jdupiche Posted October 5, 2010 Posted October 5, 2010 3 times I have saved and closed Activboard, then tried to reopen a file the next day and it is corrupted. How do I prevent this/recover those files?
TRobinson Posted October 5, 2010 Posted October 5, 2010 First up we need to ensure that you are running the latest version of our software > If you are running ActivInspire you can do this by launching ActivInspire and then selecting "help" > "check for updates" Once ActivInspire is up to date I would recommend clearing the local users temp folder (when a flipchart is opened the contents of the flipchart are stored here as well as any changes until the flipchart is saved and ActivInspire is closed so if corruption is occuring it is likely to be to and from the temp folder) Hope this helps
Alis_Klar Posted July 15, 2014 Posted July 15, 2014 what is the path to the temp folder? On the the source (creator) or destination (whiteboard/consumer) PC?
phillyrovers Posted July 15, 2014 Posted July 15, 2014 Hi Alis_Klar, The path to the temp folder mentioned above is as follows: C:\Users\%USERNAME%\AppData\Local\Temp This path is the default on most machines and is the same for both creator and destination PCs. Thank you
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