dapaulio

Hi all Seems to be having lots of troubles with summer update this year at my schools in the log it fails to execute the sql update script outputting the following error message before rolling back SQL version 2016 SP3 anyone seen it before. TIA

Can you clarify the setup.exe are these all adobe apps in one large package or have you created multiple packages for the individual apps and deployed them individually. How long average does it take to install? Thanks again

That’s amazing thank you. I think where I was going wrong all this time was the uninstaller which then would give me a clean canvas to begin with. I know we have dc which interferes with acrobat and legacy versions of adobe cs3/4/5 I am going to have to install a little differently as our customers have device licenses rather than user so going to adapt this process to install trigger on a device collection group. or I could create a cloned task sequence with adobe added

That would be great if you could. Whenever you have chance too I know how busy ppl are this time of year but you have given me some thing to try as I have a feeling I think I may know why it’s not working. I don’t run the uninstaller. Never thought to do so on a fresh build. But also understand adobe can be a right pain having used the cleanup uninstaller countless timess to remove the software

Out of curiosity I have always had issues deploying larger packages like adobe cc. Iv had little success break breaking the adobe package down but seems inconsistent. What method do you use to deploy, do you use a script or packaging the software. Do you build it in to osd task sequence or do you deploy after the fact using collection groups. Do you have any words of wisdoms experiences as Iv always found just more efficient to remote on to devices I want to install on and manual install Tia

In powershell. Run as admin Type get-gpo (Sid) This will give you the friendly name of the group policy then run a group policy wizard on the workstation it is hanging on and it look at the results pane for any errors

Same issue in all our school who have intouch. I was told related to crowdstrike. That with schools comms, parent pay, sims connected was down also

So summarising this was due to sims being installed on sql express. The database reached its 10gb limit and crashed out. The configuration was inherited by the last people who supported the school. Personally I’d never consider putting a secondary school on sql express. It barely coped in a primary environment Upgraded sql, upgrade sims no problems after that.

Bad news im afraid it doesnt seem to have resolved my issue however there were references to shrinking the log file in the script following updating to SP3. so you could be on to something. I have given up. Database rollback successfully and sims is still accessible however a note that the SQL database gets stuck in restricted mode after the rollback which in experience locks out all non power users. if this happens tro you check refresh sql management studio and expand the databases. if it has written restricted Mode next to the database SIMS, then Right click SIMS Database Properties Options Scroll down to the bottom change restricted mode to multi user. This will allow everyone back in to sims I have a support call open with my sims support provider now, so i will update this thread when its fixed Thanks for your help

Thanks i will go out a download SP3, and ill feed back

Running Sql 13.0.5108 which looks like that puts it 2016 SP2

Hi All Tried to apply the summer 24 update but it keeps failing due to the SQL sims.ldf growing way beyond it limits. Original set to Growth +10% and unlimited Max, it is now set 45GB growth and unlimited Max size and still fails. Iv never seen a log file grow so much. I am now expanding the log file to 90GB growth. Due to it being weekend my sims support provider is not available This is part of the agent log before it failed and rolled back Anyone with any advice if there is a better way of doing what i am doing by stepping up log file growth size. Surely given enough eventually it will complete Thanks Paul

You need this https://youtube.com/shorts/-Ehu1z-tOkM?si=jcWztTddXyQO-PVv [emoji6] Doesn’t matter how bullet proof it is they will find a way to break it

No you can create a federated directory within adobe admin console with azure or google. It’s kinda straight forward with a couple gotcha. Just follow the steps and the linked videos. Feel free to drop me any q’s if you hit a gotcha you struggling with Word of wisdom. Don’t let adobe expire you device licenses. Make sure you renew them in good time. As it destroy the tenancy and you have to build from the ground up again. Had to do 2 last week as adobe didn’t notify me of the 30 day renewal. Not only you have to rebuild the tenancy but you have to recreate and redeploy the package.

I agree if all mail were getting blocked but you mention and suggest need to find out whether the user has receive some 365 mail to her gmail. anti spam policy will be apply all if you have a redirect in place unless there is another policy more specific above it Oddly though you saying this has triggered a lightbulb moment I was discussing with a colleague. So similar scenario we have they have a hybrid setup 365 and google (don’t ask why - still pains me to this day) mail was in 365 but migrate to google. All 365 accounts were then put on an auto forward rule to their respective gmail accounts. Cut to the chase- recently I found a user was not receiving mail in her gmail from a forwarded 365 distribution group. However she was receiving mail in gmail forwarded that was sent direct to her 365 account. Could this match what you are experiencing. This only started happening to us about a month ago and not sure what suddenly triggered it. Suspicious as we renew licensing in the same time frame from a1 to a3 so suspicious it had something to do with that I passed this on to our Helpdesk to look at and since not sure what was done about it but will try dig it out tomorrow if it any help

Hi tom I support a number of school all practically with smoothwall. Can I get access cloud filter to all of them in one central logon If so how is the best way I can enrol my company 365 address to all the sites. If not I have individual office 365 accounts for all sites Thanks

Looking for a cost effective way to be able to download and play audio books so I can play to individuals in the class. I have a fleet of tablet ranging from apples / android/ kindles. Preferably looking to centralise a catalogue of audio books so children of all ages can be left. I had this idea because of my children love audio books and looking to get a collection for them for bed time. I was having a discussion with a teacher about this who has a couple children with specific needs who she thought would be good for The idea came to as I have audible which is great but it is expensive Anyone got a suggestions or recommendations As alway in school preferably free. Minimum cost is can be accepted. Content needs to be suitable for children aged primary to lower secondary and special needs.

Looking for a cost effective way to be able to download and play audio books so I can play to individuals in the class. I have a fleet of tablet ranging from apples / android/ kindles. Preferably looking to centralise a catalogue of audio books so children of all ages can be left. I had this idea because of my children love audio books and looking to get a collection for them for bed time. I was having a discussion with a teacher about this who has a couple children with specific needs who she thought would be good for The idea came to as I have audible which is great but it is expensive Anyone got a suggestions or recommendations As alway in school preferably free. Minimum cost is can be accepted. Content needs to be suitable for children aged primary to lower secondary and special needs.

A business id is like the adobe Id that a user personally has created themselves with their school email address before you created the federated access and can comes with a storage plan that May being paid for by the teacher who created it. Where as the federated ones are joined to azure or in your case google don’t have a storage plan unless you pay for it in your licensing. I have this disabled as I rather then save in their OneDrive rather than adobe cloud. I imagine you be the same with google drive I may be mistaken but I’m sure you could transfer the business I’d in to federated if it’s shared the same email address as it federated but be careful if that user has a storage plan they pay for and your enterprise license doesn’t include storage then it will likely remove it or make it read only . Not sure tbh

Inventry sent me an email saying we had to update our sims sync server before the summer release. Not heard anything from Wonde/group call or any other extractors. Iv done my inventry update but yet to push sims update just yet. I may wait a little longer now

Interesting as there was a defo time delay of nearly an hour before it synced back to on prem but it only sync about 30mins worth of logs. Leaving still 30 mins gap in the logs Is there a misconfiguration somewhere. I have have pushed thru tonight an update to the latest Leeds release being 5 releases behind

Top man thank you. There was me sat in smoothwall waiting for a change to propagate on the client and all I needed was to log off. Whole hour I waited in anticipation 🤦 which make sense now as I had to log back in cos of the idle timeout. Only reason I knew it was delayed was because the block screen showed a category still I know I removed. Follow-up question is this the same for the web filter logs. Do they upload more often when I’m logged out of onprem smoothwall.

Thanks been meaning to do this for a while. Saved me a job. Mucho Grats

Mine somewhat similar to this. Background colour matches the primary school colours. Bginfo bottom right. Logo top right on Lock Screen and center or top right on the desktop. Support contact details bottom centre of screen Nice touch on the don’t move from this location. Do they abide by this note? [emoji23] I’m going to put a note on my desktop “if I find who stealing the internals of any pc I will chop off your hands” Some of my schools it’s not so much the moving the equipment I have a problem with but stealing the internals to sell I presume. Got two school that we originally zip tied then they responded by cutting the zip tie off baring in mind the kids should have access to scissor or sharp blades. We upgrade this to mini padlock which in hindsight really we should have cheaped out on as they just yanked the padlock off with leverage assume again a screwdriver maybe and again what are kids doing with implements in class like that. We now got sturdier padlocks which seem to be holding better. My not so Ferrell schools walk around and move their computer like they were laptops switching offices every two minutes. No word of a lie we are switching them to laptops and docks strongly on this reason alone

Only time a have whitelisted and email domain was an organised timed survey being submitted from one of these companies the school was using. Whitelist in place for no longer than a day. Even then I warned that they sent the survey in batches rather than send all.