forkies Posted July 16, 2019 Posted July 16, 2019 It's damn slow today, keeps timing out saying their site is under too much load. Good job it's holiday time for us and CPOMS isn't being used as much as normal otherwise the powers that be would be having words. We had this too and I was asked to contact them as the cpoms admin was out (not managed by IT). I phoned them and apparently they decided today would be a good time to apply updates to cpoms... instead of out of hours. They said it would be back up within 20 mins.
localzuk Posted July 17, 2019 Posted July 17, 2019 they decided today would be a good time to apply updates to cpoms... instead of out of hours. They said it would be back up within 20 mins. Wow. That's appalling! Updating the safeguarding system that a lot of schools use, during a school day!!
Danp Posted July 17, 2019 Author Posted July 17, 2019 They phoned me to check some stuff out, asked me to then send a message through their site when logged in and I got this message There was an error submitting your request, please email [email protected] instead or call 01756 797766. He's looking into that for me now too... Yesterday's go slow was caused by them rolling out new updates, should all be up to speed now.
mavhc Posted July 17, 2019 Posted July 17, 2019 Their app is garbage, it constantly drops those settings, but there's not really any reason to use it. They're just using OTP, so any OTP app will work just fine. Google authenticator for example, or Free OTP. I started switching people to one of those and we never had problems again. https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2 https://play.google.com/store/apps/details?id=org.fedorahosted.freeotp&hl=en_US Thanks for confirming that, I noticed the CPOMS app couldn't load generic TOTP QR codes, but couldn't test the other way around.
Danp Posted July 17, 2019 Author Posted July 17, 2019 Their app is garbage, it constantly drops those settings, but there's not really any reason to use it. They're just using OTP, so any OTP app will work just fine. Google authenticator for example, or Free OTP. I started switching people to one of those and we never had problems again. https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2 https://play.google.com/store/apps/details?id=org.fedorahosted.freeotp&hl=en_US I'm now using the Google app, works fine. Nice feature of the CPOMS app is to 'send' the code rather than need to type.
djrscally Posted July 17, 2019 Posted July 17, 2019 We used to reset it for each other - all of our DPs could do this (although I've not used it for 18 months so functionality may have changed) I preferred authy to their app - why all these organisations try to get you to install their apps which all use the same standard...[emoji33] Yeah annoying isn't it. The paranoid in me says there's no commercial reason to do that and so it's likely to be something dodgy!!
mavhc Posted July 17, 2019 Posted July 17, 2019 Yeah annoying isn't it. The paranoid in me says there's no commercial reason to do that and so it's likely to be something dodgy!! a) once you have their app they can add extra stuff b) easier to do tech support for your own app c) branding d) ease of use, never underestimate how dumb people are
quincybatten Posted August 7, 2019 Posted August 7, 2019 (edited) Google Safe Browsing services have created this message in order to protect people from unsafe online content. This service scans websites and looks for deceptive buttons, for instance, download buttons that install software from unrelated and unreliable third-party sources. Deceptive site warning is basically designed to keep you away from web pages and content that can put your privacy at serious risk. Visit an unsafe pageOn your computer, open Chrome.On the page where you see a warning, click Details. Visit an unsafe page *On your computer, open Chrome. *On the page where you see a warning, click Details. *Click Visit this unsafe site. *The page will load. When you visit an unsafe site, Chrome will try to remove the unsafe content from the page. To view the entire page: *On your computer, open Chrome. *On a deceptive site, to the right of the address bar, click Content blocked Content blocked. *In the alert, click Load full site. *The page will load. Edited August 7, 2019 by quincybatten
mavhc Posted August 7, 2019 Posted August 7, 2019 So it's still serving parts of the page via http when the url is https?
Joanne Posted September 12, 2019 Posted September 12, 2019 (edited) Anyone else having issues today saying the site is overloaded? Edit: I called them and she said some maintenance had gone on last night and when everyone logged on this morning everything crashed, but should all be resolved now. Edited September 12, 2019 by Joanne
danielghares Posted April 21, 2021 Posted April 21, 2021 Yep we've had several reports of this today as well
Jaan Posted April 21, 2021 Posted April 21, 2021 Add me (or one of my users) to the list too. I've reported it to cpoms...... we also updated to chrome v90 not sure if its related
Cat_Jam148 Posted April 21, 2021 Posted April 21, 2021 Happening here... CPOMS can't seem to manage a week without something going awry lately
David44 Posted April 21, 2021 Posted April 21, 2021 We see the error on https://schoolname.cpoms.net/dash but not https://schoolname.cpoms.net/ or any other CPOMS URL. Is that the same for everyone?
Cat_Jam148 Posted April 21, 2021 Posted April 21, 2021 We see the error on https://schoolname.cpoms.net/dash but not https://schoolname.cpoms.net/ or any other CPOMS URL. Is that the same for everyone? Same here, warning appears after login on the dashboard.
darrents Posted April 21, 2021 Posted April 21, 2021 same here but very random not on all desktops yet
Jaan Posted April 21, 2021 Posted April 21, 2021 same here but very random not on all desktops yet might be v90 of chrome had a reply from cpoms; Good Afternoon, We have some reports today – Wednesday 21st April that Google Chrome is serving some users with a ‘Deceptive site ahead’ warning as they try to access their CPOMS page. This is the same warning that we believe Google incorrectly applied in 2019 which they later removed on the same evening. We want to assure users that there is nothing wrong with CPOMS and that it is functioning normally. In order to access your site as normal, please use Internet Explorer / Edge etc (Windows Users) and Opera (Mac Users). We are doing everything we can to expedite a resolution from Google and will seek to have the warning removed as soon as is practically possible. In the meantime we want to apologise for any inconvenience caused and reassure you that CPOMS can be accessed as normal via the browsers noted above. 3
LeMarchand Posted April 21, 2021 Posted April 21, 2021 Me too! Are they ready to launch a competing product?
localzuk Posted April 21, 2021 Posted April 21, 2021 My guess is that because the site itself is flagged as deceptive, any emails that link to that site might get flagged too?
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