kennysarmy Posted July 1, 2011 Posted July 1, 2011 A few weeks ago we upgraded a suite of XP/Office 2003 to windows 7/Office 2010 Unfortunately we had the wrong key embedded in the image so we've run the following on each workstation: Change product key to : Office Professional Plus 2010 VYBBJ-TRJPB-QFQRF-QFT4D-H3GVB Use add remove programs... rearm Office 2010 installation Run C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\ospprearm.exe @ C:\Program Files\Microsoft Office\Office14> run "cscript ospp.vbs /act" We've checked that the CMID is different on each PC with the /dcmid command and that when opening any office application it is saying it is activated. I've amended our network install folder for office 2010 and now changed the key to the correct one and one-off installs also activate successfully and generate a unique CMID. HOWEVER, I've just checked on our KMS server with the command : slmgr / dlv and our current count for Office 2010 is only 10 even though we now have Office 2010 installed on around 70 workstations. Should I be worried even though each PC with office 2010 is now saying it's activated? My KMS server is Windows Server 2003. Are there any commands I can run on the KMS server to see past activations and check which machines are currently the "ten"?
mac_shinobi Posted July 1, 2011 Posted July 1, 2011 Not sure if this is of any help or use but when doing a client install of office 2010 out our place I had to 1. Flush and re register dns ( ipconfig /flushdns and ipconfig /registerdns ) which is the equivelant of doing a repair on the connection ( a repair does a few more things which may help ) 2. Run As on the setup.exe / msi as a domain admin ( right click on installer file --> run as --> enter in domain admin credentials ) If I did not do both of the above then it gave me an error relating to an xml file but it was not the xml file it was the fact that the client could not reach or communicate with the kms server.
teejay Posted July 1, 2011 Posted July 1, 2011 Download and install VAMT 2 and use it to scan your network to check the licence keys are ok on your machines. You can then use it to re-activate those that are having problems.
SHimmer45 Posted July 1, 2011 Posted July 1, 2011 we have just started using KMS licensing on a server and i did notice an odity, we have a couple of Win 7 clients on the network, the KMS was setup ok but the server wasnt being reached from the clients, turned out that one of the Win 7 boxes had registered itself in DNS as the KMS host for the network. had to manually edit the KMS entry in DNS to reflect the correct location.
glennda Posted July 1, 2011 Posted July 1, 2011 if you have made an image with office on it you may need to re-arm office 2010 for KMS count i had that problem!
kennysarmy Posted July 4, 2011 Author Posted July 4, 2011 Installed VAMT2 on my workstation and tried to discover a few machines - attached is what I get
kennysarmy Posted July 4, 2011 Author Posted July 4, 2011 Here are a couple of entries from Event Viewer on our KMS Server: Event Type: Information Event Source: KmsRequests Event Category: None Event ID: 12290 Date: 30/06/2011 Time: 11:43:12 User: N/A Computer: KMS1 Description: An activation request has been processed. Info: 0x0,5,2A304-2011-06.curriculum.local,4a417e72-5f48-4c17-ae64-e164027fa9ca,2011/6/30 10:43,0,3,43199,6f327760-8c5c-417c-9b61-836a98287e0c For more information, see Help and Support Center at Events and Errors Message Center: Basic Search. Event Type: Information Event Source: KmsRequests Event Category: None Event ID: 12290 Date: 30/06/2011 Time: 11:53:10 User: N/A Computer: KMS1 Description: An activation request has been processed. Info: 0x0,5,2A305-2011-06.curriculum.local,b795d541-6d6d-4a6d-80b6-117318617976,2011/6/30 10:53,0,2,43200,6f327760-8c5c-417c-9b61-836a98287e0c For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.
kennysarmy Posted July 4, 2011 Author Posted July 4, 2011 if you have made an image with office on it you may need to re-arm office 2010 for KMS count i had that problem! Yes please see original post, we are doing: rearm Office 2010 installation Run C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\ospprearm. exe As we set-up each PC.
jamesreedersmith Posted July 4, 2011 Posted July 4, 2011 Looks like a dodgy install media - or is a home version.
kennysarmy Posted July 4, 2011 Author Posted July 4, 2011 (edited) This is my unattend.xml file in case this is relevant: en-gb Never true Balcarras true Work 2 bAA0ADIAADcAMgA4ABvAHIAUABhAHMAcwB3AG8AcgBkAA== false</plaintext></p><p> </p><p> <localaccounts></localaccounts></p><p> <localaccount></localaccount></p><p> <password></password></p><p> <value>bAA0ADIANAA<edited>AAYQBzAHMAdwBvAHIAZAA=</edited></value></p><p> <plaintext>false</plaintext></p><p> </p><p> <description>initial user</description></p><p> <displayname>balcarras user</displayname></p><p> <group>Administrators;Users;</group></p><p> <name>balcarras</name></p><p> </p><p> </p><p> </p><p> <registeredowner>balcarras</registeredowner></p><p> <registeredorganization>balcarras</registeredorganization></p><p> <showwindowslive>false</showwindowslive></p><p> <timezone>GMT Standard Time</timezone></p><p> <firstlogoncommands></firstlogoncommands></p><p> <synchronouscommand wcm:action="add"></synchronouscommand></p><p> <order>1</order></p><p> <commandline>cmd /c del c:\windows\panther\unattend.xml</commandline></p><p> </p><p> </p><p> </p><p> </p><p> <cpi:offlineimage cpi:source="wim:d:/sources/install.wim#Windows 7 Professional" xmlns:cpi="urn:schemas-microsoft-com:cpi"></cpi:offlineimage></p><p> </p> <span class='ipsType_reset ipsType_medium ipsType_light' data-excludequote> <strong>Edited <time datetime='2011-07-04T09:25:13Z' title='04/07/11 09:25' data-short='15 yr'>July 4, 2011</time> by kennysarmy</strong> </span> </div> </div> </div> </div> </article> <a id='findComment-683690'></a> <a id='comment-683690'></a> <article id='elComment_683690' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/289-kennysarmy/" rel="nofollow" data-ipsHover 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class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <p>When I run cscript ospp.vbs /dstatusall on one of my clients which has Office 2010 on it returns:</p><p> </p><p> C:\Program Files\Microsoft Office\Office14>cscript ospp.vbs /dstatusall</p><p> Microsoft ® Windows Script Host Version 5.7</p><p> Copyright © Microsoft Corporation. All rights reserved.</p><p> </p><p> ---Processing--------------------------</p><p> ---------------------------------------</p><p> SKU ID: 191301d3-a579-428c-b0c7-d7988500f9e3</p><p> LICENSE NAME: Office 14, OfficeProPlusAcad-MAK edition</p><p> LICENSE DESCRIPTION: Office 14, RETAIL channel</p><p> LICENSE STATUS: ---UNLICENSED---</p><p> ERROR CODE: 0xC004F014</p><p> ERROR DESCRIPTION: The Software Licensing Service reported that the product key</p><p> is not available.</p><p> ---------------------------------------</p><p> SKU ID: 6f327760-8c5c-417c-9b61-836a98287e0c</p><p> LICENSE NAME: Office 14, OfficeProPlus-KMS_Client edition</p><p> LICENSE DESCRIPTION: Office 14, VOLUME_KMSCLIENT channel</p><p> LICENSE STATUS: ---LICENSED---</p><p> ERROR CODE: 0 as licensed</p><p> Last 5 characters of installed product key: H3GVB</p><p> REMAINING GRACE: 177 days (254956 minute(s) before expiring)</p><p> ---------------------------------------</p><p> SKU ID: fdf3ecb9-b56f-43b2-a9b8-1b48b6bae1a7</p><p> LICENSE NAME: Office 14, OfficeProPlus-MAK edition</p><p> LICENSE DESCRIPTION: Office 14, RETAIL channel</p><p> LICENSE STATUS: ---UNLICENSED---</p><p> ERROR CODE: 0xC004F014</p><p> ERROR DESCRIPTION: The Software Licensing Service reported that the product key</p><p> is not available.</p><p> ---------------------------------------</p><p> ---------------------------------------</p><p> ---Exiting-----------------------------</p><p> </p><p> C:\Program Files\Microsoft Office\Office14></p> </div> </div> </div> </div> </article> <a id='findComment-683695'></a> <a id='comment-683695'></a> <article id='elComment_683695' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/289-kennysarmy/" 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class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <p>This is the KMS return:</p><p> </p><p> <a class="ipsAttachLink ipsAttachLink_image" href="https://www.edugeek.net/uploads/monthly_2011_07/stuck10.jpg.08c37614aacc3ee00e25d526bbe83c8d.jpg" data-fileid="8925" data-fileext="jpg" rel=""><img data-fileid="8925" class="ipsImage ipsImage_thumbnailed" alt="stuck10.jpg" data-src="https://www.edugeek.net/uploads/monthly_2011_07/stuck10.jpg.08c37614aacc3ee00e25d526bbe83c8d.jpg" src="https://www.edugeek.net/applications/core/interface/js/spacer.png"></a></p> </div> </div> </div> </div> </article> <a id='findComment-683699'></a> <a id='comment-683699'></a> <article id='elComment_683699' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div 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class='ipsList_reset ipsFlex ipsFlex-jc:end ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> <li><strong class="ipsBadge ipsBadge_large ipsComment_authorBadge">Author</strong></li> </ul> </div> <ul class='ipsList_reset ipsComment_tools'> <li> <a style="padding: 4px;" onclick="toggleTextColour('683699');" href='' ref='nofollow' class='ipsComment_ellipsis' title='Change post background colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_683699_menu' class='ipsComment_ellipsis' id='elControls_683699' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-683699_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_683699_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2011-07-04T09:29:36Z' title='04/07/11 09:29' data-short='15 yr'>July 4, 2011</time> <span class='ipsResponsive_hidePhone'> </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <blockquote data-ipsquote="" class="ipsQuote" data-ipsquote-username="jamesreedersmith" data-cite="jamesreedersmith" data-ipsquote-contentapp="forums" data-ipsquote-contenttype="forums" data-ipsquote-contentid="73365" data-ipsquote-contentclass="forums_Topic"><div>Looks like a dodgy install media - or is a home version.</div></blockquote><p> </p><p> EH?</p><p> </p><p> We downloaded the MSI for office from the MS site when we got our agreement through.</p><p> The install works, the application works, even the clients say they are activated - just the count on the KMS does not budge from 10.</p> </div> </div> </div> </div> </article> <a id='findComment-683709'></a> <a id='comment-683709'></a> <article id='elComment_683709' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/289-kennysarmy/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/289-kennysarmy/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to kennysarmy's profile"> <img src='https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg' alt='kennysarmy' loading="lazy"> </a> </div> </div> <div class='cAuthorPane_content'> <h3 class='ipsType_sectionHead cAuthorPane_author ipsType_break ipsType_blendLinks ipsFlex ipsFlex-ai:center'> <a href='https://www.edugeek.net/profile/289-kennysarmy/' rel="nofollow" data-ipsHover data-ipsHover-width='370' 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ipsType_medium'> <div class='ipsComment_meta ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:between ipsFlex-fd:row-reverse'> <div class='ipsType_light ipsType_reset ipsType_blendLinks ipsComment_toolWrap'> <div class='ipsResponsive_hidePhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-jc:end ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> <li><strong class="ipsBadge ipsBadge_large ipsComment_authorBadge">Author</strong></li> </ul> </div> <ul class='ipsList_reset ipsComment_tools'> <li> <a style="padding: 4px;" onclick="toggleTextColour('683709');" href='' ref='nofollow' class='ipsComment_ellipsis' title='Change post background colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_683709_menu' class='ipsComment_ellipsis' id='elControls_683709' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-683709_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_683709_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2011-07-04T09:39:04Z' title='04/07/11 09:39' data-short='15 yr'>July 4, 2011</time> <span class='ipsResponsive_hidePhone'> </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <p>Does this look OK when run from one of our clients????</p><p> </p><p> </p><p> C:\Program Files\Microsoft Office\Office14>cscript ospp.vbs /dhistorykms</p><p> Microsoft ® Windows Script Host Version 5.7</p><p> Copyright © Microsoft Corporation. All rights reserved.</p><p> </p><p> ---Processing--------------------------</p><p> ---------------------------------------</p><p> Searching for KMS activation events on machine: 6B675</p><p> Event ID: 12288</p><p> </p><p> Coordinated Universal Time Written: 07/01/2011 11:30:55</p><p> ERROR/HOST: 0x00000000, 0x00000000, kms1.curriculum.local</p><p> ERROR DESCRIPTION: N/A</p><p> ---------------------------------------</p><p> ---------------------------------------</p><p> ---Exiting-----------------------------</p><p> </p><p> C:\Program Files\Microsoft Office\Office14></p> </div> </div> </div> </div> </article> <a id='findComment-683841'></a> <a id='comment-683841'></a> <article id='elComment_683841' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/289-kennysarmy/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/289-kennysarmy/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to kennysarmy's profile"> <img src='https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg' alt='kennysarmy' loading="lazy"> </a> </div> </div> <div class='cAuthorPane_content'> <h3 class='ipsType_sectionHead cAuthorPane_author ipsType_break ipsType_blendLinks ipsFlex ipsFlex-ai:center'> <a href='https://www.edugeek.net/profile/289-kennysarmy/' rel="nofollow" data-ipsHover data-ipsHover-width='370' data-ipsHover-target='https://www.edugeek.net/profile/289-kennysarmy/?do=hovercard&referrer=https%253A%252F%252Fwww.edugeek.net%252Fforums%252Ftopic%252F73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough%252F' title="Go to kennysarmy's profile" class="ipsType_break"><span 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class="ipsType_break">kennysarmy</a></strong> </h3> <ul class='cAuthorPane_info ipsList_reset'> <li data-role='photo' class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/289-kennysarmy/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/289-kennysarmy/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to kennysarmy's profile"> <img src='https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg' alt='kennysarmy' loading="lazy"> </a> </div> </li> <li data-role='group'><span style="color: #0066FF;">Edu Supporters</span></li> <li data-role='group-icon'><img src='https://www.edugeek.net/uploads/monthly_2025_03/rank_supporter.png.face2a497d955114de444bd733735b16.png' alt='' class='cAuthorGroupIcon'></li> <li data-role='stats' class='ipsMargin_top'> <ul class="ipsList_reset ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:center ipsGap_row:2 cAuthorPane_stats"> <li> <a href="https://www.edugeek.net/profile/289-kennysarmy/content/" rel="nofollow" title="6,514 posts" data-ipsTooltip class="ipsType_blendLinks"> <i class="fa fa-comment"></i> 6.5k </a> </li> </ul> </li> </ul> </aside> <div class='ipsColumn ipsColumn_fluid ipsMargin:none'> <div id='comment-683841_wrap' data-controller='core.front.core.comment' data-commentApp='forums' data-commentType='forums' data-commentID="683841" data-quoteData='{"userid":289,"username":"kennysarmy","timestamp":1309780042,"contentapp":"forums","contenttype":"forums","contentid":73365,"contentclass":"forums_Topic","contentcommentid":683841}' class='ipsComment_content ipsType_medium'> <div class='ipsComment_meta ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:between ipsFlex-fd:row-reverse'> <div class='ipsType_light ipsType_reset ipsType_blendLinks ipsComment_toolWrap'> <div class='ipsResponsive_hidePhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-jc:end ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> <li><strong class="ipsBadge ipsBadge_large ipsComment_authorBadge">Author</strong></li> </ul> </div> <ul class='ipsList_reset ipsComment_tools'> <li> <a style="padding: 4px;" onclick="toggleTextColour('683841');" href='' ref='nofollow' class='ipsComment_ellipsis' title='Change post background colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_683841_menu' class='ipsComment_ellipsis' id='elControls_683841' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-683841_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_683841_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2011-07-04T11:47:22Z' title='04/07/11 11:47' data-short='15 yr'>July 4, 2011</time> <span class='ipsResponsive_hidePhone'> </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <p>Installed VAMT2 again on a virtual win7 PC and now seems to be working:</p><p> Checked a room 6A8 and seems to tell me that the Office 2010 install is licenced - </p><p> </p><p> <a class="ipsAttachLink ipsAttachLink_image" href="https://www.edugeek.net/uploads/monthly_2011_07/vamt.jpg.da8a0bfac872fcaeba3e12ba8a0264f4.jpg" data-fileid="8928" data-fileext="jpg" rel=""><img data-fileid="8928" class="ipsImage ipsImage_thumbnailed" alt="vamt.jpg" data-src="https://www.edugeek.net/uploads/monthly_2011_07/vamt.jpg.da8a0bfac872fcaeba3e12ba8a0264f4.jpg" src="https://www.edugeek.net/applications/core/interface/js/spacer.png"></a></p><p> </p><p> </p><p> There are more than 10 PC's listed...yet still KMS only reports 10 activated..</p> </div> </div> </div> </div> </article> <a id='findComment-683887'></a> <a id='comment-683887'></a> <article id='elComment_683887' class='cPost ipsBox ipsResponsive_pull ipsComment ipsComment_parent ipsClearfix ipsClear ipsColumns ipsColumns_noSpacing ipsColumns_collapsePhone '> <div class='cAuthorPane_mobile ipsResponsive_showPhone'> <div class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/289-kennysarmy/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/289-kennysarmy/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to kennysarmy's profile"> <img src='https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg' alt='kennysarmy' loading="lazy"> </a> </div> </div> <div class='cAuthorPane_content'> <h3 class='ipsType_sectionHead cAuthorPane_author ipsType_break ipsType_blendLinks ipsFlex ipsFlex-ai:center'> <a href='https://www.edugeek.net/profile/289-kennysarmy/' rel="nofollow" data-ipsHover data-ipsHover-width='370' data-ipsHover-target='https://www.edugeek.net/profile/289-kennysarmy/?do=hovercard&referrer=https%253A%252F%252Fwww.edugeek.net%252Fforums%252Ftopic%252F73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough%252F' title="Go to kennysarmy's profile" class="ipsType_break"><span style="color: #0066FF;">kennysarmy</span></a> </h3> <div class='ipsType_light ipsType_reset'> <a href='https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#findComment-683887' rel="nofollow" class='ipsType_blendLinks'>Posted <time datetime='2011-07-04T12:42:27Z' title='04/07/11 12:42' data-short='15 yr'>July 4, 2011</time></a> </div> </div> </div> <aside class='ipsComment_author cAuthorPane ipsColumn ipsColumn_medium ipsResponsive_hidePhone'> <h3 class='ipsType_sectionHead cAuthorPane_author ipsType_blendLinks ipsType_break'><strong> <a href='https://www.edugeek.net/profile/289-kennysarmy/' rel="nofollow" data-ipsHover data-ipsHover-width='370' data-ipsHover-target='https://www.edugeek.net/profile/289-kennysarmy/?do=hovercard&referrer=https%253A%252F%252Fwww.edugeek.net%252Fforums%252Ftopic%252F73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough%252F' title="Go to kennysarmy's profile" class="ipsType_break">kennysarmy</a></strong> </h3> <ul class='cAuthorPane_info ipsList_reset'> <li data-role='photo' class='cAuthorPane_photo'> <div class='cAuthorPane_photoWrap'> <a href="https://www.edugeek.net/profile/289-kennysarmy/" rel="nofollow" data-ipsHover data-ipsHover-width="370" data-ipsHover-target="https://www.edugeek.net/profile/289-kennysarmy/?do=hovercard" class="ipsUserPhoto ipsUserPhoto_large" title="Go to kennysarmy's profile"> <img src='https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg' alt='kennysarmy' loading="lazy"> </a> </div> </li> <li data-role='group'><span style="color: #0066FF;">Edu Supporters</span></li> <li data-role='group-icon'><img src='https://www.edugeek.net/uploads/monthly_2025_03/rank_supporter.png.face2a497d955114de444bd733735b16.png' alt='' class='cAuthorGroupIcon'></li> <li data-role='stats' class='ipsMargin_top'> <ul class="ipsList_reset ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:center ipsGap_row:2 cAuthorPane_stats"> <li> <a href="https://www.edugeek.net/profile/289-kennysarmy/content/" rel="nofollow" title="6,514 posts" data-ipsTooltip class="ipsType_blendLinks"> <i class="fa fa-comment"></i> 6.5k </a> </li> </ul> </li> </ul> </aside> <div class='ipsColumn ipsColumn_fluid ipsMargin:none'> <div id='comment-683887_wrap' data-controller='core.front.core.comment' data-commentApp='forums' data-commentType='forums' data-commentID="683887" data-quoteData='{"userid":289,"username":"kennysarmy","timestamp":1309783347,"contentapp":"forums","contenttype":"forums","contentid":73365,"contentclass":"forums_Topic","contentcommentid":683887}' class='ipsComment_content ipsType_medium'> <div class='ipsComment_meta ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:between ipsFlex-fd:row-reverse'> <div class='ipsType_light ipsType_reset ipsType_blendLinks ipsComment_toolWrap'> <div class='ipsResponsive_hidePhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-jc:end ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> <li><strong class="ipsBadge ipsBadge_large ipsComment_authorBadge">Author</strong></li> </ul> </div> <ul class='ipsList_reset ipsComment_tools'> <li> <a style="padding: 4px;" onclick="toggleTextColour('683887');" href='' ref='nofollow' class='ipsComment_ellipsis' title='Change post background colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_683887_menu' class='ipsComment_ellipsis' id='elControls_683887' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-683887_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_683887_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2011-07-04T12:42:27Z' title='04/07/11 12:42' data-short='15 yr'>July 4, 2011</time> <span class='ipsResponsive_hidePhone'> </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <p>Could this be the answer:</p><p> </p><p> <a href="http://social.technet.microsoft.com/Forums/en-US/officevolact/thread/c3331743-cba2-4d92-88aa-9633ac74793a/" rel="external nofollow">Office 2010 KMS current count remain at 10</a></p> </div> </div> </div> </div> </article> <ul class="ipsTopicMeta"> <li class="ipsTopicMeta__item ipsTopicMeta__item--time"> 3 weeks later... </li> </ul> <a id='findComment-692801'></a> <a id='comment-692801'></a> <article id='elComment_692801' class='cPost 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class='ipsComment_meta ipsType_light ipsFlex ipsFlex-ai:center ipsFlex-jc:between ipsFlex-fd:row-reverse'> <div class='ipsType_light ipsType_reset ipsType_blendLinks ipsComment_toolWrap'> <div class='ipsResponsive_hidePhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-jc:end ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> </ul> </div> <ul class='ipsList_reset ipsComment_tools'> <li> <a style="padding: 4px;" onclick="toggleTextColour('692801');" href='' ref='nofollow' class='ipsComment_ellipsis' title='Change post background colour' data-ipsMenu><img src="https://awscdn.cdngeek.com/img/b/colour_switch.png" width="15" height="15"></a> </li> <li> <a href='#elControls_692801_menu' class='ipsComment_ellipsis' id='elControls_692801' title='More options...' data-ipsMenu data-ipsMenu-appendTo='#comment-692801_wrap'><i class='fa fa-ellipsis-h'></i></a> <ul id='elControls_692801_menu' class='ipsMenu ipsMenu_narrow ipsHide'> </ul> </li> </ul> </div> <div class='ipsType_reset ipsResponsive_hidePhone'> Posted <time datetime='2011-07-21T05:40:01Z' title='21/07/11 05:40' data-short='15 yr'>July 21, 2011</time> <span class='ipsResponsive_hidePhone'> </span> </div> </div> <div class='cPost_contentWrap'> <div data-role='commentContent' class='ipsType_normal ipsType_richText ipsPadding_bottom ipsContained' data-controller='core.front.core.lightboxedImages'> <blockquote data-ipsquote="" class="ipsQuote" data-ipsquote-username="kennysarmy" data-cite="kennysarmy" data-ipsquote-contentapp="forums" data-ipsquote-contenttype="forums" data-ipsquote-contentid="73365" data-ipsquote-contentclass="forums_Topic"><div>Installed VAMT2 again on a virtual win7 PC and now seems to be working:<p> Checked a room 6A8 and seems to tell me that the Office 2010 install is licenced - </p><p> </p><p> [ATTACH=CONFIG]10641[/ATTACH]</p><p> </p><p> </p><p> There are more than 10 PC's listed...yet still KMS only reports 10 activated..</p></div></blockquote><p> </p><p> Hello,</p><p> </p><p> I sorted our schools KMS out yesterday for windows 7 and office2010, it is a bit confusing in places and the documentation isnt brilliantly explanative for the process.</p><p> </p><p> Its worth you having a look at this technet post, the bit on the KMS server that you are referring to here I think is the area that can cause confusion according to Microsoft.</p><p> </p><p> <a href="http://technet.microsoft.com/en-us/library/ee939272.aspx" rel="external nofollow">How to troubleshoot the Key Management Service (KMS)</a></p><p> </p><p> You can use VAMT 2 to do the KMS authorisation once you have the workstations selected.</p><p> </p><p> Its also worth adding here though not related directly to what your going through, that you need to also enable the KMS on the servers firewall and check that setting, I didn't and spent a while scratching my head, wondering why everything was in place but none of the clients were able to authenticate, before the eureka moment.</p><p> </p><p> Hope this helps 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ips.setSetting( 'date_first_day', jQuery.parseJSON('0') ); ips.setSetting( 'ipb_url_filter_option', jQuery.parseJSON('"none"') ); ips.setSetting( 'url_filter_any_action', jQuery.parseJSON('"allow"') ); ips.setSetting( 'bypass_profanity', jQuery.parseJSON('0') ); ips.setSetting( 'emoji_style', jQuery.parseJSON('"native"') ); ips.setSetting( 'emoji_shortcodes', jQuery.parseJSON('true') ); ips.setSetting( 'emoji_ascii', jQuery.parseJSON('true') ); ips.setSetting( 'emoji_cache', jQuery.parseJSON('1742439428') ); ips.setSetting( 'image_jpg_quality', jQuery.parseJSON('85') ); ips.setSetting( 'cloud2', jQuery.parseJSON('false') ); ips.setSetting( 'isAnonymous', jQuery.parseJSON('false') ); </script> <script type='application/ld+json'> { "name": "Office 2010 Activating...but KMS count on server does nt seem high enough !", "headline": "Office 2010 Activating...but KMS count on server does nt seem high enough !", "text": "A few weeks ago we upgraded a suite of XP/Office 2003 to windows 7/Office 2010 \u00a0 \nUnfortunately we had the wrong key embedded in the image so we\u0027ve run the following on each workstation: \u00a0 \nChange product key to : Office Professional Plus 2010 \nVYBBJ-TRJPB-QFQRF-QFT4D-H3GVB \nUse add remove programs... \u00a0 \nrearm Office 2010 installation \nRun C:\\Program Files\\Common Files\\Microsoft Shared\\OfficeSoftwareProtectionPlatform\\ospprearm.exe \u00a0 \n@ C:\\Program Files\\Microsoft Office\\Office14\u0026gt; run \"cscript ospp.vbs /act\" \u00a0 \nWe\u0027ve checked that the CMID is different on each PC with the /dcmid command and that when opening any office application it is saying it is activated. \u00a0 \u00a0 \nI\u0027ve amended our network install folder for office 2010 and now changed the key to the correct one and one-off installs also activate successfully and generate a unique CMID. \u00a0 \nHOWEVER, \nI\u0027ve just checked on our KMS server with the command : slmgr / dlv \u00a0 \nand our current count for Office 2010 is only 10 even though we now have Office 2010 installed on around 70 workstations. \u00a0 \nShould I be worried even though each PC with office 2010 is now saying it\u0027s activated? \u00a0 \nMy KMS server is Windows Server 2003. \nAre there any commands I can run on the KMS server to see past activations and check which machines are currently the \"ten\"? ", "dateCreated": "2011-07-01T14:42:41+0000", "datePublished": "2011-07-01T14:42:41+0000", "dateModified": "2011-07-21T05:40:01+0000", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "interactionStatistic": [ { "@type": "InteractionCounter", "interactionType": "http://schema.org/ViewAction", "userInteractionCount": 36011 }, { "@type": "InteractionCounter", "interactionType": "http://schema.org/CommentAction", "userInteractionCount": 16 }, { "@type": "InteractionCounter", "interactionType": "http://schema.org/FollowAction", "userInteractionCount": 6 } ], "@context": "http://schema.org", "@type": "DiscussionForumPosting", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/", "isPartOf": { "@id": "https://www.edugeek.net/#website" }, "publisher": { "@id": "https://www.edugeek.net/#organization", "member": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" } }, "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/", "discussionUrl": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/", "mainEntityOfPage": { "@type": "WebPage", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/" }, "pageStart": 1, "pageEnd": 1, "comment": [ { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683080", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683080", "author": { "@type": "Person", "name": "mac_shinobi", "image": "https://www.edugeek.net/uploads/monthly_2025_03/avatar224_10.thumb.gif.44a3f027ecf29cfec7cea6f2cc3dfe3c.gif", "url": "https://www.edugeek.net/profile/221-mac_shinobi/" }, "dateCreated": "2011-07-01T14:59:46+0000", "text": "Not sure if this is of any help or use but when doing a client install of office 2010 out our place I had to \u00a0 \n1. Flush and re register dns ( ipconfig /flushdns and ipconfig /registerdns ) which is the equivelant of doing a repair on the connection ( a repair does a few more things which may help ) \u00a0 \n2. Run As on the setup.exe / msi as a domain admin ( right click on installer file --\u0026gt; run as --\u0026gt; enter in domain admin credentials ) \u00a0 \nIf I did not do both of the above then it gave me an error relating to an xml file but it was not the xml file it was the fact that the client could not reach or communicate with the kms server. ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683094", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683094", "author": { "@type": "Person", "name": "teejay", "image": "https://www.edugeek.net/uploads/monthly_2025_03/1501_1701281988459a5b9256fbd.thumb.gif.ae154dc938134720eb618ebf89adf64e.gif", "url": "https://www.edugeek.net/profile/6255-teejay/" }, "dateCreated": "2011-07-01T15:19:19+0000", "text": "Download and install VAMT 2 and use it to scan your network to check the licence keys are ok on your machines. You can then use it to re-activate those that are having problems.", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683110", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683110", "author": { "@type": "Person", "name": "SHimmer45", "image": "https://www.edugeek.net/applications/core/interface/email/default_photo.png", "url": "https://www.edugeek.net/profile/26260-shimmer45/" }, "dateCreated": "2011-07-01T15:39:05+0000", "text": "we have just started using KMS licensing on a server and i did notice an odity, we have a couple of Win 7 clients on the network, the KMS was setup ok but the server wasnt being reached from the clients, turned out that one of the Win 7 boxes had registered itself in DNS as the KMS host for the network. \u00a0 \nhad to manually edit the KMS entry in DNS to reflect the correct location. ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683118", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683118", "author": { "@type": "Person", "name": "glennda", "image": "https://www.edugeek.net/uploads/monthly_2025_03/avatar15311_3.thumb.gif.eef893b3777f53f5dc57ef2b48d1cd85.gif", "url": "https://www.edugeek.net/profile/13842-glennda/" }, "dateCreated": "2011-07-01T15:53:14+0000", "text": "if you have made an image with office on it you may need to re-arm office 2010 for KMS count \u00a0 \ni had that problem! ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683637", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683637", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T08:33:53+0000", "text": "Installed VAMT2 on my workstation and tried to discover a few machines - attached is what I get \u00a0 \n ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683640", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683640", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T08:37:01+0000", "text": "Here are a couple of entries from Event Viewer on our KMS Server: \nEvent Type:\tInformation \nEvent Source:\tKmsRequests \nEvent Category:\tNone \nEvent ID:\t12290 \nDate:\t\t30/06/2011 \nTime:\t\t11:43:12 \nUser:\t\tN/A \nComputer:\tKMS1 \nDescription: \nAn activation request has been processed. \nInfo: \n0x0,5,2A304-2011-06.curriculum.local,4a417e72-5f48-4c17-ae64-e164027fa9ca,2011/6/30 10:43,0,3,43199,6f327760-8c5c-417c-9b61-836a98287e0c \u00a0 \nFor more information, see Help and Support Center at Events and Errors Message Center: Basic Search. \u00a0 \u00a0 \nEvent Type:\tInformation \nEvent Source:\tKmsRequests \nEvent Category:\tNone \nEvent ID:\t12290 \nDate:\t\t30/06/2011 \nTime:\t\t11:53:10 \nUser:\t\tN/A \nComputer:\tKMS1 \nDescription: \nAn activation request has been processed. \nInfo: \n0x0,5,2A305-2011-06.curriculum.local,b795d541-6d6d-4a6d-80b6-117318617976,2011/6/30 10:53,0,2,43200,6f327760-8c5c-417c-9b61-836a98287e0c \u00a0 \nFor more information, see Help and Support Center at Events and Errors Message Center: Basic Search. ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683642", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683642", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T08:37:48+0000", "text": "Yes please see original post, we are doing: \nrearm Office 2010 installation \nRun C:\\Program Files\\Common Files\\Microsoft Shared\\OfficeSoftwareProtectionPlatform\\ospprearm. exe \nAs we set-up each PC. ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683665", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683665", "author": { "@type": "Person", "name": "jamesreedersmith", "image": "https://www.edugeek.net/uploads/monthly_2025_03/avatar18007_2.thumb.gif.c303afd72bb1aad124c0db1ea358cd05.gif", "url": "https://www.edugeek.net/profile/16116-jamesreedersmith/" }, "dateCreated": "2011-07-04T08:53:38+0000", "text": "Looks like a dodgy install media - or is a home version.", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683669", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683669", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T08:57:33+0000", "text": "This is my unattend.xml file in case this is relevant: \u00a0 \n \n \n \n \n \n en-gb \n \n \n \n \n \n Never \n \n true \n Balcarras \n \n \n \n \n \n \n true \n Work \n 2 \n \n \n \n bAA0ADIAADcAMgA4ABvAHIAUABhAHMAcwB3AG8AcgBkAA== \n false \n \n \n \n \n bAA0ADIANAAAAYQBzAHMAdwBvAHIAZAA= \n false \n \n initial user \n balcarras user \n Administrators;Users; \n balcarras \n \n \n \n balcarras \n balcarras \n false \n GMT Standard Time \n \n \n 1 \n cmd /c del c:\\windows\\panther\\unattend.xml \n \n \n \n \n \n ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683690", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683690", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T09:21:20+0000", "text": "When I run cscript ospp.vbs /dstatusall on one of my clients which has Office 2010 on it returns: \u00a0 \nC:\\Program Files\\Microsoft Office\\Office14\u0026gt;cscript ospp.vbs /dstatusall \nMicrosoft \u00ae Windows Script Host Version 5.7 \nCopyright \u00a9 Microsoft Corporation. All rights reserved. \u00a0 \n---Processing-------------------------- \n--------------------------------------- \nSKU ID: 191301d3-a579-428c-b0c7-d7988500f9e3 \nLICENSE NAME: Office 14, OfficeProPlusAcad-MAK edition \nLICENSE DESCRIPTION: Office 14, RETAIL channel \nLICENSE STATUS: ---UNLICENSED--- \nERROR CODE: 0xC004F014 \nERROR DESCRIPTION: The Software Licensing Service reported that the product key \nis not available. \n--------------------------------------- \nSKU ID: 6f327760-8c5c-417c-9b61-836a98287e0c \nLICENSE NAME: Office 14, OfficeProPlus-KMS_Client edition \nLICENSE DESCRIPTION: Office 14, VOLUME_KMSCLIENT channel \nLICENSE STATUS: ---LICENSED--- \nERROR CODE: 0 as licensed \nLast 5 characters of installed product key: H3GVB \nREMAINING GRACE: 177 days (254956 minute(s) before expiring) \n--------------------------------------- \nSKU ID: fdf3ecb9-b56f-43b2-a9b8-1b48b6bae1a7 \nLICENSE NAME: Office 14, OfficeProPlus-MAK edition \nLICENSE DESCRIPTION: Office 14, RETAIL channel \nLICENSE STATUS: ---UNLICENSED--- \nERROR CODE: 0xC004F014 \nERROR DESCRIPTION: The Software Licensing Service reported that the product key \nis not available. \n--------------------------------------- \n--------------------------------------- \n---Exiting----------------------------- \u00a0 \nC:\\Program Files\\Microsoft Office\\Office14\u0026gt; ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683695", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683695", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T09:28:27+0000", "text": "This is the KMS return: \u00a0 \n ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683699", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683699", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T09:29:36+0000", "text": "EH? \u00a0 \nWe downloaded the MSI for office from the MS site when we got our agreement through. \nThe install works, the application works, even the clients say they are activated - just the count on the KMS does not budge from 10. ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683709", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683709", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T09:39:04+0000", "text": "Does this look OK when run from one of our clients???? \u00a0 \u00a0 \nC:\\Program Files\\Microsoft Office\\Office14\u0026gt;cscript ospp.vbs /dhistorykms \nMicrosoft \u00ae Windows Script Host Version 5.7 \nCopyright \u00a9 Microsoft Corporation. All rights reserved. \u00a0 \n---Processing-------------------------- \n--------------------------------------- \nSearching for KMS activation events on machine: 6B675 \nEvent ID: 12288 \u00a0 \nCoordinated Universal Time Written: 07/01/2011 11:30:55 \nERROR/HOST: 0x00000000, 0x00000000, kms1.curriculum.local \nERROR DESCRIPTION: N/A \n--------------------------------------- \n--------------------------------------- \n---Exiting----------------------------- \u00a0 \nC:\\Program Files\\Microsoft Office\\Office14\u0026gt; ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683841", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683841", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T11:47:22+0000", "text": "Installed VAMT2 again on a virtual win7 PC and now seems to be working: \nChecked a room 6A8 and seems to tell me that the Office 2010 install is licenced - \u00a0 \n \u00a0 \u00a0 \nThere are more than 10 PC\u0027s listed...yet still KMS only reports 10 activated.. ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683887", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-683887", "author": { "@type": "Person", "name": "kennysarmy", "image": "https://www.edugeek.net/uploads/monthly_2026_06/avatar.thumb.jpg.727de912d5aa0137ba69a4da81292145.jpg", "url": "https://www.edugeek.net/profile/289-kennysarmy/" }, "dateCreated": "2011-07-04T12:42:27+0000", "text": "Could this be the answer: \u00a0 \nOffice 2010 KMS current count remain at 10 ", "upvoteCount": 0 }, { "@type": "Comment", "@id": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-692801", "url": "https://www.edugeek.net/forums/topic/73365-office-2010-activatingbut-kms-count-on-server-does-nt-seem-high-enough/#comment-692801", "author": { "@type": "Person", "name": "rich_tech", "image": "https://www.edugeek.net/uploads/monthly_2025_03/avatar36398_5.thumb.gif.6d724fe84d6e929c8035a8fe025314bf.gif", "url": "https://www.edugeek.net/profile/32239-rich_tech/" }, "dateCreated": "2011-07-21T05:40:01+0000", "text": "Hello, \u00a0 \nI sorted our schools KMS out yesterday for windows 7 and office2010, it is a bit confusing in places and the documentation isnt brilliantly explanative for the process. \u00a0 \nIts worth you having a look at this technet post, the bit on the KMS server that you are referring to here I think is the area that can cause confusion according to Microsoft. \u00a0 \nHow to troubleshoot the Key Management Service (KMS) \u00a0 \nYou can use VAMT 2 to do the KMS authorisation once you have the workstations selected. \u00a0 \nIts also worth adding here though not related directly to what your going through, that you need to also enable the KMS on the servers firewall and check that setting, I didn\u0027t and spent a while scratching my head, wondering why everything was in place but none of the clients were able to authenticate, before the eureka moment. \u00a0 \nHope this helps anyway \u00a0 \nRichard ", "upvoteCount": 0 } ] } </script> <script type='application/ld+json'> { "@context": "http://www.schema.org", "publisher": "https://www.edugeek.net/#organization", "@type": "WebSite", "@id": "https://www.edugeek.net/#website", "mainEntityOfPage": "https://www.edugeek.net/", "name": "EduGeek.net", "url": "https://www.edugeek.net/", "potentialAction": { "type": "SearchAction", "query-input": "required name=query", "target": "https://www.edugeek.net/search/?q={query}" }, "inLanguage": [ { "@type": "Language", "name": "English (UK)", "alternateName": "en-GB" } ] } </script> <script type='application/ld+json'> { "@context": "http://www.schema.org", "@type": "Organization", "@id": "https://www.edugeek.net/#organization", "mainEntityOfPage": "https://www.edugeek.net/", "name": "EduGeek.net", "url": "https://www.edugeek.net/", "logo": { "@type": "ImageObject", "@id": "https://www.edugeek.net/#logo", "url": "https://www.edugeek.net/uploads/monthly_2026_04/b1_bl2.png.765c4ee71dddd5562729979318a97d8f.png" }, "sameAs": [ "https://www.linkedin.com/company/edugeek/", "https://x.com/EduGeek", "https://bsky.app/profile/edugeek.net", "https://www.facebook.com/edugeek.net/" ] } </script> <script type='application/ld+json'> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "name": "Forums", "@id": "https://www.edugeek.net/forums/" } }, { "@type": "ListItem", "position": 2, "item": { "name": "Technical", "@id": "https://www.edugeek.net/forums/forum/3-technical/" } }, { "@type": "ListItem", "position": 3, "item": { "name": "Licensing Questions", "@id": "https://www.edugeek.net/forums/forum/159-licensing-questions/" } }, { "@type": "ListItem", "position": 4, "item": { "name": "Office 2010 Activating...but KMS count on server does nt seem high enough !" } } ] } </script> <script type='application/ld+json'> { "@context": "http://schema.org", "@type": "ContactPage", "url": "https://www.edugeek.net/contact/" } </script> <script type='text/javascript'> (() => { let gqlKeys = []; 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