LosOjos

@garethedmondson have you just tried it anyway after dismissing the error? I have seen a similar issue recently in SQL, but it did actually make the changes despite the error suggesting otherwise...

FAIR WARNING: I work for an SSU (SIMS Support Unit) Totally understand your concerns about using an SSU, you would think that the best support would come direct from Capita. However, in my experience this is not the case. Although we as an SSU do occasionally have to escalate to Capita (i.e. if there's a genuine bug in the software), this is rare and as we represent a large number of customers, it is arguable that when this happens we have a bit more "clout" than an individual customer may have (of course there's no way I could prove that) Based on my own experiences, the support from a good SSU is unbeatable. It's why I decided to go and work for one!

Open SQL Server Management Studio, go to DB properties, options, set recovery model to simple. Right click DB, Tasks > Shrink > Files. File Type: log. Will shrink the log files and improve performance.

Simplest method for a single client is to open the SOLUS3 agent on the client (double click the blue/white 'profile' icon in the taskbar) and initiate the upgrade manually

Is that £3 a day after running costs?

Hi all, I work for a large SIMS support unit and we're very interested in Marval's ITSM solution, in fact we have them coming in to give us a demo soon. The system looks great, but I'm keen to talk to anyone who has actually used it, in particular any other MIS support units? If anyone is using this and wouldn't mind chatting to me about it (and maybe letting us come and visit?), please drop me a PM

Anyone?

I believe that they will get it once they come back online. I've never actually tested it, but I have set up a fair number of new SIMS schools and the install was done entirely via SOLUS3, never had to go to a physical machine and touch the connect.ini manually, and some of those machines certainly weren't online when the settings were pushed

Hi all, I work for a large SIMS support unit and we're very interested in Marval's ITSM solution, in fact we have them coming in to give us a demo soon. The system looks great, but I'm keen to talk to anyone who has actually used it, in particular any other MIS support units? If anyone is using this and wouldn't mind chatting to me about it (and maybe letting us come and visit?), please drop me a PM

You'll have to abe a bit more specific - Visual Studio is just an IDE, not a language. Using VS, you could write a site based on ASP .net in either VB or C#, or a PHP based website, a Java site, Ruby, Python etc. etc. Alternatively, you could just use it as a fancy text editor for plain old HTML/CSS. Which programming language(s) do you already know, which do you want to learn?

The school in question isn't using Smoothwall, but they are handing off most traffic to their ISP's proxy who may be using Smoothwall - is there some odd issue with Smoothwall I should be aware of? Might give me a clue... EDIT: their internal proxy just captures ADFS requests and allows them straight through, redirects everything else via the ISP proxy. Works fine for everything except Teacher App on an iPad

I'm hoping this is something simple that I'm missing. We have a school that is able to use Teacher App without issue on Windows and Android devices on their staff network. However, their iPads will only get as far as entering the email address to login. At this point, the Office 365 login page shows the "Redirecting" message (as expected) but never gets any further than that. However, the same iPads work fine on the school's guest network, suggesting that the issue is with their staff proxy. They can login to Office 365 apps on the iPads no problem on the staff network, and as I said Windows and Android devices work fine on the same proxy, so it appears to be some combination of proxy setting and iPads in particular that is causing an issue. Any ideas?

I work for a large SIMS Support Unit now - not tied to any LA or MAT, our customers choose to come to us. It's been a breath of fresh air (and made me realize how little I know about primary schools!)

@CAM - or move to a support unit; better/equal pay, less responsibility, less stress, easier/more standard hours. I don't miss it!

Do you have any third party software accessing your SIMS database? I've seen software trying to run HUGE SIMS reports every 30 minutes, totally locking the database in the process. Solution was to reduce the updates to every couple of hours instead.