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We're deploying iPad devices to teachers and we're using wireless casting to Promethean TVs, CTOUCH TVs etc. One issue I have ran into is that on the i3Connect devices, Miracast and wireless sharing options don't show up properly. I know this is a wireless issue, as when I change the wireless on the tablet and TV to my hotspot, they recognise each other straight away and I can connect. If I swap back to the onsite WiFi, it can't find it again. Does anyone know or had experience with an issue like this? And how we can go about unblocking this connection through Sophos so it works on the standard WiFi?

Just thought id post this in case anyone else has any issues. We run Smart 14 on our CTouch screens in school (yes its licensed), and had a few issues with jumping and sticking when the teachers were trying to draw and write. The solution is very simple, go into the CTouch config tool and turn off multi touch, set it to mouse and all the problems go away. It does stop a few giant table style features from working but staff find this a lot better and much more reliable (staff say it is better than the normal Smart Board).

Just wondering if anyone else is having with the new Lenovo V15 IIL laptops? Having issues with no sound on CTouch screens this is because the CTouch is detecting as DVI rather than the HDMI, and also no display when using HDMI to VGA adapters with Older Smartboards, when you start the laptop you see the loading screen but once windows is loaded you get a black screen. These laptops are all reloaded with Windows 10 August 2004 Tried the drivers from Lenovo download page, tried optional drivers on the windows update and also tried the Intel DSA which installed a driver from 5th Sept. Hopefully someone has some suggestions, unfortunately it could be week between testing due to various sites.

Good morning, We have recently received a second hand ctouch board from a school that was closing, however we didn't receive the pen, v annoying. Does anyone know of somewhere to find ctouch pens or how to find more info on the type needed? The board is CLAP-70FHDA5 but the instruction manual i have found shows a picture of the pen, but doesn't mention it anywhere. I've contacted ctouch twice and received no reply. Thanks. Laurence.

All, We have a few Ctouch screens in one building. We're having an odd problem with one of them. A few months ago the computer attached to that screen stopped detecting it. We replaced cables, went directly to the screen (avoiding the wallbox), tried both HDMI inputs on the screen itself. Nothing would work. We moved a known working PC into that room and it started working. We put the not-working computer in an office where the HDMI port wouldn't be needed and all was good. Until last week when the same thing happened in the same room with the PC that was working before it was moved and had been working fine. All the same tests were done and the only thing that would connect to the screen was another, different (ie third) PC. This worked and all was fine. Until today when THAT PC, the one that was working on Friday last week, suddenly refused to connect to the Ctouch. All the usual tests were carried out and nothing worked until i put another (fourth) computer in the room. That is there now and as far as I am aware, still working. I refuse to believe that we have had four computers all fail with exactly the same fault in the same location in the space of a few months. I just don't understand what the cause could be. Is it possible that the HDMI ports on the Ctouch could be the problem? IS there enough power in an HDMI cable - going BACK to the computer - to blow something? The one thing that hasn't been done, to my knowledge, is to try one of the no longer working computers on a different Ctouch.... Any other ideas?

Hi All, There is probably nothing we can do technically to fix this but I thought I'd throw it out there anyway. We have a few Ctouch screens at school. It would appear that the students have discovered that they can install an app on their mobiles that enables them to take control of the screens. At best this results in the screens being turned off all the time. At worst students have been changing screen settings and zooming in and out remotely. I can't see how but is there a way to limit the remotes that are working with the Ctouch to just one? Can anyone think of a technical way to stop mobiles from doing this? The obvious answer is to ban mobile phones from the rooms with Ctouch - loathe to suggest that to the SLT for now... Ta Mark P

Hello all New to Edu Geek - not a tech or NM but a CoG at a small primary who often gets roped in to technical things! Just had some C touch screens. Most of them run fine off the RM One PC201 teachers desk top machines via VGA. The ones that work have an Nvidia graphics card / display drivers. Where we have an issue is two RM machines running Intel G41 Express. The screen says "no Signal". If I update the driver the screen works but the desktop display doesn't, it goes black after start up, as I think its only DVI compatible. If I effectively uninstall the display drivers and rely on native PCI GDIHOOKS it all seems to work OK on both screens but display options are limited i.e. you can only mirror the display. Whilst were in the process of upgrading our server to 2012 and teacher desktops to W7 which will also look at desktop H/W specs to include HDMI requirements I wondered if any could. suggest any work arounds or; Comment on any issues with running without the display drivers in the short term. Thanks