JScott Posted October 17, 2017 Posted October 17, 2017 Hi all, Is anyone using MLS Hosted and successfully found a way to register fingerprints that don't involve making the librarian a local admin to run the registration software? Jim
pete Posted October 18, 2017 Posted October 18, 2017 What're you using for the fingerprint registration? Straight into MLS or some form of middleware (Biostore, for example)? I'd test it using ProcMon and the Windows Application Compatibility Toolkit. The latter can create a deployable "shim" so it works as a regular user.
JScott Posted October 18, 2017 Author Posted October 18, 2017 Hi, I am using IdentKit and the exe file that's needs to run as admin is MLS.Biometric.Config.exe.
pete Posted October 18, 2017 Posted October 18, 2017 Hi, I am using IdentKit and the exe file that's needs to run as admin is MLS.Biometric.Config.exe. What happens if you modify the .exe to run as an administrator? Does it then work?
JScott Posted October 18, 2017 Author Posted October 18, 2017 Nope, it asks for admin credentials and elevation. Logon as a local admin, works fine.
Bob_the_Goon Posted October 18, 2017 Posted October 18, 2017 We had to add in our exe as a Hash rule in our Software Restrictions Policy. Our exe was easytrace.Devices.IdentityWriter.exe though.
BOOT Posted October 18, 2017 Posted October 18, 2017 Doesn't work for me even as an admin. Set all the config, still nothing happens.
pete Posted October 18, 2017 Posted October 18, 2017 Nope, it asks for admin credentials and elevation. Logon as a local admin, works fine. Download the application compatibility toolkit from Microsoft and run it against the .exe to see what it suggests.
MatthewL Posted October 18, 2017 Posted October 18, 2017 Why make them an admin, maybe its just users need to write to the program files directory where it is installed. Try changing permissions there and see what happens.
JC83 Posted March 12, 2019 Posted March 12, 2019 Hi Folks, I've only just discovered this is a problem after replacing the Win 7 MLS PC for a Win 10 PC. I've had to resort to creating a local admin login on the library desk PC because the MLS.Biometric.config.exe won't run as a standard user & running it at login as admin makes it a background task so it doesn't work plus the IE plugin won't run on our RM network due to policy BTW, our fingerprint reader hooks up to BIOstore's id system if I do find out if it can run as a standard user, I'll post it here. Good luck with this one! p.s I'm hoping Capita reading cloud create a chrome plugin instead & update MLS.Biometric.config.exe to be better suited to restricted environments but I don't see it coming soon. -Jay
JScott Posted March 12, 2019 Author Posted March 12, 2019 Hi, we gave up on this ages ago. We no longer take fingerprints for MLS for new users. We might start looking at alternatives soon. Any feedback or fixes you get Jay would be great. Jim
j224 Posted March 13, 2019 Posted March 13, 2019 Yeah, same. We kept getting the wrong pupil pop up when a fingerprint was scanned. Whether that was a database error or their fingerprints were too similar, I don't know! Just switched to using pin numbers instead and recently moved to Libresoft, which I would definitely recommend!
BOOT Posted March 13, 2019 Posted March 13, 2019 There was a patch available previously. Seemed to work fine.
Zourous Posted April 4, 2019 Posted April 4, 2019 I have the same problem as everyone else and thought I'd contact Capita for the official response which is: The official advice is to ensure that the user has full access to the Windows folder, the installation folder and temp folder but a lot of customers have reported that this doesn't resolve the issue. Local admin rights can resolve the issue but this can conflict with site security settings. There's a post on EduGeek where a user has reverse engineered the function and resolved the issue with a proprietary download but I can't, for obvious reasons, recommend this as a solution. oh dear...this really isn't good on their part
witch Posted April 4, 2019 Posted April 4, 2019 We had so many issues we reverted to pin numbers and TBF it seems to work pretty well
msi_school Posted April 4, 2019 Posted April 4, 2019 We gave up at a previous school and went to pin numbers printed as a barcode in each pupil's diary.
LeMarchand Posted April 4, 2019 Posted April 4, 2019 There's a post on EduGeek where a user has reverse engineered the function and resolved the issue with a proprietary download but I can't, for obvious reasons, recommend this as a solution. So someone here has solved their shoddy coding problem, but they can't do the same?
BOOT Posted April 4, 2019 Posted April 4, 2019 I am using said download. Works perfectly. I can post it if you like...
Zourous Posted April 4, 2019 Posted April 4, 2019 I am using said download. Works perfectly. I can post it if you like... Yes please, worth a look anyway
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