug them. This is usually enough to clear any corrosion, or re-connect if they have bounced out of the socket. Before going too far with paying for repair, it might be worth costing up replacing the desk with something more up to date like the FLX S24.
Oaktech Posted November 28, 2023 Posted November 28, 2023 Can confirm that they are tricky to get hold of and tricky to repair, as someone who used to do exactly this! I appreciate it's at the other end of the country but if they can get the faders CPS in Christchurch have the facilities to fix it. https://www.cpsgroup.co.uk/installations-servicing/service/
Andrew_C Posted November 28, 2023 Posted November 28, 2023 You could try posting on https://www.blue-room.org.uk as you may have better luck there.And I suspect that very quickly someone from Zero will pop up with part numbers, or a phone number for advice...
GizmoIT Posted November 28, 2023 Posted November 28, 2023 Not in the NW, but highly reccomend CCT Lighting in Nottingham. Welcome to CCT Lighting - Theatre & TV spotlights
OldTimeIT Posted November 28, 2023 Posted November 28, 2023 +1 for CCT. Our Zero 88 failed a few years ago a few days before a show. CCT replaced it with a Showtec Showmaster 48 which serves our purpose and pupils found easier to use.
dgsmith Posted November 29, 2023 Author Posted November 29, 2023 Thanks for the advice. Being based more local is an ideal, rather than a deal-breaker, and if we have to consider longer distance carriage then it's something we'll have to take into consideration. We may end up getting a new desk further down the line too, but a repair is probably the quickest solution for now, just not easy finding repair options or companies that can assist, so appreciate the input.
Aprice Posted November 29, 2023 Posted November 29, 2023 I do recommend the newer FLX range if you do look at replacing, quite easy to use and have some of the more powerful functionality.
JDHaves Posted December 5, 2023 Posted December 5, 2023 Presume you've thought of TFG (incorporated Northern Stage a few years back)? Based in Oldham .. 01706 849 469 https://www.tfg.com/
howartp Posted December 5, 2023 Posted December 5, 2023 @dgsmith I have a Zero 88 LeapFrog at church that is on the list to sell but haven't got round to it because of logistics; replaced with FLX about 5 years ago. We're on North/West Yorks border. Send me a pm. Peter
Anonymous2000 Posted December 5, 2023 Posted December 5, 2023 These guys are great - https://www.audioworks.co.uk
howartp Posted December 5, 2023 Posted December 5, 2023 These guys are great - https://www.audioworks.co.uk I can second that.
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