CHSGM

The Emmaus Catholic Academy Trust is committed to delivering an outstanding digital environment that enables staff and students to thrive. We are seeking to expand our central IT team and appoint an IT Mobile Engineer to support the strategic and operational delivery of our IT systems across a cluster of schools. The post would be suitable for an enthusiastic and motivated IT professional who is passionate about providing high‑quality technical support and playing a key role in maintaining a secure, reliable, and innovative IT environment across our CAT. The IT Mobile Engineer will work closely with the Cluster IT Manager to ensure that day‑to‑day IT services run smoothly, providing first‑line support to staff and students, managing helpdesk tickets, and assisting with the installation, maintenance, and repair of hardware, software, and audio‑visual equipment. The role will also support the development of IT infrastructure, contribute to documentation and asset management, and help ensure that systems remain safe, compliant, and aligned with CAT standards. This role will also contribute to the continuous improvement of IT services across the cluster, supporting the development of SharePoint sites, assisting with major IT projects, and ensuring that safeguarding, security, and data protection requirements are consistently upheld. The IT Mobile Engineer will play a key role in delivering responsive and professional support across the schools within the cluster. Closing Date: Monday 9th March 2026 at 9am Interview Date: Friday 20th March 2026 IT Mobile Engineer | Emmaus CAT

The Emmaus Catholic Academy Trust is committed to providing outstanding support to our schools through secure, resilient, and forward‑thinking digital and technical systems. We are expanding our central team and seeking to appoint an IT Technical Manager to support the Head of IT in the strategic development, delivery, and maintenance of our CAT‑wide IT infrastructure. This post is suited to an enthusiastic and proactive IT professional with strong technical and leadership skills, and the drive to enhance and manage the digital systems that underpin our Trust. Working closely with the Head of IT, the IT Technical Manager will help ensure central IT services remain secure, resilient, and aligned with the Emmaus IT Strategy. The role includes overseeing the internal IT service desk, managing central IT projects such as Microsoft 365 migrations, ensuring cyber security compliance, and supporting schools in meeting the Department for Education’s core digital and technology standards. The role will add capacity to the central IT team, supporting continuous improvement of systems, service management processes, and Trust‑wide digital development. The IT Technical Manager will also provide professional technical support, oversee maintenance and upgrades, and deliver training to promote effective use of technology across the organisation. This position will play a key role in ensuring new schools joining Emmaus CAT are successfully integrated into our centralised systems following conversion. Closing Date: Monday 9th March 2026 at 9am Interview Date: Friday 20th March 2026 IT Technical Manager | Emmaus CAT

About 12 months ago. At the time of setup, they didn't account for this as there was no additional protocols in place.

Not sure if it relates, but when I implemented DMARC, we immediately noticed issues with PSF. When I spoke to their support, they confirmed it was an issue on their side: "I have taken a look into your emailing suite settings and I believe there are emails failing authentication due to your suppliers' settings. The current SMTP server that your remittance emailer is running from does not support SPF DKIM and DMARC email authentication processes. Therefore, my proposal would be to move you over to our SMTP2 server, which is tried and tested and supports email authentication." Following their changes, everything was working as expected.

We are currently using Assembly Pro as we have a mixed economy of SIMS and Arbor schools. Like most of the above, the data is brought into PowerBi

The Emmaus Catholic Academy Trust (Diocese of Salford) is dedicated to providing an outstanding Catholic Education to our children and pupils. We are seeking to expand our central team and appoint Cluster IT Apprentices to support our CAT schools with the provision of effective and efficient IT support services, someone who is happy to be deployed across the schools within our CAT. As part of the Emmaus CAT Central Team, the Cluster IT Apprentices will add capacity and contribute to supporting the day-to-day provision of the IT capability in our schools, with a focus on desktop administration including Microsoft and Windows, and the management of the individual school’s IT service desk. The initial deployment for this key role will be St Matthew’s RC High School for the Manchester and Oldham Cluster and St Anne’s RC Voluntary Academy for the Stockport Cluster, with the successful applicant then expected to visit other neighbouring Primary schools with regular visits. This post would be suitable for an individual with an appetite to work in IT within the education sector and be involved in a fast-growing Catholic Academy Trust. Our CAT IT service will grow at pace in the coming years, implementing some of the latest technologies and services to our schools. With this, the role will also present an opportunity for progression upon completion. The Cluster IT Apprentices will support the implementation of the Emmaus CAT IT strategy and work collaboratively with colleagues to ensure IT services meet needs. The role will provide support from IT colleagues within the team, whilst providing accredited qualifications through an accredited training provider. Emmaus Catholic Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to complete an enhanced DBS application and will be subject to further safer recruitment checks, such as references, with ID documents retained on file. All shortlisted candidates may be subject to an online check. Closing Date: 19 August 2024, 9am Interview Date: 27 August 2024 Other Information: Completed application forms and supporting document should be returned to Alison Smith, Executive Administrative Manager via email; [email protected]. We cannot accept CVs. These roles are apprenticeship roles and will provide accredited qualifications via regular attendance at training sessions facilitated by an external training provider. Apply: Cluster IT Apprentices (Manchester/Oldham and Stockport) | Emmaus CAT

Yep. My home broadband got the same and a few sites within out Trust also reported issues this morning. Last 5-10 mins it's seemingly steadied out but downdetector also had a lot of reported outages overnight

This would be based at Co-op Academy Manchester - https://www.coopacademies.co.uk/vacancies/it-network-manager-2/ There's multiple roles up for advert at the moment, so I'll let HR know to correct the posts. I work within the Trust, so if you do have any questions, fire me a PM and I'm happy to answer.

Currently trialing Senso Cloud (enterprise cloud). So far, I've been really impressed. Can potentially replace a few different solutions we currently have in place (Impero, Smoothwall Monitor)

Play Crysis on Ultra

In placed our 16 install to 22 and it went absolutely fine.

CPOMS down for anyone else?

Yeah, I just used the add-AppxProvisionedPackage cmdlet when using DISM on the wim. I somewhat think our deployment straight from SCCM worked as well *When selecting the 'Provision the application for all user on the device'* but roaming profiles were being troublesome when testing at the time.

I used https://store.rg-adguard.net/ and downloaded the necessary appxpackages from there directly, then imported them into SCCM. Due to roaming profiles for students, this did not work even after installing. Following removal of their roaming profile and delprof to local machines, now seems to work absolutely fine. Also updated our 21H1 wim and injected the appx packages directly into that to make life somewhat easier. If you need the files, I've uploaded them here

+ 1 for Zabbix. Get alert emails straight to helpdesk for things as routine as critical services on hosts not running, downtime alerts, etc.

Appears to have been fixed now. https://answers.microsoft.com/en-us/windows/forum/all/remote-desktop-version-10216460-will-not-connect/26b65415-a522-4f73-8a01-63da66e81750?page=5&rtAction=1611153211610

Has anybody else been experiencing issues with the Microsoft Store RD app? It looks like following version update a few days ago, it is no longer working for our end users who are attempting to remote in. More info: https://docs.microsoft.com/en-us/answers/questions/234555/following-latest-windows-store-rdp-client-update-n.html?childToView=236542#answer-23654

Thank you for the PM notifying me! What a great way to finish the term

PM Sent

Doesn't directly answer your question, but upon being introduced to it for the first time, I thought I also needed some form of support or training. Instead, I just went away and did a lot of research using material on Youtube (this guy is especially helpful) and https://www.prajwaldesai.com/ Realised it isn't at scary as it all looks at first glance.

I had an issue surrounding Xporter that was logged over a month ago. I never heard anything back after constant emails requesting updates. In the end, I had to go back to CPOMS informing them of this. Apparently, they can internally escalate any issues that have landed in Groupcall's Helpdesk. After that, Groupcall were in touch less than 12 hours later and immediately resolved the issue. Makes you wonder.

Hi Joe, We are having this issue as well. Have you happened to find a fix?

Passed my Fundamentals the other week. I highly recommend using Whizlabs - the practice exams questions are almost identical to that of the actual exam.

I've only just seen this! That's brilliant. I'll send over my details in a moment

I decided to make my own using Google Sites as we are already using G-Suite. We can now incorporate Google Drive and Classrooms within, works really well.