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Everything posted by GrumbleDook
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Email Retention Period / Policy
GrumbleDook replied to timbo343's topic in Data Protection & Information Handling
CYA should be recorded in the relevant system. If there is no other system (CPOMS, MyConcer, MIS, etc.) then a structured approach in your mailbox can be made to work, but that is not a free hand to save everything. -
GDPR or Data Protection Act?
GrumbleDook replied to Gongalong's topic in Data Protection & Information Handling
If refering to the UK, it is common to say DPA18 and UK-GDPR. -
Email Retention Period / Policy
GrumbleDook replied to timbo343's topic in Data Protection & Information Handling
Simple rule of thumb, if the information is held elsewhere, e.g. has been put into CPOMS/MyConcern or you MIS, then that email should be deleted. Anything deleted can go with in 30 days ... that seems like a resonable approach. I've worked in a place where it was 7 days. That was fun! -
EU proposes mandatory USB-C on all devices, including iPhones
GrumbleDook replied to elsiegee40's topic in IT News
Right to repair is an interesting one. In principle, designing technology to have a set amount of customer manageable areas is a positive thing, up until that allows for more things to be fiddled with and broken. With greater flexibility on repair comes greater chance of other things being cocked up. Why is it easier to fix a mechanical item over an electrical item? Complexity and safety usually. Why is it easier to fix an electrical item over an electronic item? Same applies. It tend to view it through the eyes of patents. The more there are, the less likely they are to be be considered 'consumable'/customer repairable. -
EU proposes mandatory USB-C on all devices, including iPhones
GrumbleDook replied to elsiegee40's topic in IT News
Having had a fake cable and charger burn up on me, I am happy that this is a step to be taken. Having also dealt with the fall out of other electrical fires in my days in the forces, I can't understand why people would question this approach. -
Recommendation - Neos IT Training (Worcester)
GrumbleDook replied to gomalley's topic in Courses and Training
Gutted. @Leeoakley was a fantastic advocate for training for IT Support and did a heck of a lot to get things running well for FITS. Stay in touch and hope you and the team find the right solutions for you all. - - - Updated - - - Gutted. @Leeoakley was a fantastic advocate for training for IT Support and did a heck of a lot to get things running well for FITS. Stay in touch and hope you and the team find the right solutions for you all. -
'Disappointed' bidder sues MAT after MIS Tender failure
GrumbleDook replied to vikpaw's topic in MIS Systems
Having done procurements on and off framework (on both sides), this has been an interesting discussion. As has rightly been said by @localzuk, running procurements is hard and even the best of folk get things wrong. Scope change/creep, marking criteria changes/updates, upselling/discounts ... it is a veritable minefield. I take 2 things from this case. 1) get someone independent to build the scoring criteria based on your needs analysis. You can update that criteria up to a certain point and then you lock it, with deadlines and submission methods all published and agreed. 2) The MIS market is getting increasingly cut-throat and whilst framework prices might be more than what you can negotiate through large tenders, it may be the easiest way to offset the risk in your Trust. There are no simple solutions when it gets to this stage in a relationship between a potential customer and potecntial supplier, and the reputation side of things works both ways. I know some might raise eyebrows about dealing Bromcom (if you do things the right way, then it shouldn't be an issue, surely), but there may be some vendors that shy away from the trust now when it comes to bidding. I know that used to happen with some LAs. They would release an opportunity and hear very little back ... and it should not be this way. Not if we all want the best for the schools (won't anyone think if the children?!? ... someone had to say it). Until we find out what happens with damages, this is a bit of a moot point. It is still going to be an interesting year in EdTech, no matter what. -
[pics] You've heard of elf on a shelf...
GrumbleDook replied to 6Foot2's topic in Jokes/Interweb Things
Spock, on a cock, on the Rock, in a lock, and socks, with a glock, and a wok, full of gakh, on Bach, on a dock. -
A caveat on Smart TVs if you have children. Some of the older version that are being sold off cheap may not have the best parental controls (if any at all), so be careful.
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Left hand down a bit ... Let's hope he doesn't crash into the jetty next to the pearly gates. If you get a chance to read his autobiography, take it ... it is wonderful.
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The people who are there now may not have been the people originally involved, and those there now may be firefighting and dealing with politics! One of the problems with Data Sharing Agreements is that the processes involved need to be tight, the oversight needs to be there and there is a huge chunk of training involved. We all know how much effort has gone into schools around Safeguarding ... and we still get gaps. We also don't know what has gone on internally either. Maybe some future FOI might enlighten us, but right now they are probably just trying to deal with things. And remember that the size of the fine will take into account any ongoing issues that have previously been complained about. Saying that, I wouldn't want the job of trying to manage this and the folk who are there, are good and trying to improve things ... and some of the improvements may be in spite of the political upheaval and shenanigans that have gone on over the last 12 years! To be frank ... this is almost ready to go into the politics area ...
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Whilst it may seem strange, and a tad annoying, that there is no fine after yet another issue with the DfE and that flippin' database, by not applying the fine the ICO team involved get far more leverage for change and improvements. As for schools, other than for failure to pay the registration fee, no school has been fined (or at least no report has ever been published showing a fine and no FOI request has shown a fine either). It is not that schools will never be fined, more a case of telling you that you would have been fined £X and that is how much you now need to internally invest instead ... oh, and we will be watching and you have to explain everything to us on a regular basis. And that model *is* something that has been applied to schools and trusts. There could also be a serious flood of complaints and legal actions by parents on behalf of their children or those adults who have been affected by this (i.e. folk still in the database who have now left school, etc.), but there needs to be clear evidence of distress. Ambulance chasing firms have already been circling. What does it mean for schools though? You may get more questions about what data you give the LA and the various Govt departments, including the Education Department of your country (remember, it is the DfE that this is against, not the equivalents in NI, Wales or Scotland), and you might even have things like attempts to withdraw consent to send data to LA/DfE or objections raised about it. Speak to your DPO about making sure you have a clear message already for children and parents, and can point to the requirements (legal obligations/Public Task) on returns, make sure the details are in your RoPA and even complete a risk assessment if needed.
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northants-ecl.gov.uk email
GrumbleDook replied to themanfromict's topic in East Midlands Broadband Consortium (EMBC)
Wow, that is a blast from the past. Have you tried contacts on here? https://www.northamptonshire.gov.uk/councilservices/children-families-education/schools-and-education/information-for-school-staff/Pages/default.aspx -
I'd second this. A fantastic team and will go out of their way to help.
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Breach reporting obligations
GrumbleDook replied to gh5000's topic in Data Protection & Information Handling
Don't forget that as part of your data sharing obligations, you need to make sure that data you share with another data controller is dealt with securely. I'm sure your DPO would like to remind the LA about that and ask for what the remedial plan is to sort this issue out? Just an idea. -
As a parent, I am frustrated at times that I can't have more oversight of the chromebook my daughter uses (not BYOD, but lease) and there are some things I have had to accept are impossible with cocking things up for the school. Separate school/home profiles is the only way to get some of it to work, unfortunately.
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Netflix, first news on the account sharing clampdown
GrumbleDook replied to Dos_Box's topic in IT News
Netflix (paid for and heavily used), Prime (perk to be earned via life insurance), Disney+ (used to be DisneyLife subscribers and this gets a hammering too), Apple+ (part of the ONE package) and annual pass for Plex. Also have Virgin Media as it makes no difference on the size of TV pack in the bundle we are on and I picked up a freebie on the Sky Sports Mobile pass so I can watch a bit of football (Prime is good for football too, at times). We also use Amazon Kids, Audible (worth it for the 1 credit a month you get and the Originals stuff!), Kindle unlimited, Marvel Unlimited and the local library. I've tried to see what we can drop and it varies so much from week to week, month to month that I just go with the flow for the moment. I think it might be Netflix that goes in the end. -
It got a lot further than that. It got additional feedback that went into DPIAs, it also increased UK Zoom knowledge of conversations that had already been had over GDPR (and had already improved things from Zoom), as well as clarified some of the stumbling blocks that all schools face when reviewing options for VC/remote learning tools. This was followed up earlier this year with a really good round table session too.
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Because, like me, the flourescent lights play havok with his eyes and give horrendous headaches. Or ... like me ... he is a Monk of Cool.
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Monitoring search engine usage
GrumbleDook replied to Julian1's topic in Internet Related/Filtering/Firewall
Yep, this is available via on prem NetSupport DNA or via cloud-hosted classroom.cloud. @Julian1 Let me know if you want more info. -
Are these videos for students to watch or promo videos as part of school admissions stuff?
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BETT 2023: Register by 3 March 2023 for free admission
GrumbleDook replied to elsiegee40's topic in BETT 2026
You can still wander round. It also means that if you do want to see someone you can make sure you are passing the stand when they are not tied up. I've been using the various versions of Connect@BETT for a few years now and it has been quite handy. This latest one looks like it could be better on things like the map. -
We have a few options for you at NetSupport. Depending on what your needs are, we have on-premise through NetSupport School and NetSupport DNA ... and for SaaS/cloud we have classroom.cloud. Both on-prem and cloud solutions are in continued development (and yes, there are key differences in the reasons why you would want on-prem or want cloud) and also multi-platform. Happy to chat / sort demos.
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Cloudflare and get away from TSOhost asap. I'm in the process of moving all my work and personal sites off them to go to 34SP ... a bit more expensive for hosting but with it, but DNS is all going to cloudflare, save one that will remain with dyndns.
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Hi Ricardo, there is so much to cover and so much that is already out there. You might want to watch a few episodes of things like the Check It Out show that will give you an idea of the products that are out there and discussions about how they are being used. Al Kingsley and Mark Anderson are well versed at bringing together a range of EdTech solutions to discuss. I think you also need to identify a need/requirement first and foremost (biometric scanners are not new and the issue of using biometrics is a debate for a different day ...), and then see how technology can provide the solution. Have you given any thought to this already?
