Google Chrome and OWA (Outlook)

[Koldov]

I've been asked by our admin lady why when she double clicks on an email message (using OWA in Chrome) it doesn't expand...

 

I think I've managed to establish that she means it doesn't pop out into a 'new window' with the email in it as it does in IE once you allow pop-ups, which makes me think it's a Chrome issue (but it doesn't even ask).

 

So I thought it was a pop-up block in the settings, but I've just tried it on mine with no restrictions and it doesn't work either.

 

I've tried allowing 'ht tps://outlook.office.com/' in the 'pop-ups and redirects section in Chrome and turning off the protection entirely, but still no joy.

 

I don't think it's a setting in OWA (or at least not that I can see) and I'm going round in circles researching on the internet.

 

I don't use OWA so I'm not sure of its expected behaviour, but the user swears it used to work like that...

Edited January 10, 2022 by Koldov

[foofighterjim]

Its not Chrome: http://www.edugeek.net/forums/office-software/225702-owa-double-click-not-opening-email-new-window.html

[Tom_P]

Doesn't seem to be a Chrome issue.. I checked it on mine and emails open in new window after double clicking. Im using version 97.0.4692.71.

 

I'll try replicate the issue.. If i come across something I'll let you know.

[Koldov]

Ah I see, forgot to do a search...

 

Do you know if your users or those from @kennysarmy are using Chrome then or another browser, because it doesn't appear to be OWA either as it DOES open in IE with a double click once you allow pop-ups.

[Koldov]

Doesn't seem to be a Chrome issue.. I checked it on mine and emails open in new window after double clicking. Im using version 97.0.4692.71.

 

I'll try replicate the issue.. If i come across something I'll let you know.

 

Thanks we're on Version 96.0.4664.110, so that could be a thing.... Strange though, when I checked the version it decided to start an update... so I'll see in a minute...

 

EDIT: OK, on Version 97.0.4692.71 now aaaaaaaaaand nope, hasn't fixed it!

Edited January 10, 2022 by Koldov

[foofighterjim]

User I was talking to was using Chrome, I was using Edge (Chromium). In either event, the browsers nor the settings (that we control) have been changed recently.

[Koldov]

Interesting... right clicking the message and choosing VIEW > OPEN IN NEW TAB makes the screen flicker, but nothing happens...

[kennysarmy]

Interesting... right clicking the message and choosing VIEW > OPEN IN NEW TAB makes the screen flicker, but nothing happens...

 

We're getting the exact same with some users - but for some it still works.

[Tom_P]

Have you tried while in an incognito window?

[Koldov]

Yes, same issue....

[Koldov]

User I was talking to was using Chrome, I was using Edge (Chromium). In either event, the browsers nor the settings (that we control) have been changed recently.

 

Just tried Firefox and no go... Looks like IE only for now!

[ozydave]

Getting the same here.

Been trying the latest edge and chrome on both windows and Linux

Really annoying

[ozydave]

Fired it OWA this morning.

Appears to be working in Firefox, chrome and modern edge.

[maxrebo]

We had a few calls about this yesterday, didn't work for me on any browsers - all ok this morning.

[kennysarmy]

All OK here for me too - hopefully that's it fixed...until the next thing MS break !

[Koldov]

...until the next thing MS break !

 

Possibly this...?

 

http://www.edugeek.net/forums/cloud-services/225722-missing-toolbar-people-tab-outlook-owa-cant-add-contacts.html

 

That didn't take long...

[cooper]

I have issues with OWA using Chrome and Edge aswell.

 

http://www.edugeek.net/forums/cloud-services/225620-365-owa-crashing-when-opening-emails.html