pete
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Everything posted by pete
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Background: We use Fanvill X3U and X3U Pro phones. No issues in ~3 years not related to end-user misadventure. 3CX is sat offsite as a VM in a third-party datacentre for "if it all burns down, would be great if the phones still work" reasons. Prior to 3CX V20, all was fine. Since V20, via an SBC (secondary schools) the X3U and X3U pros all work fine. Without an SBC (primary schools) the X3Us work fine, but some (~6 phones so far) previously-working X3U Pros will sit with a status of "timeout". Deleting an affected X3U Pro phone from 3CX, manually reprovisioning it with the MAC and then resetting the phone to factory will cause it to rejoin 3CX and be managable and receive calls. Except the recipient can't hear the caller. If I add an Fanvill X3U (provisioned the same way) to an affected extension (same physical site/network/route to datacentre) it can make and receive calls without any issues. I've got third-party support looking into it with a backup plan of swapping the X3U Pros for the bare X3Us. Support did mention that V20 has a lot of improperly documented strangeness that they're slowly discovering across their customers. Anyone else had anything similar with V20? The event logs in 3CX and the phones themselves don't have a lot of clues. I'm wondering if there's an issue with the phone template or firmware in 3CX for the Pro version.
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US Navy Officers illegally install private Starlink on a warship
pete replied to elsiegee40's topic in IT News
I'm surprised at the lack of a custodial sentence. I'm also surprised that the CO of a warship didn't properly investigate unexpected SSIDs on a warship. Or also get a major telling off about failing to captain properly and getting assigned to a dredger for a couple of years. Somewhere an APT group is giggling while they work on a "free navy wifi" scheme (if it's not already bolted in place on half the fleet). -
Action1 - RMM tool recommendation
pete replied to nikaso's topic in Network and Classroom Management
Let's do social media for business, what could possibly go wrong? Oh wait, yes - employees posturing and genital measuring because they think they're on Twitter, but this time they're linked to our brand. Awesome. -
If that's supposed to be "classroom", is there a typo in the OU name or your script ("CLASRoom Base" vs "CLASSRoom Base")? Though I'd expect powershell to throw a "I couldn't find that OU" error. What happens if you run it line-by-line from an elevated powershell prompt? (and I'm assuming someone's told you to right-click the OU in AD Users & Comptuers and select "refresh" so the contents are up to date in the GUI)
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Google suggests (though I suspect it'll depend on the firmware)... Username: manage Password(default): !manage https://support.hpe.com/hpesc/public/docDisplay?docId=a00101086en_us&docLocale=en_US
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We really don't care. I'd be surprised if the kids don't already have PDF copies of their timetables sent out (classes for September are already in their Outlook calendars if they looked - we load three months in advance).
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We're using 3CX with fairly generic Fanvil and Yealink phones.
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We're happy with Coconnect (.co.uk) and we're also in Lincolnshire. Email Shayne at the domain above and discuss what you're after.
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^ Yup. Ours even have predictive entry - start typing "fred" and it'll suggest people. It doesn't stop each school office making their own list and then having to re-do them when we add numbers and call groups. There's even a webpage with all the people on - click a person and your phone will ring them. Our lot create small laminated cards (A6-ish), grouped by faculty/dept/role (all SLT are in one section, all admin people in another, etc).
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Action1 - RMM tool recommendation
pete replied to nikaso's topic in Network and Classroom Management
FFS. Well, nice while it lasted I suppose. -
That's annoying, I was eyeing them up for a project. There's quite a few museums who use Chromecasts in developer mode to load exhibit webpages too.
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We just had a similar thing (needed to change catering provider at 3 primaries). We looked at SchoolGrid (came back quickly to us and looked promising). For other reasons (planned MIS change to something that incorporates meals properly) we've gone with a homegrown interim measure until we roll out the MIS. We're near you, so if your catering manager wants to pick the brains of ours, PM me.
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Parents rights to access a childs education record
pete replied to Ditto's topic in Data Protection & Information Handling
I'd email to explain that the Education Regulations don't apply, but that you're happy to treat it as a SAR for their educational record (SIMS PDO or equivalent) providing you have evidence of the child's consent. It may also be worth querying if there's a specific theme or time frame. One of our schools (for example) has a yearly request for data on a particular student's progress, well-being and attainment that's used as evidence in a legal case between the parents and a third party. -
Parents rights to access a childs education record
pete replied to Ditto's topic in Data Protection & Information Handling
Not unless they're in some way judged legally incapable, no. Once a child is 18 and left school, it's very hard for a third party looking in from the outside to determine what the child <> parent relationship is like* and it's on the child to explicitly define that relationship and decide who is allowed to know things about them. That's why emergency contacts exist for work/Uni/wherever - you list a trusted person (or persons) who can act rationally and in your best interests if you're unable to. *good? bad? abusive? worse? Was it one, but now it's the other? -
Parents rights to access a childs education record
pete replied to Ditto's topic in Data Protection & Information Handling
We treat requests made under the Education Regulations 2005 as SARs (all our schools are academies). Voluntarily complying with legislation we're not bound to follow creates an unwise precedent that we'd supply data within 15 days for what can be a lot of information (depending on how well behaved the student is). Not to mention our legal counsel would (politely) call us idiots. Typically we reply to say we're happy to treat it as a Subject Access Request, but (if the student is 12yrs or older) we need their explicit consent for the parent to act on their behalf. Specifically regarding attendance If your child is missing school it should not be a surprise to anyone with parental responsibility (assuming the child lives with you). We will tell you repeatedly and at length that they're not attending. -
Paxton do make a 4/5 port PoE switch that stacks with the ACU mainboard in the housing.
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Other people have covered most of the reasons, but let's break it down. Context is that in another life I worked external PR for Audi, Budweiser, KLM (yes, including the flamingo, squirrel and DVT incidents when the client should have STFU) Mercedes and Sophos. I do know something of promoting and managing clients who want to do stupid things in public. Bromcom is not the scrappy underdog you're pretending to be for PR reasons. Both Arbor and Bromcom are slowly becoming the 800 pound gorillas in the room and SIMS is on a diet when it comes to ingesting customers. £1000 First: £1000 is a very cheap PR stunt and a poorly judged one, at least for this audience. If you're inhouse PR then I realise there's a limit to the amount of stupid ideas you can shoot down if management are really set on them. But if you're an external agency and it was the client's idea, manage your client better or at least jack up the fees upon contract review. Second: Bug bounty programs from major companies attract rewards in the tens of thousands. Given how many SIMS schools you're taking over, anything that can reduce the faff will pay for itself in time saved and schools onboarded. Third. Say someone solves this as an intellectual exercise? Wouldn't Arbor pay more than £1000, especially if they can copyright the process? Why risk low-balling it? Whether it costs you £1000 or £50K, you'll easily make the money back within a year. Experience "100 years of SIMS support experience" isn't the claim you think it is. It might be impressive to a reporter who doesn't know any better, but that's 5 people with 20 yrs each or 20 with 5yrs each. That's not much considering your current and predicted growth. Edugeek inhabitants alone have probably racked up several (if not tens of) thousand years of SIMS support just through necessity (SIMS is awful and SIMS support is also not great). Experience costs money. At my rate, that's 10 hrs of my time for an ad-hoc client without a retainer. We'd barely have the NDA, contract, initial meeting and scoping documents done at that point. A more reasonable price Existing customer: How about free MIS fees for a year for the school/trust that solves it? Non-customer: Start at £10K and then be prepared to negotiate depending on time to produce a viable tool.
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No A records, no DMARC, no Google results, unknown third party supplier, Namecheap as the registrar. Offering a "free spreadsheet" to finance directors? Anyone scheduled a phishing test without telling you?
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£1000? You can make a better offer than that.
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If we're playing the "Blog posts that the NCSC should really have updated by now" game, could you point them towards this one: https://www.ncsc.gov.uk/blog-post/offline-backups-in-an-online-world from almost 5 years ago that the RPA is relying on to make decisions about what counts as an "offline" backup? Better yet, have a mechanism for reviewing and updating blog posts that other government depts (with or without NCSC's knowledge) are using to justify decisions to make sure said blog posts are still effective advice.
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Did you purposefully sneak in a ZX Spectrum homage*? *yes, the colours are out of order, but that's the first thing I thought of.
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Opinion - Whitelist local authority e-mail domain
pete replied to InspireICT's topic in Cloud Services
Nope, fix your mail systems. Super-no if they've been compromised 3 times in 18 months to the detriment of local schools. -
Typically because admin staff are only in for 1-3 days during the results period, during which they're concentrating on helping their students rather than responding to queries from St Blodwins over whether Fred got a 9 in Maths. So realistically you won't be able to verify credentials from the school until September.
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You can also bulk delete historical messages in the SIMS backend (Tools > Housekeeping > Manage Messages). There is (was? - haven't checked for a while) an upper limit of 500 messages per person after which new messages wouldn't be delivered.
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Ours typically turn up on results day with the candidate results printout in hand. However, the majority of our external intake is from our other school (~10 mins walk away).
