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BenQ_Support

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Everything posted by BenQ_Support

  1. Hi, Regarding using SMART software on a 3rd party screen you should check your licencing agreement with SMART. My understanding is your existing licence wouldn't automatically cover you on non smart hardware. Your suppliers should be able to give you a cost to buy a new SMART licence to use with a 3rd party screen though if you're not covered. Are you set on these two brands or are these just the recommendations from your suppliers? I'm happy to give you a quote for comparison as we are an Edu-geek sponsor. We've started to supply a few edu-geek forum members now and we seem to be very competitive. Drop me a DM if you need more info. Regards Adrian.
  2. Hi Batman, Model was MW883UST / MX882UST. Here's the video from the presentation. Drop me a DM if you need more info Regards Adrian.
  3. Hi, We manufacture both Interactive screens and Interactive projectors. There's been a definite shift in schools towards the interactive screens as the screen price has come down. Advantages of interactive projectors are IMO; cost per inch, slightly improved viewing angles, option to have a dry wipe board projection surface. Advantage of interactive panels; Higher resolution, lower maintenance. We offer a full five year warranty that includes the panel of the screen (which is actually the most expensive component.) Anything over 80" we are still strongly recommending projection solutions. However you will probably be looking at a larger screen at a much lower resolution. Best thing I can recommend is to get both solutions in a try them both in a classroom environment. Drop me a DM if you want any more info as we are a forum sponsor. Adrian.
  4. Thanks! Anyone who needs more info feel free to DM me.
  5. The latest BenQ's have a control panel lock and also an IR remote lock. Built like tanks as well.
  6. Hi @Telsa, If you're down in Milton Keynes, I'm only up the road in Northampton. More than happy to show you what we can offer. Always best to get a few products in to see what works for you. Prices have come down a lot over the last few years. We are even putting a lot of 79" screens in to schools where we've put in 65" previously. Just drop me a DM and ill give you my contact details. Adrian.
  7. Hi, Drop me a DM. We have some 50" commercial displays that are end of life but would fit your budget. You will get a full 3yr hardware warranty as well. I'm sure I can help you out. Thanks. Adrian.
  8. Hi, We do a full range from 42" - 84". Most popular sizes being 65" / 70" and 79". Our 79" is closest in area to the most popular IWB sizes (typically 77/78") but you may find you can go slightly smaller because of the clarity and brightness of the screens. Send me a DM with your contact details as we have special edu-geek pricing and happy to arrange a demo etc. Adrian.
  9. Hi, I would definitely recommend a projection screen. What you've described doesn't sound like the ideal projection surface. How bright is the hall? We typically recommend projectors from 5000 lumens+ into school halls depending on the ambient light and throw distance. However I'm moving more towards recommending 7000 lumens+ in a lot of cases. Giving consideration that if you put a 4000-5000 lumens projector in after a few years that projector might only be out putting 3000-4000 lumens (not scientific but just to make my point). Also worth giving consideration to whether features like zoom / focus can be powered from a remote. If you want any more information, send me a PM and ill give you my email address. Regards Adrian
  10. I've seen it on occasion with various brands of screen due to cold weather. It should clear after a few hours of use. We normally see a spike in reported cases after holiday periods or if the weather suddenly dips. The grubby finger issue is something we are looking at. We've spent a lot of time looking at eye-health; low blue light (like the night-shift mode apple have just added) , flicker free displays etc but up till now we've not put much thought into bacteria on the screens.
  11. Any idea of budget? Do you already have the screen? We have a screen with some basic signage software built-in. Nice option if you need to source a screen as well. Content can be uploaded locally from a USB stick. PM me if you want more details and I might be able to bring you one out to have a look at.
  12. MX570 is only 1.9kg. That's 3200 ansi, XGA with a 5yr on-site warranty. That's probably our best-value education projector. It has a wide throw ratio as well so easy to position. There are smaller A5 size products that are more portable but they normally offer less brightness. You can run this in lampsave mode to extend the bulb-life up to 10'000hrs as well. That's 4:3. You might want to look at 16:9? Thanks
  13. Hi All, Just to introduce myself as we are a new sponsor. As a manufacturer of projectors and flat-panels we’ve seen a major shift towards interactive panels in education but IMO both technologies have their place. Projection offers a larger potential screen size (although normally at a lower resolution) and arguably better viewing angles. I’d recommend for screen sizes over 80” or where schools have IWB’s with a few years left. Long-term solution tends to be replace with interactive panels now. Advantages of the panel technology; brightness, colour reproduction, higher resolution, lower maintenance, no calibration. Best thing I can suggest is to get some products in to test in your school and to see what work for you. Feel free to send me a PM if you want any further advice or any pricing for comparison. Adrian
  14. Thank you! haha probably not! But I can certainly help you choose the right one and point you in the right direction for the best price
  15. Hi All, I'm completely new to Edugeek, but looking forward to being involved! I'm from BenQ so feel free to contact me with any questions or queries, otherwise I'm looking forward to looking up how everyone is getting on with our products!
  16. Happy St. David's day! Our office's in Oxfordshire are surrounded with Daffodil's today
  17. "Dear Sir, We understand that you had a problem using our Interactive Flat panel, precisely the model TL550, which have an USB cable moulded in to the back off the unit. Regarding your present problem, we want to advise you to use an active USB extended cable from Lindy to extend the built-in USB cable. You can find the product at this link: 5m USB 2.0 Slimline Active Extension Cable | LINDY UK The cable has been tested and worked flawlessly with BenQ Interactive Flat Panels. If you have a set up where you used faceplates, we strongly suggest you to contact your trusted installer. It is important to know the type, quality and length of the cable that runs between the two faceplates to avoid any possible loss of signal. We hope we have been able to provide you an acceptable and useful explanation, but we would like to invite you to contact our technical support if you need any more information or assistance. We will be more than happy to help you."
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