leco Posted August 11, 2010 Posted August 11, 2010 I have just installed: 1 x Netgear GSM7248-200-EUS and 2 x Netgear GS724TP I have connected each 24 port switch to the 48 port via patch leads. 48 port switch is fine, I've given it a static IP, and it's talking to/taking packets from all the devices I have plugged in. However, the 24 port switches are a different matter. I've also given them static IPs but unless I plug my computer into that switch I cannot communicate with it i.e. no web interface. The same goes for the other 24 port. When I run an IP scan the switches are not listed. If I'm plugged into a switch there are only two IPs. My computer and the switch. What have I missed or doing wrong?
sted Posted August 11, 2010 Posted August 11, 2010 are you trying to connect to it from a hp server by any chance?
leco Posted August 11, 2010 Author Posted August 11, 2010 Not HP but from my custom workstation. I've also tried one of the latops (IBM) with the same result, only the latop and the switch are shown and no network.
sted Posted August 11, 2010 Posted August 11, 2010 id be tempted to try upgrading the netgears firmware as the ones weve used recently have needed it to talk to hp servers may be a similar issue (im not sure on model numbers as its not an issue ive personally had)
leco Posted August 11, 2010 Author Posted August 11, 2010 These are brand spanking new switches, should they need a firmware upgrade so soon?
sted Posted August 11, 2010 Posted August 11, 2010 These are brand spanking new switches, should they need a firmware upgrade so soon? unfortunately yes
leco Posted August 11, 2010 Author Posted August 11, 2010 unfortunately yes Well I should have known, since everything else needs an upgrade as soon as it's installed More homework required methinks.
morganw Posted August 11, 2010 Posted August 11, 2010 You can download something from the Netgear site called 'Smartwizard Discovery' which will scan for switches and check that the IP addresses are valid. If you have power cuts you'll need this to identify which switches have reset and come back without a valid IP address.
leco Posted August 11, 2010 Author Posted August 11, 2010 Thanks I have that already on my workstation - it doesn't find either switch unless my machine is plugged in to the switch. Then it finds the switch that I am plugged in to.
cpjitservices Posted August 12, 2010 Posted August 12, 2010 try enabling SNMP on the switches as a bit of daft, that may just work.
leco Posted August 12, 2010 Author Posted August 12, 2010 try enabling SNMP on the switches as a bit of daft, that may just work. Why might that work? Maybe because they'd be talking to the other switch on a different channel perhaps? I'll give it a try tomorrow anyway, thanks.
RobMongoose Posted August 12, 2010 Posted August 12, 2010 Have you checked to see if there are any settings that would specify which ports are used as trunking? I have seen switches that did similarly irritating things for this reason before.
leco Posted August 12, 2010 Author Posted August 12, 2010 Trunking meaning that some ports may or can be set for switch to switch?
john Posted August 15, 2010 Posted August 15, 2010 trunking meaning joining more than one port together to boost performance. If they are dual personality ports IE some shared with the fibre SFP ones avoid using them as despite the fibre SFPs being empty I have known the copper ports be a bit weird at times!
leco Posted August 15, 2010 Author Posted August 15, 2010 Ah tight, thanks. There are some fibre ports but I'm not using them.
john Posted August 15, 2010 Posted August 15, 2010 On those switches avoid the last 2 ports then as they are dual personality ones, so put your uplinks into ports 21 and 22 etc leaving 23 and 24 empty as they are shared with the fibre ports that your not using to see if that helps. You also don't need cross over cables just straight ones.
leco Posted August 15, 2010 Author Posted August 15, 2010 The cables are in port 22 on the smart switches to 41 and 43 on the managed. All of the switches purport to "know" what kind of cable is plugged in. However, as that may not be the case, how do I tell if I've got straight or cross-over patch leads?
ChrisH Posted August 15, 2010 Posted August 15, 2010 The cables are in port 22 on the smart switches to 41 and 43 on the managed. All of the switches purport to "know" what kind of cable is plugged in. However, as that may not be the case, how do I tell if I've got straight or cross-over patch leads? Look at the wires on the plug. If they are the same sequence at both ends, then they are straight, if they have some wires switched around then it is a cross over.
leco Posted August 16, 2010 Author Posted August 16, 2010 Thanks, logical when I come to think of it.
Hecate Posted August 16, 2010 Posted August 16, 2010 if you set them to use DHCP do they get an IP address?
leco Posted August 16, 2010 Author Posted August 16, 2010 No, even with DHCP set as they are uable (or unwilling) to connect to the DHCP server. The switches only see what is directly plugged in to them - well that's apart from the other switches of course.
Dos_Box Posted August 16, 2010 Posted August 16, 2010 Do they have a static IP adress as a default factory setting? If so you may just have to connect via a laptop and fettle them manually to start with. I seem to remember having to do this to to some Netgear switches I had a while back.
leco Posted August 16, 2010 Author Posted August 16, 2010 Thanks DB I've already done that, erm several times with no luck. Leaving it for now as I have more pressing things to do like rebuilding the master DC.
mounters Posted August 16, 2010 Posted August 16, 2010 HAve you upgraded the firmware on the switches yet? Should be 5.0.0.23 on the GS724T. I recently had the exact same problem connecting these to a GSM7352 stack, hte firmware upgrade was the most likely cuase of them to start working again.
leco Posted August 16, 2010 Author Posted August 16, 2010 HAve you upgraded the firmware on the switches yet? Should be 5.0.0.23 on the GS724T. I recently had the exact same problem connecting these to a GSM7352 stack, hte firmware upgrade was the most likely cuase of them to start working again. I haven't as yet. Do you by any chance have a URL to find the firmware please? I tend to get lost in the site whenever I go in there.
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