CommodoreS Posted July 6, 2020 Posted July 6, 2020 The staff have found a problem where if they print PDF files in Chrome, it is causing the network print queue to lock up on that print job and stop other print jobs as a result. It seems to happen on large documents. Has anyone else come across this before?
Davit2005 Posted July 6, 2020 Posted July 6, 2020 The staff have found a problem where if they print PDF files in Chrome, it is causing the network print queue to lock up on that print job and stop other print jobs as a result. It seems to happen on large documents. Has anyone else come across this before? Not necessarily PDFs or Google but I've seen documents with uncompressed images causing issues. Annoyingly happened around exam time, lol.
localzuk Posted July 6, 2020 Posted July 6, 2020 I've seen this with some PDF files before, but not limited to Google Chrome specifically. We had some PDF files from our LEA that would hard reset our old Samsung laser printers. Usually it is a corrupt PDF. It might look ok on screen, but behind the scenes it is broken.
CommodoreS Posted July 6, 2020 Author Posted July 6, 2020 There has been an issue related to a Smart Notebook plugin inside Adobe Reader (related to Smart Ink as far as I can tell), so some users have been printing using built in Chrome viewers. I know Adobe Reader is the ideal solution, but still annoying that printing from Chrome is doing this.
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