Has anyone applied the SIMS 2016 Spring Release yet?

[kennysarmy]

I'm doing SOLUS3 for the first time!

 

I've got a few PC's that the notification software crashes on with this error:

 

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: sims.solus3.agent.ui.exe

Problem Signature 02: 3.10.73.23

Problem Signature 03: 5630ad16

Problem Signature 04: Sims.Solus3.Agent.UI

Problem Signature 05: 3.10.73.23

Problem Signature 06: 5630ad16

Problem Signature 07: e5

Problem Signature 08: 88

Problem Signature 09: System.BadImageFormatException

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 2057

Additional Information 1: c370

Additional Information 2: c370a2eed79fdc1022744e283062faed

Additional Information 3: 0549

Additional Information 4: 0549924d2059a594dafed517e222b73c

 

Read our privacy statement online:

Windows 7 Privacy Statement - Microsoft Windows

 

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

 

 

It only crashed when you click the "Check for Update" option.

 

A reinstall does not seem to solve the problem....

 

Any ideas?

[kennysarmy]

I'm doing SOLUS3 for the first time!

 

I've got a few PC's that the notification software crashes on with this error:

 

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: sims.solus3.agent.ui.exe

Problem Signature 02: 3.10.73.23

Problem Signature 03: 5630ad16

Problem Signature 04: Sims.Solus3.Agent.UI

Problem Signature 05: 3.10.73.23

Problem Signature 06: 5630ad16

Problem Signature 07: e5

Problem Signature 08: 88

Problem Signature 09: System.BadImageFormatException

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 2057

Additional Information 1: c370

Additional Information 2: c370a2eed79fdc1022744e283062faed

Additional Information 3: 0549

Additional Information 4: 0549924d2059a594dafed517e222b73c

 

Read our privacy statement online:

Windows 7 Privacy Statement - Microsoft Windows

 

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

 

 

It only crashed when you click the "Check for Update" option.

 

A reinstall does not seem to solve the problem....

 

Any ideas?

 

Also tried MSCONFIG and only starting the SOLUS service - still crashes

and removing all STARTUP entries - still crashes!

[Meldrew]

Also tried MSCONFIG and only starting the SOLUS service - still crashes

and removing all STARTUP entries - still crashes!

 

I'd check .NET 3.5 and 4 installed on these PCs okay. Maybe try a .NET repair.

 

HTH,

 

Meldrew.