tazz Posted October 7, 2010 Posted October 7, 2010 Hi there Last week a member of staff came in very upset that the screen on her new laptop had cracked. She'd left it unattended in a staff room and then came back to find it cracked. (completely believe she hasn't been careless) so we swapped it. Today, another member of staff has come in with a laptop with exactly the same issue, the crack on the same side of the screen. So, do we have a rouge vandal or a set of dodgey laptops?
tazz Posted October 7, 2010 Author Posted October 7, 2010 Or someone with a fat a...? LOL! Both customers are quite svelt! If it was the PE dept. I wouldn't have been surprised! They treat everything like a rugby ball!
tazz Posted October 14, 2010 Author Posted October 14, 2010 Got another one today - getting very puzzled now.
3s-gtech Posted October 14, 2010 Posted October 14, 2010 Manufacturing defect. There was some buzz on tech forums a couple of weeks ago about this, it's a fault with the machines but good luck proving it to the suppliers!
nanashikun Posted October 24, 2011 Posted October 24, 2011 Hi, @3s-gtech: could you tell me where to find the threads you mentioned ? I have the same issues with my sister's ProBook and I need a bit more information for argumentation against HP Customer Service. Thanks a lot Regards Nanashikun
3s-gtech Posted October 28, 2011 Posted October 28, 2011 12 months on? I can barely remember what I did last week Sorry, without attacking Google in the same way as you would, I can't help.
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