edsa131 Posted April 15, 2015 Posted April 15, 2015 Hi Everyone The SLT decided to not renew the maintenance fee for Frog last year as the new head thought it was too costly. Well, I need to change some network details on the external NIC, but I cannot log into the Maintenance Console on the Frog Server. Frog have informed me that they would need to charge £750.00 to provide me with the root password!!! I have tried to get around it by using SystemRescueCD and change the network card details there, but not managed to change the settings yet. I was just wondering if anyone could advise me on a workaround on this or if they have been left in a similar position by Frog? Look forward to your replies
localzuk Posted April 15, 2015 Posted April 15, 2015 I believe Frog runs on CentOS, so you could follow the sort of instructions provided here: https://www.liberiangeek.net/2014/09/reset-forgotten-root-password-centos-7-servers/ Note - the instructions might not be the right ones for your server, as I don't know the specific OS and version in use. However, instructions on resetting root passwords are easy enough to find online.
richieh Posted April 16, 2015 Posted April 16, 2015 I believe if you try: user:netconf password:netconf This should have the rights to be able to change the ip details of the frog box. 1
bossman Posted April 16, 2015 Posted April 16, 2015 @edsa131 Not your problem!!! Push it back to your SLT and don't be put on! It was their decision to drop the support so now they have to pay the price!!! This is bad management on their behalf and if they think they can get away with this then they will start dropping other service support just as easy, These are just my thoughts but they wouldn't hesitate in your place if they had this decision to make!!
witch Posted April 17, 2015 Posted April 17, 2015 @bossman ..breathe....... There will be a world shortage of exclamation marks if you go on like this ! 1
WebBot Posted April 17, 2015 Posted April 17, 2015 Bossman is not wrong though. If he accidently knacks Frog, then it's the SLT's fault and will cost a lot more to fix. I know it's an expensive SLA but I'm surprised at their decision. We use Frog way too much to take a chance like this. 1
bossman Posted April 17, 2015 Posted April 17, 2015 @witch One! has to get One's point across though! Doesn't One!!! hehe!!!
edsa131 Posted April 20, 2015 Author Posted April 20, 2015 Cheers richieh, those creds got me in. It is running on ROCK Linux. Ok, now time to make my changes :-) Hopefully there wont be any breakages :-P
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