Flash.....ahhhhhhhgghhhh....

[witch]

The history:

All computers had Flash on and worked fine. I got asked to upgrade it on one machine because an educational website needed the latest version. Time to push out an update to all machines.

Did the usual MSI install via group policy (Server 2008) - no problem.

BUT: flash would only run as admin, but only until the machine was rebooted and then it didnt work at all!

 

After a bit of research I downloaded the uninstall tool, ran it manually in one of my suites,(XP) and then reinstalled the latest version of Flash. Manually. One-by-one. Just in case there was an install issue I wasnt aware of.

As before, flash worked as admin until the machine was rebooted and now doesnt work at all.

Can anyone shed any light on what on earth is going on?

[Guest TheLibrarian]

I have no idea what might be going on, that's very odd behaviour.

 

What I would suggest is removing that version of Flash player and rolling out the previous one. At least then you have Flash working for most websites and the you can start investigating.

 

Suggestions off the top of my head:

Make it an admin approved control in a GPO. Never bothered doing this so I don't know exactly how you do it.

Try the web install version rather than the downloaded package.

Contact the company running the website that requires it and ask them if they have herard of this problem.

 

HTH.

[LukeC]

hmm dont know if this is anything to do with it but we have been having trouble with Flash, it seems that they cant play any swf files so we have put on other flash players

[Guest TheLibrarian]

Flash changed recently and won't play .swf files from a UNC path.

I seriously hate Flash, roll on Silverlight and the obliteration of anything Adobe.

[witch]

Well I did use the install directly from the site - partly why I did it manually and individually as I thought that maybe there was an issue with active x or what have you.

Don't get this at all? Any other ideas?

[CyberNerd]

"Flash.....ahhhhhhhgghhhh...." Saviour of the universe.

 

sorry.

 

 

I seriously hate Flash, roll on Silverlight and the obliteration of anything Adobe.

 

you mean html5, surely

[Guest TheLibrarian]

From the Adobe site or the third party site?

[sted]

ive given up msiing it out and now use a script that runs the removal program then installs flash whatever version creates a file called v10.whatever.txt so i can check against a simple text file what version is installed then come upgrade time i just check for v10.whatever+1.txt uninstall install again

[Guest TheLibrarian]

"Flash.....ahhhhhhhgghhhh...." Saviour of the universe.

 

sorry.

 

For that you should be!

 

 

you mean html5, surely

 

That too...

[adhutton]

We had this problem. The current version seems to be broken in some way.

 

The only way I could get it to work was to re-install it in Safe mode.

 

Andrew

[witch]

I installed it directly off the adobe site.

Er...as for the 'savior of the universe' -yes, that WAS my joke when I named the thread. I'm not completly daft you know.

EXCEPT WHERE FLASH IS CONCERNED!

What I dont get is how it appears to be fine but after a reboot it disappears! I will try safe mode, thanks

[witch]

Anyone?

[Guest TheLibrarian]

I found this on the Adobe forums Adobe Forums: AC_RunActiveContent fails version....

 

It would appear that certain registry settings are being removed / corrupted which will in turn stop Flash being detected if the website developer uses the AC_RunActiveContent detection method.

[Hightower]

After years of having trouble with Flash, RM started releasing blueprints to create a package from. This is quite possibly the best thing RM have ever done as it works without fail! Just got to allocate two packages and that's it.

 

I'm not sure if they will work on other network types but can zip them up and send them if you wish to try?

 

I've just created the 10.1.something release and tested to work fine. let me know if you want it

[witch]

We are vanilla so I don't know...might make things worse?

I have rolled everything back and managed to stop it uninstalling on reboot - dunno what I did.

I have tried to put back the version that was last used (it appears to be the same but is definitely the one which was on the system until I stupidly tried to update it)..But, even thought I have used the uninstal tool, flash will still only work for the administrator. Really dont get this as before it was fine, and ALL I DID was put the newest msi in the appropriate software installation policy!

[SpuffMonkey]

Can anyone confirm exactly which version this is affecting - so I can try to avoid it?

 

Thanks

[Guest TheLibrarian]

Here's another suggestion Download SubInACL from Microsoft to fix permission issues that prevent the Flash Player installation.

 

It's possible that the permissions are messed up if only the Administrator can use Flash.

[Hightower]

This might help Witch:

 

AppDeploy > Package Knowledgebase > Flash Player

 

I go there whenever RM don't have specific instructions.

[witch]

Thanks guys - will try on Tuesday when I am back in that school

[CHR1S]

hmm dont know if this is anything to do with it but we have been having trouble with Flash, it seems that they cant play any swf files so we have put on other flash players

 

This is a bug in the new version, if your a Knowledge Box user we spent ages with them trying to fix the issue with no luck, its down to Adobe to fix it in the next release.

[CHR1S]

Thanks guys - will try on Tuesday when I am back in that school

 

Have/can you try another MSI and see if that assigns properly?

[witch]

*sigh*

tried all suggestions

Still doesnt work unless you are an admin

Dont get it - I have changed NOTHING on the system

[ZeroHour]

Is this flash 10.1 I assume?

That hooks in to your graphics card so possibly try a video card driver update.

What hardware is it failing on? do they have graphics cards or onboard?

[stevehp]

ive given up msiing it out and now use a script that runs the removal program then installs flash whatever version creates a file called v10.whatever.txt so i can check against a simple text file what version is installed then come upgrade time i just check for v10.whatever+1.txt uninstall install again

 

I do the same and it works beautifully except for a couple things. Firstly I need to change something as even though it writes a text file it doesn't seem to check said file when it's run again. The other is just a cosmetic issue. The Adobe uninstaller command line app will not run silently so I get a maze of command prompt windows as the app runs. I've yet to look into it indepth. If anyone has any ideas feel free to provide them.

[witch]

Is this flash 10.1 I assume?

That hooks in to your graphics card so possibly try a video card driver update.

What hardware is it failing on? do they have graphics cards or onboard?

 

It is failing right across the school on at least 3 different machines with completly different on-board graphics. This includes the new machines which are one week old and have completely updated everything