bodminman Posted September 23, 2013 Posted September 23, 2013 Hi there, Our helpdedk is clear and our normal daily tasks will be complete by 10am do after that we basically have very little to do! Anyone got any suggestions of what we can get our teeth stuck into? Serious or fun I don't care!!! Ta
elsiegee40 Posted September 23, 2013 Posted September 23, 2013 Don't believe you! The users will arrive by 9am and throw a spanner in the works! Documentation... there is always documentation that needs dojng Planning... it's OK now, but where should the network be in 1, 2 and 3 years time. What could help to improve the way things are done and overall results?
bodminman Posted September 23, 2013 Author Posted September 23, 2013 Lol. We had our short, medium and long term plans reviewed and agreed only last week. However, there is some documentation that needs updating I suppose. This is all because we had a very productive summer where we managed to get ahead of ourselves by quite a bit.
elsiegee40 Posted September 23, 2013 Posted September 23, 2013 As your plan has been agreed, you had better start the work that is on it too. Better to get going sooner rather than later. 1
bodminman Posted September 23, 2013 Author Posted September 23, 2013 I can't yet as the financing isn't available until after the half term so can't place any orders until then. Quotes are in and ready to go.
elsiegee40 Posted September 23, 2013 Posted September 23, 2013 Sounds like you will have to do some documentation and then reward yourself with some online CPD on edugeek 1
Roberto Posted September 23, 2013 Posted September 23, 2013 Hi there, Our helpdedk is clear and our normal daily tasks will be complete by 10am do after that we basically have very little to do! Anyone got any suggestions of what we can get our teeth stuck into? Serious or fun I don't care!!! Ta Documentation or CPD. There should always be something to do in those areas... 1
witch Posted September 23, 2013 Posted September 23, 2013 Have you got a super-duper colour-coded network diagram? Is every single ethernet cable and port labelled? Are your shelves and storage areas tidy? 1
elsiegee40 Posted September 23, 2013 Posted September 23, 2013 And have you really cleared out your office? Is it all nice and tidy and have you had an honesty session about how much of that stuff is actually likely to ever be useful?! All stuff we put off doing, but...
Popular Post sparkeh Posted September 23, 2013 Popular Post Posted September 23, 2013 Check your helpdesk is working 7
Domino Posted September 23, 2013 Posted September 23, 2013 How's your monitoring? Maybe installing and configuring Nagios would be a good use of your time? Rancid to monitor and backup switch configs? Inventory system? I'm a big fan of lansweeper All things that you should get benefit from but not impact anyone else.
sparkeh Posted September 23, 2013 Posted September 23, 2013 I have job for you here. Take what I affectionately refer to as "The Whoopin' Stick" around the classrooms after PM reg and make sure all the staff have logged out of SIMS before I start the upgrade. You will required a good line in menacing states and effective patting-the-stick-in-your-hand-ology.
rad Posted September 23, 2013 Posted September 23, 2013 Do your kids not require spoon feeding, staff know everything about IT and admin users know how to unjam a printer? Where is this school? 1
Michael Posted September 23, 2013 Posted September 23, 2013 Hi there, Our helpdedk is clear and our normal daily tasks will be complete by 10am do after that we basically have very little to do! Anyone got any suggestions of what we can get our teeth stuck into? Serious or fun I don't care!!! Ta Read the new National Curriculum - Primary pupils will need to know/learn what algorithms are (and that's just for starters). Forget about getting English and Maths right!
bodminman Posted September 29, 2013 Author Posted September 29, 2013 Thanks for all the suggestions. I have now started to go over the network diagrams again to make sure all is up to date. Also, I have been having a butchers at some monitoring for the. LAN as one of the things I'm fighting for next is to get our mixed bag of switches replaced!
twin--turbo Posted September 29, 2013 Posted September 29, 2013 DR Plan DR Tests Redundacny Plan check all network devices NTP , PWD, email, syslog, etc are configured. Probably much more, our helpdesk trots along between 450-550 open tickets between the four of us. We take and clear ~200 a week, although the first 3 weeks of term were closer to 300! we have lots of projects on the burners to keep us busy for years. Rob
Nixon77 Posted September 29, 2013 Posted September 29, 2013 I hate the job when there is nothing to do, its easier if you are a manager, but us techies only have so much we can do.
Andrew_C Posted September 30, 2013 Posted September 30, 2013 (edited) Break something; probably the print server. It is what our guys do when they are bored! Edited September 30, 2013 by Andrew_C
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