Bromcom_Darren

Hi David, Welcome to Bromcom, please do not hesitate to reach out to me if you require any additional assistance following your migration and I will endeavor to get your responses to you in a timely manner. Thanks Darren Moody Bromcom

Good morning, Thank you for your feedback, I am always willing to assist if you need anything please do not hesitate to reach out. Thanks Darren Moody

Good luck, if you need me for anything, please do not hesitate to shout. Thanks Darren Moody Community Manager

Good morning, Please drop me an email on [email protected] and I will ensure this gets investigated as a matter of urgency. Thanks Darren Moody Community Manager

Hi all, The team have advised me that the performance issues suffered this morning have now been resolved. Apologies for any inconvenience caused. Thanks Darren Moody Community Manager

Good afternoon, I want to help with any questions, queries or concerns you may have, please do reach out to me on [email protected] so we can arrange the necessary meetings and information to be shared with you. Thanks Darren Moody Community Manager

Hi Seb, Please drop me an email on [email protected] and I am more than happy to arrange a Teams call to iron out any issues you are facing. Thanks Darren Moody Community Manager

Thank you and received i have contacted the software team who are looking into this for you. Thanks Darren Moody Community Manager

A community member asked if it’s possible to generate a report listing all students along with their timetabled lesson for the last period on Friday. Replies: One user suggested navigating to Reports > Curriculum > Timetable, setting the basis as ‘Student’, selecting students from “Find”, and then choosing the start and end date. By clicking Data > Export, you can obtain a basic CSV file which can be filtered as needed. Another user recommended using Reports > Curriculum > Student Group Timetable. This allows you to select the period and students, providing a list format with their class code and room information. This informative discussion showcases the community’s collaborative spirit and practical advice, encouraging others to log in and explore these helpful solutions. 3of30responses

I have dropped you a DM

Good morning, I am happy to look into this further for you and arrange a Teams call if necessary to resolve any issues you may have. Please do drop me an email to [email protected] listing any outstanding case numbers, questions and queries that you require looking into. Thanks Darren Moody Community Manager

Summary of Community Post: Question: A staff member is re-sitting their GCSE Maths and wants to know if they can be added to the Summer exam series with the current Year 11 students. They are unsure if the staff member should be added as an external student, and are concerned about potential conflicts since the school does not accept external students. Replies: User 1 clarified that it is possible to add the staff member to the exam series without registering them as an external student. They suggested checking the school’s internal policies for staff exam entries. User 2 recommended consulting the exams officer or the relevant department to ensure the staff member can be included in the exam series. They also mentioned that schools often have provisions for staff resits, which should prevent any conflicts. User 3 added that typically, staff members cannot sit exams at the school unless there are no other options available, as per the exams officer’s guidelines. This helpful exchange provides practical advice on managing exam entries for staff members, encouraging users to engage with the community for further insights and solutions.

Summary of Community Post: Question: A new user to Bromcom is seeking help for an attendance officer who cannot see the attendance and behaviour tabs on a student’s details page. The user is unsure about the nature of the issue. Replies: A user explained that the issue is related to the menu visible when opening a student record. He suggested that the problem is likely due to permissions, which are crucial for an attendance officer. A Bromcom Champion, provided detailed solutions: Assign the Teacher role alongside the Attendance Officer role. Create a new role with the necessary permissions for attendance and behaviour, and assign it in addition to the Attendance Officer role. Modify the default Attendance Officer role to include the required permissions for attendance and behaviour access. This informative discussion highlights practical solutions for role and permission management in Bromcom, encouraging users to explore the platform further for effective problem-solving.

Good morning, If you would like to engage with some fellow schools who have already embarked on the same journey as you, I can provide you with registration details for the Bromcom Community and you can ask our 8500 members for their pros and cons if that helps. Simply send you email address and school name to [email protected] and we can get you registered. Darren Moody Community Manager

Summary of Community Post: Timetable in MCAS A community member asked if it’s possible to hide the allocated teacher on the timetable in Bromcom, so that parents can view the timetable without seeing the teacher assigned to each lesson. Timetable in MCAS A helpful community member pointed out that while there are controls in Config > MCAS > Timetable for customising what you see, there isn’t an option to hide the teacher’s name directly. However, they suggested an alternative: you can go to Reports > Curriculum > Timetable and export the timetable document to the DMS. This way, you can hide the teacher’s name or choose to show only the staff code. This practical advice adds another layer of useful information to the discussion, showcasing the community’s resourcefulness and encouraging others to explore these solutions further.

Question: A user is seeking assistance on how to generate a report that details tutor groups, year groups, and gender for each class. They have found the Student Breakdown report but are unsure if gender can be included or if there is another report available that meets their needs. Replies: One helpful reply suggests using the Head Count report found under Reports > Curriculum > Head Count. However, if a more detailed breakdown is required, the user may need to consider creating a custom report. This summary highlights the collaborative nature of the community, where members share useful tips and solutions to help each other navigate reporting tools effectively. If you’re interested in more detailed discussions and solutions, logging in to the forum could provide further insights and assistance.

Summary of Community Post: Question Asked: A community member is seeking advice on the most efficient way to collect information from parents/guardians of prospective new students and transfer it to Bromcom. Currently, they use a pupil admission form (PAF) which requires manual data entry into Bromcom, a time-consuming process. They are exploring automation options and are particularly interested in configuring MCAS to allow online completion of admission forms. They also inquire about the possibility of trial runs with their bespoke admission form and seek feedback on the user-friendliness of the MCAS process from those who have implemented it. Meaning of the Replies: Automation Benefits: Several replies highlight the benefits of automating the admissions process, noting significant time savings and reduced errors compared to manual data entry. MCAS Configuration: Respondents provide guidance on setting up MCAS for online admission forms, including steps to configure the system and ensure compatibility with Bromcom. Trial Runs: There is advice on conducting trial runs with bespoke admission forms to identify and resolve any issues before full implementation. User Feedback: Feedback from parents who have used the MCAS system is positive, with many finding it user-friendly and efficient. Some suggestions for further improvements are also shared.

That should work yes any problems please do reach out.

Thank you for your kind words and feedback, I am always looking to improve our service therefore i can confirm that your request for video's has been forwarded to the necessary departments. Thanks Darren Moody Community Manager

The offer is there to anyone, I am always willing to listen to constructive feedback to assist in your customer journey. Thanks Darren Moody Community Manager

Bromcom's community has 8500 members and is the biggest active online community in the UK MIS space. We have in the past week hit 1m page views for 2024 and are posting record numbers on a weekly basis. Every MIS has complexity that benefits from a variety of Help Desk, Training, Onboarding, Documentation, Customer Success and Online Communities. Obviously we at Bromcom cannot comment on how its competitors operate but we are very proud about how our support offerings work closely with customers to help them optimise their MIS use. We know this is a work in progress but we believe we fulfill this role better than anyone else in the industry. If anyone has any tips of how we could further improve the above i would be happy to arrange a Teams call and listen to any constructive feedback as we continue to strive to improve on all fronts. I can be contacted on [email protected]. Thanks Darren Moody Community Manager

Yes you can build a split families report via a quick report on Bromcom. A member of the team would be happy to show you if you need help doing this. Thanks Darren Moody Community Manager

Community Post Summary: A user is seeking an efficient way to generate photo registers or lists for cover staff for all classes requiring cover, noting that it is a tedious task for cover managers when there is a lot of cover to arrange. Replies: Practical Advice: A Bromcom Champion and Data Officer, provided practical advice on managing this task. She suggested that if student photos with names are printed, there should be a foolproof system for collecting them back from supply teachers and shredding them afterwards. She also questioned whether registers are being taken in Bromcom, as student photos would be visible there. Alternative Solution: For those who only need a list without photos, Kirstie recommended clicking the document icon on the Arrange Cover page in Bromcom. This action creates a list for every class covered that day, although it is in alphabetical order and does not include the cover teacher assigned. She noted that the lists would need to be printed and then separated into piles for each supply or cover teacher. This informative and supportive discussion encourages others to join the forum to learn more and seek help with similar issues. Join the conversation at community.bromcom.com Not a BromCommunity member yet?

Community Post Summary: A user is seeking assistance with generating a report that includes basic details of a detention and the reason behind it. They can view this information by clicking the (i) symbol in the detention panel, but it does not appear when they try to write a report using the detention domain. They are considering whether a cross-domain report is needed but are finding the instructions challenging. Replies: Helpful Guidance: Several community members provided step-by-step instructions on how to create a cross-domain report, highlighting the necessary fields and settings to include the event information. Clarification and Tips: Some users clarified the differences between single-domain and cross-domain reports, offering tips on how to navigate the reporting tool more effectively. Encouragement and Support: The community showed support and encouragement, sharing their own experiences and reassuring the original poster that they are on the right track. This positive and informative discussion encourages others to join the forum to learn more and seek help with similar issues. Additional Insight: A user clarified that detentions and events are different items that can be created simultaneously but are not necessarily linked. Deleting one does not remove the other. They suggested an easy way to see the event associated with a detention is to go to Modules > Behaviour > Detention Review and click on the (i) icon to view details about the behaviour event. This positive and informative discussion encourages others to join the forum to learn more and seek help with similar issues.

Good afternoon, I am always happy if you wish to reach our to myself privately via [email protected] or via a direct message on our community or Edugeek. I will always respond. Thanks Darren Moody Community Manager