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Jaan

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Everything posted by Jaan

  1. Thanks for this. however it is office specific admx templates i'm after. thanks
  2. Every link i find i get a 404 error on Microsoft.... anybody else having this issue?
  3. It working fine in Excel 2021 last year. I remove office 2024 and installed Excel 2016, and the sheet worked perfectly. However, when I reinstalled my Office 2024 suite, the problem returned. It seems the issue is with the latest version of Office. It's a shame because I really like this sheet and now I need to find an alternative. I wish I understood the code better so I could try to fix it myself, but I'm not a developer. I've tried to contact the author for help but can't see any contact details which i understand, the last update was in 2012, so it seems the project has been abandoned.
  4. Hello everyone, It's that time of year again where i create our new Year 7 intake! For years, we've relied on the account management spreadsheet from wisedataman.com, and it's always been flawless. You can find it here: https://wisedataman.com/account-management-spreadsheet This year, however, I'm encountering an error that I can't quite figure out. I've tried re-downloading the sheet, but I'm getting the same issue. I'm wondering if it's because the spreadsheet is so old, if there's a new security setting blocking it, or if it's related to us now using Office 2024 LTSC. Has anyone else who normally uses this tool run into similar problems recently? I'd really appreciate any pointers or insights you might have. I love the simplicity of its interface and would hate to have to find an alternative. Anybody successfully using Office 2024 with this sheet currently? Thanks in advance for your help!
  5. Hi everyone, I'm in a bit of a bind and hoping someone here might have some insight. About a month ago, we purchased 5 Power BI Pro licenses. They show up correctly on our Microsoft agreement page, but we're completely stuck when it comes to assigning them to our users. We've been going in circles with Microsoft support, getting bounced between Office 365, Entra (Azure AD), and Power BI support teams. Each time, we have to re-explain everything and repeat the same troubleshooting steps. To make matters worse, they've now stopped responding to our replies. Has anyone else experienced this? We can see the 5 licenses on our agreement, but the option to assign them to users just isn't there, or we're missing something crucial. We've had these licenses for a month now and haven't been able to use them, which is incredibly frustrating. Any help or suggestions would be greatly appreciated! Thanks in advance.
  6. So after asking what the Wonde data recovery is we got the response below...... i'm like, no those are two separate Wonde products.......as @supportman says.....seems very underhanded...
  7. We had this today from Wonde...... is this what is being discussed in this thread?... No idea what its or were we expecting it.
  8. Stadia 🥹 I was a "founder" with 4 controllers and ultra casts........ worked great for me. i was gutted when they killed it off. Although i got refunds on everything so win win in the long run lol
  9. We're looking to replace our Zebra ZC300 ID card printer and would love to hear about your experiences and recommendations. Our current ZC300 is about four years old and has seen a lot of use. It's developed card feeding issues even after cleaning and now needs a new printhead. Given its age and the issues, we're thinking it's time for a complete replacement rather than repair. We have a high card turnover, printing around 900-1000 cards annually for our Year 7 group, new staff, and replacements for lost or damaged cards. We're currently considering a Zebra ZXP model as a replacement, but we're open to other brands and models that might be a better fit for our needs. One consideration is that we have 8 spare rolls of ribbon for our current ZC300, which would be an additional loss if we switch to a different model or brand. We also use Zebra CardStudio software, but we're not tied to it and can easily transition to something new. What ID card printers do you use, especially those with a high print volume? Have you found a particular brand or model to be reliable and efficient? Any thoughts and suggestions would be great before I make a decision! Cheers
  10. @Dos_Box The mouse was £33ish to my door. non retail but nos from a 10 pack business box.... he had some left but just checked and they've all sold now. Does the IDE converter support u/dma? also how does it handle ide priority, cable select, master/slave. I'm trying to find one that has the jumpers on the board. Cheers
  11. Did you manage to get into the attic over the weekend @hallb15? curious to see what you might have? Cheers
  12. Oh sounds promising, keep me posted, even if you aren't planning on selling. Also good to see some of these old cases.
  13. Hey everyone, As some of you might know, I sadly lost my dad to cancer earlier this year. We shared a huge passion for computers, especially building them, right from the mid-90s onwards. Going through his things has been a bittersweet journey – some items are going to charity, some to family, and, inevitably, some to the skip. But amidst the sorting, I stumbled upon some incredible treasures: a floppy drive, a GeForce FX 5200, piles of cables... and then, the holy grail – a 3DFX Voodoo 5500 AGP! Finding that Voodoo card brought back a flood of amazing memories from our "Voodoo vs. GeForce 3/4" days. We had some truly epic gaming sessions! That wave of nostalgia hit hard, and I've decided to embark on a special project: building an old-school "gaming" PC in his honor. Now, I remembered the Voodoo cards were a bit particular, needing a 2x or 4x AGP compatible motherboard. After a bit of searching, I managed to snag a working Socket A AMD Athlon 2000+ (1.6GHz) with 512MB RAM and a Gigabyte GA-7DXE motherboard (complete with the right AGP slot!) for just £30. And just like that, down the rabbit hole I went! Since then, I've already picked up some "new old stock" gems: a Microsoft Intelli Optical mouse and a replacement Socket A cooler (the original's bearings were toast). Which brings me to the main reason for this post: IDE devices! I'm really hesitant to rely on a 20+ year old IDE hard drive, so I've been looking into IDE to SATA converters. Does anyone have a specific brand or model they'd recommend that reliably supports U/DMA? I'd rather not go down the Compact Flash route if possible. Oh, and if anyone knows where to find a reasonably priced, nice beige ATX or mATX case, please send me your tips! They all seem to be ridiculously expensive these days. Thanks for any help or suggestions you can offer! This build means a lot to me. PICs because
  14. Here's veeams take on it. https://community.veeam.com/blogs-and-podcasts-57/reset-the-kbrtgt-account-password-8842
  15. I've also never seen ZoHo before. I see there's a education option. But can't see if the limitations such as only 3 accessible unattended PCs are allowed. @LeMarchand How many technicians and unattended PCs to you have connected to your instance? Thanks
  16. That would be fine if they were to tell me that. I suggested that we were hitting a Google API limitation when first syncing all the groups. But now even though the groups are now created, Bromcom thinks they don't exist and tries to create them every time its syncs. [INFO] - Going to create 5 Groups. [ERROR] - Failed to create Group : Year 10 Students. [ERROR] - Failed to create Group : Year 11 Students. [ERROR] - Failed to create Group : Year 7 Students. [ERROR] - Failed to create Group : Year 8 Students. [ERROR] - Failed to create Group : Year 9 Students. [INFO] - Created 5 groups and skipped on 0 groups [INFO] - Going to delete Expired & Unexpected Groups from Google and MIS. [INFO] - Going to sync members in 0 Groups. [INFO] - Syncing of G Suite Groups is completed. 5 groups were created, 0 failed.0 had their members synced.
  17. @Bromcom_Alastair Thanks for getting an agent to contact me after i posted here. However, i've had to summit to Customer Care as you suggested. You can see my email below. Thanks again ------------------------- To Bromcom Customer Team, I am writing to express my profound disappointment and extreme frustration regarding a recurring and critical issue with Bromcom's inability to fully populate and maintain Google Groups for our year groups. This problem is causing significant operational disruptions, and its resolution has become an urgent priority, especially given that several of our essential systems now rely on accurate Google Classroom and Google Group memberships. We currently have an open support ticket, CAS-407911-V5C5G9, which was logged on 08/05/2025. While the initial response was satisfactory, technical assistance has regrettably slowed to a halt, and communication has ceased entirely. This lack of progress is particularly concerning as it mirrors a previous, unresolved issue we experienced with Bromcom/Google integration. A similar job, CAS-176889-H8N2R6, opened in 2021, was automatically closed in 2023 without a resolution. This is not a typo; the years are correct. The sheer amount of time and effort I invested in that previous case, only for it to be abandoned, left me incredibly frustrated. I am exhausted by this persistent problem and the repeated need to chase a resolution for what should be a fundamental integration. Originally, the current job (CAS-407911-V5C5G9) was logged as low priority. However, due to the critical reliance of various systems on correct Google Classroom and Google Group memberships, this issue is now high priority. We desperately need a dedicated individual to investigate and resolve this matter comprehensively and permanently. I strongly believe that examining the backend logs is crucial to identify the root cause of these issues. I have been instructed to contact Customer Care should I begin to experience the same support issues as last time. Please understand that this escalation is a direct result of the historical challenges we've faced and the current lack of progress on a critical operational issue. We require immediate and focused assistance to get this sorted once and for all. Please see this thread on Edugeek for reference where i was instructed by a Brocmom agent to contact customer support; https://www.edugeek.net/forums/topic/223697-any-bromcom-agents-able-to-chase-a-job-for-me-pleasesigh/#comment-2003908 Once more, after submitting my post to Edugeek, I was offered initial support by a Bromcom agent who committed to chasing it up. Yet, the pattern repeated: communication and assistance slowed to a halt. While my Edugeek peers have helpfully suggested third-party alternatives, I believe Bromcom should inherently function as intended and be fully supported without requiring additional investments in external products or services to resolve these issues. I appreciate your prompt attention to this matter and look forward to its resolution. Sincerely, Jaan Network Manager
  18. Just an update to this, since i posted on here my job was updated and i was contacted again. We went through the same stuff as the last 3 times and communication has stop as soon as it gets challenging .... again...... This actually started to work as some point during last contact. We hadn't changed anything so i assume something was done on the backend. However we started to get errors again. [INFO] - Going to create 5 Groups. [ERROR] - Failed to create Group : Year 10 Students. [ERROR] - Failed to create Group : Year 11 Students. [ERROR] - Failed to create Group : Year 7 Students. [ERROR] - Failed to create Group : Year 8 Students. [ERROR] - Failed to create Group : Year 9 Students. [INFO] - Created 5 groups and skipped on 0 groups [INFO] - Going to delete Expired & Unexpected Groups from Google and MIS. [INFO] - Going to sync members in 0 Groups. [INFO] - Syncing of G Suite Groups is completed. 5 groups were created, 0 failed.0 had their members synced. last communication i was asked to confirm the email address bromcom had created against the groups in Google as they say on the backend Bromcom thinks they don't exist as they have been deleted. I can see them and they match what the agent says the Database is looking for. So do i need to log a complaint to actually get somebody to resolve this...
  19. The email is just blank....... you know the email you get if you share a file with someone, they get an email to say so and it includes a link to the document....... its just blank. Clearing cache/cookies and reinstalling Google doesn't fix it. Anybody else having this? I feel it is a chrome issue. we only have Chrome installed here. Not affecting everybody but had 6 calls today about it. I know i've pushed 2 or 3 chrome updates this week. Gmail seems a little slow also. Other types of attachments not affected. cheers
  20. Bromcom is currently not fully populating Google Groups for our year groups, which is causing significant problems. This issue is becoming increasingly urgent as several systems now rely on accurate Google Classroom and Google Group memberships. We have an open job regarding this: CAS-407911-V5C5G9, which was logged 27 days ago. While initial support was satisfactory, technical assistance has slowed considerably and responses have eventually ceased. This pattern is concerning, as a previous job with similar Bromcom/Google integration issues from 2021! was automatically closed without resolution in 2023!! Not a typo..... the years are correct.... job for that is CAS-176889-H8N2R6....... i just buried it away for 2 years as i was just angry after putting lots of time into it. Originally, this job was logged as low priority. However, due to the critical reliance of various systems on correct Google Classroom/Group memberships, resolving this is now a high priority....and quite frankly.... I'm exhausted with it....... We need somebody to help us get the sorted once and for all........ as in a dedicated person. I could really do with somebody looking at the backend logs and identifying where the issue/s are. thanks
  21. Duplicate post..... not sure how to delete?
  22. I'm sure we nuke the profiles on log out on our chromebooks. We don't have Google play/Android enabled tho. 32GB storage don't have any issues. (Dell 3100) Once upon a time when we did have play store we had to disabled this and ran into storage issues. Devices  Chrome  Settings  Users and browsers  Force ephemeral mode
  23. Our currently setup is this during evac: IT Support prints fire evac from Bromcom for student. this prints form group registers. Office staff prints evac list from inventy (currently). this is separated into:- Current Visitors Associate Staff SEN/TA staff SLT Teaching staff (no forms) Teaching staff (with forms) We're looking to replicate with sign in app without the use of the shared evac lists (app) and rely on printed local lists. Sign in app is just printing one long staff list at the moment, as the evac list is group based. So i'm not sure if i'm going to be able to do it. I have already request help from sign in app, but i posted here are responses are quicker! lol
  24. Our evacuation point lacks both Wi-Fi and mobile data connectivity, making the use of digital tools unreliable in an emergency. Our staff are reluctant to install work-related applications on their personal devices, which i understand. This necessitates the use of locally printed reports for accountability during an evacuation. The core of the issue stems from how our sign-in app manages evacuation points. As it stands, the app links groups directly to a single evacuation point. Currently, all staff members, are synchronised from Bromcom via Wonde into a single 'staff' group within the sign-in app, are assigned to one evacuation point (let's call it Point A). However, our required evacuation protocol is more nuanced: Teaching staff who have form registers need to proceed to Evacuation Point X. Teaching staff who do not have forms should go to Evacuation Point Y. Non-teaching staff are designated to Evacuation Point Z. My initial thought was to create separate groups within the sign-in app to reflect these distinctions and manually manage their membership. Unfortunately, the app seems to only allow the creation of entirely new member instances, preventing me from adding existing members from the Wonde-synced 'staff' group into these new, specific evacuation groups. Ideally, the most straightforward and efficient solution would be to use the sign-in app! *Sorry for the use of my AI response, I struggle to articulate my point sometimes.
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