Help with Purview Searching

[mitchell1981]

Hi All,

 

I've done a number of searches on Purview, for the purpose of SARs. It usually produces way more data than I want to sift through so trying to improve my search technique.

 

For example:

 

I want to search for a staff code which is: HEM

 

What is the correct way to format this in the search so I only get HEM on it's own, and not part of anything else? I don't want to see 'them', or 'themselves', or any other combination.

 

I've tried:

 

HEM

"HEM"

" HEM "

 

But it doesn't seem to make any difference to the number of results.

 

Can anyone advise on the correct way to do this?

 

Thank you.

[TriggerHappyUK]

Hi mitchell1981,

 

Did you find an answer to this? We've got a similar issue. For example, the search name is 'Angela' or 'Ang'. The results for 'Ang' include the words 'Change' or 'Exchange'. Which is many emails.

[psydii]

We slice and dice the original search results, using filtering and tagging and merge them to additional result sets.

We also find that if you search within the initial "Result Set" for say "Angela" the tools include "nearby" results likely to be relevant, so if the initial Collection created a result set that contains all combinations and permutations of "ang" and "angela", you then filter within the Result Set for "angela" you will find that the view it returns included emails that DO NOT actually all contain "angela" but do contain "ang" when it might have been used in context to refer to "Angela" (and also often other spurious results - but when starting with 100,000 items getting it down to 8,000 before having to read each one is a win).

Edited July 3, 2024 by psydii