Jump to content

Recommended Posts

Posted

Hi all

 

Can someone explain this...

 

I look after the curriculum network and the office staff look after their CMISSERVER and EPORTAL.

 

They have setup a link that enables teachers to access EPORTAL from outside the school.

 

They have informed me that they keep getting thrown of their EPORTAL and could I have a look.

 

When I type in their address from home I end up getting an IP Camera with an ip add of 10.4.124.33

 

The ip for eportal is 10.4.124.40 ????????? What is going on

 

Thaanks John

Posted
When I type in their address from home

 

how do you mean?

 

Does it happen intermittently? Are you sure the IP address of the ePortal and the camera are not conflicting?

  • Thanks 1
Posted
Hi all

 

Can someone explain this...

 

I look after the curriculum network and the office staff look after their CMISSERVER and EPORTAL.

 

They have setup a link that enables teachers to access EPORTAL from outside the school.

 

They have informed me that they keep getting thrown of their EPORTAL and could I have a look.

 

When I type in their address from home I end up getting an IP Camera with an ip add of 10.4.124.33

 

The ip for eportal is 10.4.124.40 ????????? What is going on

 

Thaanks John

 

How is it linked to the outside world? Directly served out via HTTPS or via a VPN style connection?

  • Thanks 1
Posted (edited)

Its Https? its just a weblink? just put it on your school website that's what I've done. there shouldn't be any IP addresses

 

it should look like this

https:// your school address .misportal.net/eportal/index.jsp

Edited by stevenlong1985
  • Thanks 1
Posted
When I type in their address from home I end up getting an IP Camera with an ip add of 10.4.124.33

Er... that is a internal/private ip address (10.0.0.0 - 10.255.255.255) so you appear to loading up the webpage for something within your own network (unless you are VPNed onto another network and its sitting there)

  • Thanks 1
Posted
Its Https? its just a weblink? just put it on your school website that's what I've done. there shouldn't be any IP addresses

 

it should look like this

https:// your school address .misportal.net/eportal/index.jsp

The users have been told to use

http://HTTP://eportal.st-philiphoward.derbyshire.sch.uk/index.jsp

 

 

Additionally our main switch died a death and an 8 year old thing is being used at the moment

 

Ta John

Posted
The users have been told to use

http://HTTP://eportal.st-philiphoward.derbyshire.sch.uk/index.jsp

 

 

Additionally our main switch died a death and an 8 year old thing is being used at the moment

 

Ta John

 

Well that link doesn't work, not even a ping, although it does return an IP address of 92.43.71.114 when you look it up.

 

The 10.xx.xx.xx address will be an internal only address which will probably only work within your school or within your LEA if they provide your connectivity. If your connection is provided by your LEA, it may be worth speaking to their support people regarding this external connection as they will be able to tell you what to do to get it working, and the corrrect addresses to visit to get the page up.

 

Mike.

  • Thanks 1
Posted (edited)
Just a point of note, your link should be
http://eportal.st-philiphoward.derbyshire.sch.uk/eportal/index.jsp

You missed the /eportal/ bit out

Edited by themightymrp
Posted (edited)

I dont mean to throw a spanner in the works, but we had the same setup and our county council has told us that we "MUST" use dual authentication for staff accessing eportal.

For students and parents to login apparently they dont need dual auth, so we have installed a 2nd install of eportal with tighter security and no access for staff logins.

 

https://parents.{school}.sch.uk

Edited by ZeroHour

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



×
×
  • Create New...