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https://uk.indeed.com/viewjob?jk=818d684e4be32b08 IT Technician Kennet School Academy Trust Thatcham RG19 £24,054 - £27,852 a year - Full-time, Monday to Friday Job details The Kennet School Academies Trust (KSAT) requires an IT Technician to support the running of our IT Services across the Trust. KSAT is a community-based trust made up of three local schools: Kennet Secondary, Whitelands Park Primary and Francis Baily Primary. Our ideal candidate has experience in IT support and has a positive approach to solving problems and improving user experience. Relevant experience in Windows 10, Office 365, printers, Smartboards, projectors, and Apple Macs is desirable but training will be provided by our established team. This role is based at the Kennet School site and will involve technical support of staff and pupils as well as the installation and maintenance of hardware and software across the three sites. Although most support is carried out remotely, some travel is required. General Requirements: A full driving license, as some travel is required Friendly, able to work on their own or as part a team An excellent telephone manner and communication skills Ability to troubleshoot hardware and software issues Experience using or supporting Windows 10, Office 365 or other office products. Main Duties: Handling first line support tickets - Installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices Setting up new equipment - Configure, log and inventory all new equipment making sure the inventory is kept up-to-date Managing the IT Team mailbox - Monitor and manage the IT Team mailbox on a daily basis Primary school support, first line support and site visits - Site visits to the primary schools in the MAT and providing remote support where needed Supporting catering systems - first line support for kitchen and supporting systems Assisting the Network Engineer - Assist the Network Engineer with projects and support tickets Creating guides for staff and pupils - Create guides and instructional videos. Other Tasks: Projector maintenance Collection of Biometric Data for use within Kennet School systems Classroom Support: Helping with classroom setup and supporting during lessons and exams. Safeguarding:We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Prevent Duty. Kennet School Academies Trust currently comprises three schools, in close proximity to each other, with the main office base being at Kennet School: https://www.kennetschool.co.uk/ https://www.whitelandsparkprimary.co.uk/ https://www.francisbaily.co.uk/

To skip registration, you can enter false credentials twice (e.g. a single character in the username and password fields). Once the attempt to register has failed for the second time, then a skip button will appear. The register screen may reappear periodically after software updates are installed, so this process would need to be repeated.

Dynabook Tecra A40-G-18A can't connect to the school's (only) WLAN network unless driver Intel® Wi-Fi 6 AX200 160MHz is rolled back from newer versions e.g. 22.130.0.5 to version 21.90.2.1 - "can't connect to this network" But with newer driver they connect fine on other networks (e.g. tethering). No other devices have trouble connecting to the school's wifi. Has anyone else encountered this?

https://www.tes.com/jobs/vacancy/it-network-engineer-west-berkshire-1754079 Apply from this page: https://www.kennetschool.co.uk/app/os#!/join-kennet/as-a-member-of-staff/non-teaching-jobs IT Network Engineer Kennet School Academies Trust West Berkshire Salary £30,984 - £33,486 Full Time, Permanent Hours: 37 Hours per week (full time) The Kennet School Academies Trust (KSAT) seeks an experienced and motivated IT Network Engineer to join the IT Team to proactively support, assist with planning, implementation, updating, maintaining and monitoring the Trust’s network systems and infrastructure. Knowledge of Windows Server environments, Office 365 and Windows 10 is essential, as is the ability to analyse and resolve hardware and software faults swiftly with good communication and organisational skills.This role is based at the Kennet School site and will involve technical support of staff and pupils as well as the installation and maintenance of hardware and software across the three sites. Although most support is carried out remotely, some travel is required. Kennet School Academies Trust is a family of academies (Kennet School, Whitelands Park Primary School and Francis Baily Primary School) that benefit from collaboration, support and centralised services which enable each one to prioritise the education of the young people in our community. To Apply: Please complete and submit the school application form for the attention of Mr J Henderson, IT Network Management, Kennet School, Stoney Lane, Thatcham, Berkshire RG19 4LL. Closing Date: 16 January 2023 (preferably) Interview Date: TBC Job Description:IT Network Engineer - September 2022 Job Description.pdf Kennet School Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment, including being subject to a full DBS check.

@DynabookDawn and Dynabook have been of no help to us. Dynabook have fobbed me off as it is out of warranty. They refused to send us spare batteries for the failed units even though the defect was inherent. It's disgraceful, such a waste of taxpayer's money. All out Dells are still going strong.

I won't be applying but just to let you know, the link from the pdf http://www.greenshawlearningtrust.co.uk/join-us/staff-vacancies gives a Juniper 404 error.

Putting this in context: we also received a batch of Dell DFE laptops at the same time. How many of their batteries have failed on us? NONE. Zero. For further context on how a responsible company manages hardware defects - we have a brand of interactive screens that have a known failure mode, their company will fix this known failure outside the warranty period. Because they do the right thing by the customer regarding this common failure mode, we would still use them despite the large number of failures we experienced - we know we can trust them to treat us fairly and put it right. We have experienced other reliability issues with these dynabooks also - we have to roll back the wifi driver in order to the wifi to work, the trackpads frequently fail and require their driver be deleted and re-added.

Out of a haul of 84 Dynabooks, we had so many fail within the first year - our records show Dynabook replacing 30 batteries on one ticket, and I know we had another ticket with another batch of failures. Neither of my colleagues managing those issues were advised of the battery deep discharge issue outlined on this thread by Dynabook. I ran an audit recently and this turned up another 8 battery failures (not from the same serial numbers as before). So we are technically out of warranty at this point but given that this is clearly a known and inherent designed failure mode of these laptops from the outset, and given the unprecedented scale of this problem, the least Dynabook could do would be to honour these battery replacements. Their head office have reviewed the case and have refused. This is a scandalous failure rate, it is shocking in scale and completely unprecedented, nothing I have experienced from any other manufacturer comes close. Given how many of these must have ended up on the scrap pile for this same issue from schools across the UK, this is a scandalous waste of the Department for Education's money, ultimately taxpayer's money on equipment that has an inbuilt failure mechanism and shockingly high failure rate. I will certainly be avoiding Dynabook as a brand. @DynabookDawn do you have any idea how badly this failure mode reflects on your company? Do you have any idea how let down I feel by Dynabook? How would you feel to be in a situation where the MAJORITY of supplied laptops experienced a total battery failure so early on in their lifetime? I am awaiting a call back from Head office, I presume my next step is to contact the Department for Education to make them aware of the issue and ask that they launch an investigation into this.

Thank you very much all! I'm fairly new at my school and had the problem described by jamin100 to solve and the solution described by @jon-senso works perfectly. Some rooms have a mix of thick and thin clients, and I needed a solution that would include both, which this does. Just to update the solution, it looks like (from their position in the list) Impero renamed "Computer Name" to "Impero Host" and "Hostname" to "Endpoint" (see attached). My school was setup with using "Impero Host", so I've switched us to using "Endpoint" and now can see VDI computers as well as our thick client computers in their respective groups as this is most useful for classroom management - you get to see both the computer name and the student name for the VDI users.