Scott_L

I believe the cost is because you're still using the software and it needs to be paid for. An RTU licence can be used it you want to continue accessing the software. Moving to Progresso allows you to continue using CMIS with read only access included. I can find out more information for you if you PM me. Scott

Whilst I can’t help on the technical aspects of running multiple SIMs instances on one network, this might be an ideal opportunity to review your current MIS solution and ask if it actually positively contributes to school improvement and achieving your objectives? We all work in education for one reason, to develop and engage learners for their future. The answer might be yes, but this may also be because it’s all you know. There are many other MIS suppliers out there and it is worth checking out what they can do for your establishment. Rather than making this about having an MIS over two sites and being able to manage it from one central location, it is worth considering how the MIS can improve the results of both sites by engaging the learners/parents in their own education. An interesting article was recently written by Stephen Heppell “This is not scary, this is exciting” , hopefully most of you know who Stephen is, it may be worth the read if you’re considering your options, not only is data and information discussed, it goes on to talk about the environment the learner is in and how this has an effect on performance. I’d be interesting to know what you think. A slightly older but still relevant independent piece of research was conducted by Graham Reed and is linked here: What is the MIS Challenge? | The Eduware Network Scott

I should just introduce myself and set disclaimer before being helpful (sorry, it’s necessary); I don’t work for Capita and haven't worked with SIMS for quite come time. I work for Advanced Learning and do have SQL knowledge and experience, so if I can help I feel I should. As I don’t work for Capita, I’m unaware of their requirements and best practices, please check anything I do suggest (and things suggested by others) with Capita before deviating from their documentation; I nor Advanced Learning can be responsible for any unwanted side effects from following advice given here. Best practise is to set limits within SQL. This will reserve memory for other services as well as the OS. Normally these should be set for best performance, tips can be found from the links below: Microsoft - Good little bit of information SQL Server Central - Nice site to get information and help from Brent Ozar - Information and scripts to help monitor and work out memory usage I hope some of these links are of some help. It is also worth implementing SQL maintenance tasks to keep your database healthy and performing well. Scott

I've been working on performance issues for a while in multiple establishments. Here are a few things that really helped improve their systems. -Please note these links are ones I've come across that have helped me, you can use a search engine to find them and I (or Advanced Learning) do not represent any of the following sites. It is worth setting up a maintenance plan to look after the SQL DB. https://msdn.microsoft.com/en-us/ms187658.aspx Ensure SQL is configured to utilise the server resources the best it can. A Sysadmin's Guide to Microsoft SQL Server Memory by Brent Ozar Unlimited® Configure the TempDB correctly Best Practices for SQL Server Tempdb--Placement With the MIS DB, set an initial size larger than what is required and set the auto growth to 50 or 100 MB at a time. The less time the server is requesting disk space, the more time it has to do its job. Make sure backups are taken before undertaking any work on a production environment! I hope this helps Scott

Thanks, my mistake I thought it was free.

Hi Zak I hope you're well and managed to fix the log on issue? A restart of the services can resolve some ePortal issues though I recommend contacting us, PM me for details. These sorts of issues are critical to the running of your school so a quick call might help. @Achandler - If you're having to restart the services twice it is possibly because the ports being used have not closed before the services start back up; windows puts them into TIME_WAIT. We recommend stopping the services then leaving it 10/20- seconds before starting them back up. Restarting the services nightly, around 4:30am, helps prevent problems with the TomCat service, so implementing a scheduled task is recommend. A couple of batch file with a NET STOP and NET START command will do the trick. Ensure you leave a minutes gap between stopping and starting. Scott

Hi Robdoessound I work on the support desk at Advanced and just saw this, have you checked out any of Microsoft's on line documentation? https://technet.microsoft.com/en-us/library/cc756549(v=ws.10).aspx Also there is a thread for this here that might assist you http://www.edugeek.net/forums/windows-server-2008-r2/94407-dc-time-issue.html Good luck Scott