PhilWessell

Heathside Walton-on-Thames, an Ofsted Outstanding secondary school, is seeking a motivated IT Apprentice who is eager to begin a career in IT support. This is a busy, varied, and rewarding role where you will support staff and students in their use of IT. You will gain hands-on experience in troubleshooting user issues, resolving technical problems, and assisting with exciting projects such as software and hardware installations, as well as Audio-Visual setups. As part of this apprenticeship, you will receive off-the-job training one day a week delivered by Lift Schools, working towards a Level 3 IT Solutions Technician Apprenticeship (equivalent to 2 A-Levels). This nationally recognised qualification provides an excellent foundation for a long-term career in IT. IT Technician Apprentice at Heathside Walton-on-Thames, Walton-on-Thames, Surrey | MyNewTerm Closing date: 12:00pm, 12th Jan 2026 Interviews: w/c Monday 19th January 2026 Applications will be considered as they are received, we reserve the right to make an appointment prior to the closing date

Heathside Walton-on-Thames, an Ofsted Outstanding secondary school, is seeking a motivated IT Apprentice who is eager to begin a career in IT support. This is a busy, varied, and rewarding role where you will support staff and students in their use of IT. You will gain hands-on experience in troubleshooting user issues, resolving technical problems, and assisting with exciting projects such as software and hardware installations, as well as Audio-Visual setups. As part of this apprenticeship, you will receive off-the-job training one day a week delivered by Lift Schools, working towards a Level 3 IT Solutions Technician Apprenticeship (equivalent to 2 A-Levels). This nationally recognised qualification provides an excellent foundation for a long-term career in IT. Apprentice IT Technician - Eteach Closing date: Monday 3rd November 2025 at midday Interviews: w/c Monday 3rd November 2025 Applications will be considered as they are received, we reserve the right to make an appointment prior to the closing date

Microsoft released their "Golden Path for Education" documentation back in December 2024, but I can't see anyone discussing it on EduGeek at all. https://techcommunity.microsoft.com/discussions/o365education/golden-path-for-education---part-1a/4356169 I've read through the many pages and can see how valuable this document can be when starting from fresh. Has anyone tried to retrospectively apply some of their recommendations to an existing tenancy?

Trust IT Field Technician Elmbridge, Surrey Starting: As soon as possible Permanent, 52 weeks per year 36 hours per week Mondays and Fridays 8.00am-4:00pm Starting Salary: £25,000 -£28,000 ElmWey Learning Trust is a multi-academy trust, comprising two local secondary schools Heathside Weybridge, and Heathside & Walton-on-Thames. We are seeking an IT Field Technician that is looking to enhance their knowledge in IT support. This is a busy, interesting, and varied role supporting school staff and students in their use of IT. You will be expected to take responsibility for helpdesk tasks, ensuring they’re seen through to successful completion, as well as assist with implementing projects including software, hardware, and Audio-Visual installs. Candidates should: Have a passion for IT and supporting end users. Be keen to learn, be flexible and possess good communication skills. Possess a full driving license. Possess ITIL 4 foundation/CompTIA IT Fundamentals+ or a willingness to work towards them. In return ElmWey Learning Trust offers: Local Government Pension Scheme, including generous employer contributions. CPD opportunities. Free on-site parking at all sites. Supportive and experienced central Trust team. Application forms and further details are available from the school or our website: http://www.elmwey.org. Please apply please email completed application forms and letter of application to: [email protected]. CVs cannot be accepted. Closing date for applications: midday on 12th March 2024 with interviews taking place between 18th and 21st March 2024. Applications may be considered as they are received therefore, we reserve the right to make an appointment prior to the closing date. We are committed to safeguarding and promoting child welfare. Applicants must undergo child protection screening, including checks with past employers and Enhanced DBS disclosure. Committed to equal opportunities, we welcome applications from all sections of the community. Application forms can be found on our website: https://www.heathside.surrey.sch.uk/it-field-technician/349125.html

From my compliance reports in Intune admin center, I can see they are all running 22H2. I'll see if I can grab one and force it to 23H2 locally or via an update policy. They still receive security updates from Microsoft as normal so they're still Cyber Essentials compliant.

The 1st batch of 120 is 18 months old. The 2nd batch of 180 is 6 months old. We've got a time and date issue with some of them too which they claim to have recently acknowledge and have rolled out an update to fix.

By using the recovery image, you're in essence wiping the hard disk and starting fresh with SE again.

We have just over 300 of these devices. Annoyingly they're now end of line and only around 150 left in stock in the UK with no direct replacement. However, the images can be downloaded from Microsoft here: https://support.microsoft.com/en-us/surface-recovery-image, they only have 21H2 and 22H2 and no 23H2. It did take them 6 months to create the 22H2 after it was released, so I'm not hold my breath that it'll be released at all! We're now looking at putting full Windows 11 on them with some tweaks to make it run smoother. Phil

Hi All, I'm struggling to find best practice on the creation and or grouping of Intune Configuration profiles for users and devices. How do you group your Intune Configuration profiles/settings? Do you have as many settings for the device and users in a device applied policy, or do you only put device settings in a device policy and users settings in a user policy? Also, do you group as many settings as you can into 1 policy, or do you split them out into a single setting per policy and then group them? I'm wondering if there's a performance decrease/increase in doing this or not. Kind regards, Phil

IT Technician Apprentice Elmbridge, Surrey Starting: As soon as possible 36 hours per week Mondays and Fridays 8.00am-4:00pm Full year, Fixed Term 18-21 months apprenticeship contract Starting Salary: £15,956 -£18,771 (FTE) Full details and application form can be found on our website

Annoyingly I couldn't find a useful and simple 1 page document that explains the difference, but I do recommend a chat with Pugh's licencing expert as he has some slides which do explain the difference. We previously had to pay for exchange server licences, but that's now covered for free under the A3 licence. Now we pay for A3 licences for all staff plus the free student A3 benefit, SQL server lics and windows server lics. Phil

Any school with an EQU of 100 and above, primary or secondary.

The companies currently on the framework are: Bytes Software Services CDW Civica Comparex Insight Direct Phoenix Software Ltd Pugh Computers Softcat SoftwareONE XMA But you MUST purchase via the Framework and pay the appropriate framework fee before placing the order. If you do not, your order will not be accepted by Microsoft.

We moved from OVS-ES to EES last month after our 3 year deal ran out. The number has been reduced from 1000 to 500, and now to 100 EQU. But you need to purchase via the JISC/Chest framework and pay a small fee for the benefit. We saw a nice reduction in cost, and the benefits of changing over to the A3/A5 licencing model. Sign up here https://www.chest.ac.uk/agreements/microsoft-ees-education-qualified-user/ and you can see all the companies who are allowed to quote under this framework. Regards, Phil - - - Updated - - - To confirm, our agreement has 140 EQU (the EES equivalent to FTE). There's a slightly different calculation to make...

Here's a link to some official info on this https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams

Zoho assist https://www.zoho.com/assist/ is great. The have a free and paid for version. We've used it in recent evenings to remote in to staff home PCs to help them with remotely accessing things. Usually they haven't done windows updates for months which doesn't help things...

https://techcommunity.microsoft.com/t5/Microsoft-Stream-Service-Updates/Service-interruption-Stream-portal-and-embeds-not-loading-for/m-p/1062390

I've used the magic F12 key in chrome and can see that traffic to the Amsterdam servers through our ISP is returning with error 404: The site appears to load successfully over a Virgin Media Business connection.

Looks like it's working from a different internet connection. Do you use Smoothwall for filtering by any chance?

Looks like it works OK through the android and IOS app, just not through the Web interface on any device. Our share point data is held in the "United Kingdom" according to the admin portal. Is yours too or does it say somewhere else?

Same here, logged a case with Microsoft in the admin portal at 9am, got the usual response of "clear the cache" etc. Not a huge amount of people putting it on Twitter as an issue, but it's certainly being noticed here as we use it as our main source for storing videos for use in classrooms.

Thought I'd update everyone on this. As we were an early preview school for Microsoft Classroom and SDS, we were using it for about 2 months before the summer. During the summer, they performed many updates to the back end which changed the way in which it was licenced. In the end, the fix was to revoke the Classroom licence, wait an hour and then re-apply the Classroom licence.

Good morning all, I've been having difficulty updating class sets in Microsoft SDS for the past 3 days. It's mainly when trying to login via sds.microsoft.com and clicking "sign in", the page then asks me to login (as normal) and then hangs for 30 secs and times out. At the moment, o365 tech support thinks it's just my computer, despite trying it on various machines on various ISPs. Can anyone else who tried the SDS preview before the summer still login to the portal, or is it just me?! Thanks, Phil Wessell ICT Network Manager Therfield School

ICT Technician – full time Salary - Surrey Pay 4 in the range of £15,607 to £18,144 We are seeking to appoint an enthusiastic and energetic ICT Technician to support the day to day maintenance of the school’s ICT equipment and to assist on the School ICT Helpdesk, including giving information, taking and communicating messages as and when appropriate. The role will also involve carrying out routine checks including printer maintenance and undertake repairs to simple faults. The successful candidate would be expected to have general experience of core PC applications and operating systems and good interpersonal skills. The next steps: If you believe you can meet our requirements please apply. We welcome applications regardless of age, gender, ethnicity or religion. Please download an application pack from www.therfield.surrey.sch.uk, alternatively email [email protected]. Closing date for applications is 9am on Friday, 23rd November. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Therfield School, Dilston Road, Leatherhead, KT22 7NZ Tel: 01372 818123 Fax: 01372 818124 E-mail: [email protected] http://www.therfield.surrey.sch.uk/index.php/about-school/vacancies/job/46/1/list

Job Vacancy - Senior ICT Technician - Surrey West Hill School Kingston Road, Leatherhead, Surrey, KT22 7PW Tel: 01372 814 714 Fax: 01372 814 710 http://www.west-hill.surrey.sch.uk [email protected] West Hill is a newly designated Specialist College for Science and Mathematics catering for secondary pupils aged 11-16 with learning difficulties and autistic spectrum disorders. Required as soon as possible Senior ICT Technician Surrey Pay Scale 6 * £18,774 - £22,035 pro rata 25 hours per week * Term time + two weeks (extra weeks to be confirmed) "West Hill is an outstanding school" Ofsted June 2006 and 2009 The Governing Body wishes to appoint a highly skilled and forward thinking ICT Technician to join our friendly school. We are looking to appoint someone who is: * Experienced in maintaining a well resourced, managed network within a similar environment; * Responsive, customer focused and has a determination to see tasks through to an end; * Prepared to develop the role to enhance the school's ICT working within agreed guidelines * Willing to embrace the school's values and to share our ethos that "Every Child Matters" For further details of the post please visit our website west-hill.surrey.sch.uk. An application pack can be downloaded from "School Information" and " Vacancies". Please post or email completed application forms to Mark Maley at the above address. CV's will only be accepted together with a completed application form. Visits to the school are welcome. Closing date: Noon, Thursday 28th April 2011. Interview date: Friday, 13th May 2011. Please mention edugeek when making contact with the school. This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any successful applicant will be required to undertake a Disclosure check by the Criminal Records Bureau at an enhanced level for this post.