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Posted

Does anybody have any experience of the awful winsuite desktop control software.

 

If so have you experienced the problem were by destops that are controlled bt Screen manger refuse to load on client machine? I have a school that uses this dreadful programme and certain machine display this problem sometimes a uninsatll and reinstall of winsuite on the client will cure it ... Sometimes not.

 

Any help greatly appreciated.

Posted

Yeah, I've seen this before. It was fixed by doing a clean uninstall then reinstalling Winsuite. I used the following command

 

\\YOURSERVERNAME\RollNT$\Townt.exe /W /UC

 

Then reinstalled as per normal.

 

The usuable uninstall seems to leave all the config files which are probably causing the problem.

 

Seconded that it is awful... Trialing its removal in one school as its causing problems. The only good point (IMO) about Winsuite is the logon box as i'm in Primary's.

 

Craig

Posted

Just proves how such a nasty piece of software was imposed on Norfolk schools by the LEA.

 

I didn't even notice the original poster was from norfolk actually.

 

Welcome also to Craig who's my feeder schools cluster support technician finally got on here then.

 

Ben

Posted

Yeah, nasty software to go with my nasty Elonex hardware too :p

 

Another tip is not to uninstall it from the server as you cannot register it through the county proxy (it didn't fix this problem either). I found a NCC hack in another school though so its a common problem.

 

Hi all, esp Ben, only been about a year... Love the site. Very helpful and got me out of hot spots many a time.

 

Craig

Posted

Hi to all the Norfolk Techs...We are not really all related are we? :wink:

 

This winsuite and Elonex hardware thing does seem to be a Norfolk Issue...

 

Are you people employed by your schools directly or are you LEA (ICT Solutions) techs.

Posted

I'm employed by the school and I have 1 technician in house helping me and Craig out in the field supporting the feeder schools.

 

Previous to having Craig onboard some of the feeders bought in to the overpriced field tech service.

 

elonex were the LEA preferred supplier for hardware so that's why we've been lumped with that and winsuite was their security method.

 

Ben

Posted

Hi all just thought I'd give a different side to the winsuite experience. The early versions were the most awful piece of dodgy software ever built but the latest version is as far as we have experienced very reliable and significantly reduces our tech time as we give all students the exact same desktop plus 1 for adulted, 1 for staff and one for the 6th form.

 

Although I would prefer to go down the vanila route I inherited the system and haven't been able to convince management that there would be a great benefit to the users as unfortunately there is very little concern for our students to experience a real world setup, however the new ICT coordinator is as keen as me to give the kids a taste of what they will encounter when they leave school. So no RM crap or specialist software that they will never encounter we are trying to change their experience so as to prepare them for corparate networks etc. Thank god that the online ks3 testing is not now compulsory as we shall hopefully never put our kids through those poorly designed tests, oh and guess who is behind them RM isn't it?

Our local lea (norfolk) has consistently made the wrong decisions regarding hardware for example Tiny, then Elenox (really badly built switches on their desktops and the power supplys failed after less than 18 months, we had to replace over 50%) broadband is a last becomibg reliable although the speeds are poor in comparision to a leased line (for obvious reasons, contention) no remote access to our network for myself or my techie and the caching server they gave us is so noisy that we have had to house it in a remote cupboard ( although we have now decommissioned it as we are useing our own proxy as we had always done)

 

OK sorry for digressing into a rant about my lea but i'm sure all the norfolk techies could agree on some if not all points and as a final dig at the lea i'll leave you with 2 words ICT SOLUTIONS.

Posted

Trouble is this thread just appears to be us norfolk techies talking to each other :)

 

Do you have the active directory version of winsuite?

 

You can have remote access via neoteris for £1000 p/a and £750 thereafter.

 

Ben

Posted
Hi to all the Norfolk Techs...We are not really all related are we? :wink: .

 

 

.... you're from Norfolk so you probably are all related!!!! :lol: :lol: :lol: <----------- (ducks and runs)

Posted
Hi to all the Norfolk Techs...We are not really all related are we? :wink: .

 

 

.... you're from Norfolk so you probably are all related!!!! :lol: :lol: :lol: <----------- (ducks and runs)

 

Yes but we can type that much quicker with 6 fingers on each hand :wink:

Posted

Yes we are using the active directory version.

 

The problem with neoteris as i understand it is that it only allows access to folders and we want complete remote access to all our systems

Posted

Phil,

 

Neoteris allows you to remote desktop to a server or machine.

 

Plus you can have your intranet forwarded as well.

 

We didn't have the AD version of winsuite only the policy version.

 

Ben

Posted

Hmmm, ICT solutions were telling me that I shouldn't be using 3.5 any more (most likely correct) and should be using 3.51 (prob the AD one) but I should speak to procurement....

 

Thats when it starts to sound expensive, given they've just bought an IT suite with 3.5 licences!!

 

Craig

Posted

From ICT solution I may add...

 

£450 for Dell Optiplex 320's 3gig celeron, gig ram, 80gig HD, 17inch TFT

Then the licences on top... Its a bit steep really...

 

Craig

  • 3 weeks later...
Posted
the main feature of winsuite for me, is the user add tool to active directory,th program works well with windows 2000 server and w 98 clients though, saves writing policies for w 98
Posted
Winsuite is horrid. It screws up so many things in a non-standard way. Vanilla 2003 is definitely the way to go.

 

(Four Norfolk edugeekers in one thread? Is that a record? :))

 

5 now, and I'm hoping to remove WinSuite during Easter Hols.

Posted
the main feature of winsuite for me, is the user add tool to active directory

 

I have written my own script, and there is a whole thread regarding this and other peoples attemps. However, I agree it is a handy feature. You can also export direct from Phoenix (Norfolk people prob know this) I am in the process of removing Winsuite in one of my primaries to great success.

 

I also just found out that I can't prevent kids from locking PC's for some reason. Something the GPO editor solved quickly...

 

Craig

Posted
From ICT solution I may add...

 

£450 for Dell Optiplex 320's 3gig celeron, gig ram, 80gig HD, 17inch TFT

Then the licences on top... Its a bit steep really...

 

Craig

 

Give Gary Hogg at NovaTech a shout. We deal with him for all PC's now. Custom built to your spec if you buy a certain number, but he bends over backwards to help.

 

Gary Hogg - NovaTech - 02392 322535 <- Direct

 

NovaTech

  • 10 months later...
Posted

holy thread resurrection, but to any Norfolkers who are still using Winsuite (probably not as you have sense and have uninstalled it!), we are having issues with it absolutely hating MSOffice.

 

There seems to be a problem with every Office program to date....

 

Publisher won't open as it says low on memory, or hard disk is full....then asks to start in safe mode. Uninstall Winsuite, and all is well again!

 

Word ALWAYS asks to save the "Normal.dot" template when closing work. Numerous files lost as students think they have saved files, but they have saved the template instead

 

Access won't let students create reports/queries and forms

 

Excel decides to open absolutely everything in the students home directory, even though the box in options for "on tart up open..." is empty

 

And before anyone suggests OpenOffice....it's installed, but even that throws up an error message with "Internal Error Detected"

 

Any ideas...apart from the obvious "get rid of the bloody thing!"

 

Yours,

A Very Frustrated ICT Tech!!

  • 2 weeks later...
Posted

Must be the thread to place my first posting in and keep with the Norfick boys :)

 

I support 2 schools near me. Both have winsuite installed (Primaries), not had many problems on either ....yet.

 

However, I have just given two older PC's running XP to one school but cannot get winsuite installed on them.

 

I have connected PC's to network and they see the server fine. But when I run \\server\rollnt$, it comes up with a couple of boxes and then nothing. Left it running for about 10 mins this afternoon to see if it would install.

 

Any help greatly received

 

Gary

  • 1 year later...
Posted
I've been having various issues with winsuite, but my biggest bugbear with NDI tech is that they have not updated any of their winsuite flavours since 2005 and yet they still have the cheek to sell it. whinge whinge, moan moan.:rant:

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